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Eagle Mountain Spur Steak Ranch

Shop UG30, Pioneer Shopping Centre, Pioneer Road, Maseru 100, Lesotho
+266 2231 0106
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Overview
  • Excellent21%
  • Very good37%
  • Average25%
  • Poor10%
  • Terrible7%
2 weeks ago
“Improvement”
16 Sep 2018
“Service not great”
Restaurant Hours
CUISINES
American, Steakhouse, Bar, Barbecue, Grill
PRICE
RR - RRR
RATINGS
Food
Service
Value
LOCATION
Shop UG30, Pioneer Shopping Centre, Pioneer Road, Maseru 100, Lesotho
All Details
Write a ReviewReviews (28)
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1 - 10 of 27 reviews

Reviewed 2 weeks ago

Services are much better than what I encountered on previous occasions when I dined here. I am looking forward to having your famous ribs

Thank lgchefa
KristenDw, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 1 week ago

Dear lgchefa, Thank you for the review of our Spur restaurant. We are delighted that your experience was a positive one. We look forward to welcoming you back for our succulent ribs! Kind regards, Spur Family

Reviewed 16 September 2018 via mobile

Had dinner with the family, service was substandard. They took a while to bring the food and when the food came the steaks were too salty to eat.More

Thank John M
KristenDw, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 20 September 2018

Dear John, Thank you for the review of our family restaurant. We're so sorry to know that this was your experience. Please share this review, along with your contact details with our Customer Care team on customer-care@spurcorp.nl so that we may address your concerns with...More

Reviewed 7 August 2018 via mobile

Hosted my son’s birthday party here!hosted 15 children for such an affordable amount!The waitress was warm and very patient with the kids! Spur anytime!More

Thank tayh110
KristenDw, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 23 August 2018

Dear Tay, Thank you for the review of our Spur restaurant. We are delighted that your experience was a positive one, and that your son's birthday party was a huge success. Why not make Spur a birthday tradition? Hope to see you again soon at...More

Reviewed 23 June 2018

I've been there a couple of time, the first asked for Nachos and got Doritos!! and I had a steak and was very good, but yesterday my ribs were cold, I asked them to be heated and came dry and sauce-less... not sure I'll go...More

Thank OceanLook
KristenDw, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 29 June 2018

Dear OceanLook, Thank you for taking the time to send us your feedback. We are very concerned to read about your poor meal experience. Please take a moment to send your complaint and contact details through to our Customer Care team - customer-care@spurcorp.nl - so...More

Reviewed 4 December 2017

after spending +6 months in Maseru city, i would say that this restaurant is considered the best options for a family, since they have a nice play area, not big but ok, and some service like face paint, my kids really love the place. the...More

Thank islamShama
Reviewed 13 September 2017

Mostly the food is great but they dont keep the regular staff members or the waiter/waitresses even for 5 months so you have to make sure they get your order right or sometimes they will tell you something is not available if you ask for...More

2  Thank Mareitumetse M
Maxine L, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 26 September 2017

Dear Mareitumetse M Thank you for taking the time to review our family restaurant. We appreciate your feedback. Please share this review, along with your contact details with our customer care team on customer-care@spurcorp.nl so that we may address your concerns with the branch in...More

Reviewed 25 August 2017 via mobile

Huge menu of great options, really tasty and good atmosphere. We had a large group which perhaps didn't help the serving time which was quite slow, but otherwise an enjoyable dinner. Great value for money too.

Thank Matilda L
Reviewed 22 August 2017

I am not really a Spur fan, but i have to say that the food, portions and the service is fantaistic. This is on par with some of the best Spurs in SA. Their chicken liver starters and fillets were fantastic and really well prepared.

Thank Lucien1972
Reviewed 22 August 2017

Eating at Eagle Mountain Spur was a disappointment. Some of the ingredients on the menu were not available. The steak ordered was overcooked and the general neatness of the tables can be much better

Thank Redsox773
Reviewed 16 July 2017

Nothing special about the service, food or atmosphere. Been to 1 spur, you have been to all. Did not h.ave stock of 2 deserts, that I found disappointing.

Thank Heidi F
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Cuisine
American, Steakhouse, Bar, Barbecue, Grill
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Takeout, Buffet, Wheelchair Accessible
Good for
Child-friendly, Groups
Location and Contact Information
  • Address: Shop UG30, Pioneer Shopping Centre, Pioneer Road, Maseru 100, Lesotho
  • Location: Africa  >  Lesotho  >  Maseru District  >  Maseru
  • Phone Number: +266 2231 0106
  • E-mail
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