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The Big Chief Steak & Grill

1 Mallet Drive | C/O The Kingdom AT Victoria Falls, Victoria Falls, Zimbabwe
+263 213 284 1525
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Overview
  • Excellent16%
  • Very good33%
  • Average29%
  • Poor6%
  • Terrible16%
Travellers talk about
“steak” (8 reviews)
“pizza” (5 reviews)
“chicken” (2 reviews)
Closed Now
Hours
CUISINES
American, Steakhouse
PRICE
RR - RRR
RATINGS
Service
Food
Value
LOCATION
1 Mallet Drive | C/O The Kingdom AT Victoria Falls, Victoria Falls, Zimbabwe
All Details
Write a ReviewReviews (31)
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1 - 10 of 26 reviews

Reviewed 1 week ago

We ate at an odd time, in between meals. June is winter in Zimbabwe and they were not busy but it took a long time to get our meals. (In defense, though, we live in a NY timeframe.) Fish and chips were very tasty.More

1  Thank travelerlinda2018
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 6 days ago

Hi travelerlinda2018 Thank you for dining with us. Your feedback is very much appreciated, will look at improving on our service turnaround times for an all round exquisite experience for our customers. We thank you once again and hope to host you again on your...More

Reviewed 1 week ago

Great meal and good service. Value for money. Steak was excellent and so was my waiter though it was quiet afternoon.

1  Thank Anne A
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 1 week ago

Hi Anne A We appreciate you visiting us and we are delighted you enjoyed your experience. We will continue to strive to give the best. Hope to see you again on your next visit

Reviewed 1 week ago via mobile

The waitstaff is friendly and ever since the casino was converted to a conference center, there is ample room for seating. The prices are quite good—much better than those at the Kingdom Hotel restaurant which it is attached to. The menu selection is surprisingly varied....More

1  Thank TexasDevin
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 1 week ago

Hi TexasDevin We thank you for visiting our establishment and we delight in your positive feedback and we will continue to improve in order to satisfy our customer's needs. We hope overall you had a wonderful experience in Victoria Falls and we hope to see...More

Reviewed 4 weeks ago

The Big chief Steak & Grill is on the same grounds as the Kingdom at Victoria Falls hotel. It is an excellent alternative to eating supper in the rather pricey buffet of the hotel. The hotel buffet is really very lovely, but it becomes expensive...More

Thank itchyfeet276
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 4 weeks ago

Hi itchyfeet276 Thank you for spending time in our establishment, we are happy you were satisfied with the service as we hope for return business in the future. We are not there as yet but we are working on all fronts in order to keep...More

Reviewed 4 June 2018

My wife and I ate here for one of our dinners while staying at the Kingdom at Victoria Falls. The restaurant is tucked away in a side entrance off of the main entrance into the lodge. The food was good but average since it is...More

Thank antman57
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 6 June 2018

Hi antman57 Thank you for visiting us. Will continue to work ourselves up in order to give more than just average in all sectors of service. Thank you once again. Regards

Reviewed 5 May 2018 via mobile

Our overall experience was Very disappointing we walked out hungry. The food was terrible and some we could not eat, when we told the waiter they couldn’t care. We then had to wait some time to finalise the payment. I would not recommend this place.More

Thank Fimab
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 15 May 2018

Good day Fimab Thank you for choosing our place for your dining experience despite the experience not being a great one. We apologize for the inconvenience and we are working to rectify all anomalies in an effort to improve and be the best in the...More

Reviewed 3 May 2018

The restaurant is large and convenient if staying at the hotel. My wife and I decided to try dinner here one night. The food was rather simple (pizza and something else) and it was not particularly good. I would liken it to a Friendly's or...More

Thank Matthew F
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 15 May 2018

Hie Matthew Thank you for coming to our establishment. Your feedback greatly assists us in our efforts to be better, we haven't got there as yet, and we believe our partners (customers) will help us to get there. Improvement is our focus at the moment...More

Reviewed 21 April 2018

Best Burgers in town Excelent service! Thank you David, our waiter. Affordable! Will eat there again!

Thank _farms_jandb
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 15 May 2018

Hie _farms_jandb Thank you for visiting the town of Victoria Falls and most importantly The Big Chief Steak & Grill, we value your feedback and we will continue to improve in our efforts to achieve return business. Thank You.

Reviewed 30 March 2018 via mobile

Having had an awesome afternoon we wanted the to grab a quick bite to eat, let the kids enjoy a Spur-type meal, have a quick drink and get to bed. I’m no great fan of the Spur, but their food had always been acceptable. Good...More

Thank Simon B
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 15 May 2018

Hie Simon B We apologize for all that happened. Its never our intention to give our customers a bad experience. We have looked into the issues raised and we are working to rectify all areas. We thank you, for giving us this feedback as it...More

Reviewed 18 March 2018 via mobile

DO NOT go to the restaurant in the hotel....The Big Chief Steak and Grill. Worst food experience my wife and I ever had. We had a simple burger and the meat was inedible...hard and rubber texture. Most likely the burger was reheated. The onion rings...More

Thank r0y213
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 15 May 2018

Hie Roylin213 Our sincere apologies for bad experience you and your wife encountered in our establishment. We always strive to make our customers happy and we seem to have somehow, not hit it right with you. We are working at improving on all areas raised...More

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Ask a question
Questions & Answers
Ivana B
11 October 2017|
AnswerShow all 2 answers
Response from Talent B | Property representative |
Hie Ivana Thank you for getting in touch. We do accept other currencies other than the US Dollar. Apparently we have a multi-currency set up in the country and we have been able to transact in Pula, Rand, Euro, Pound and US... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$9 - US$25
Cuisine
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Wheelchair Accessible
Good for
Groups, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 1 Mallet Drive | C/O The Kingdom AT Victoria Falls, Victoria Falls, Zimbabwe
  • Location: Africa  >  Zimbabwe  >  Matabeleland North Province  >  Victoria Falls
  • Phone Number: +263 213 284 1525
  • E-mail
Description
A family restaurant specializing in juicy steaks, delicious pizza and pasta, as well as succulent spare ribs and grilled chicken
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