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The Big Chief Steak & Grill

1 Mallet Drive | C/O The Kingdom AT Victoria Falls, Victoria Falls, Zimbabwe
+263 213 284 1525
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Overview
  • Excellent13%
  • Very good42%
  • Average26%
  • Poor13%
  • Terrible6%
8 Oct 2017
“Great service from the waiters”
7 Oct 2017
“Not impressed”
Closed Now
All hours
CUISINES
Italian, Mexican, American
PRICE
RR - RRR
RATINGS
Service
Food
Value
LOCATION
1 Mallet Drive | C/O The Kingdom AT Victoria Falls, Victoria Falls, Zimbabwe
All Details
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Reviews (15)
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1 - 10 of 11 reviews

Reviewed 2 days ago

The Big Chief Streak & Grill is a wonderful restaurant that offers great value for the quality and quantify of food they provide. They offer many types of food from burgers, steaks and pizzas. Their prices can't be beat either. Our waiter Emmanuel was amazing....More

Thank Lynn L
Reviewed 2 weeks ago

Great service by the attentive staff. Steaks were juicy and delicious. Orders were taken efficiently and the wait for food wasn't long. Both manager and the waiter checked up on us during the meal to ensure we were satisfied.More

Thank Ozzysheila
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 1 week ago

Thank you very much for deciding to spend your lovely dining time with us. We are happy that you had a fabulous experience and your feedback fuels more hard work and enthusiasm on our part as we strive to be the best in the business....More

Reviewed 4 weeks ago

The service was good but the food wasn't. I ordered my steak "medium" and it came out with a cold, almost frozen, center. The sides weren't much better.More

Thank Traveler1948_8
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 1 week ago

Thank you so much for visiting and spending some time in our establishment. We will work more on improving on all fronts so that our customers have memorable times when ever they set foot in our shop. Thank you once again for your feedback and...More

Reviewed 17 October 2017

We were tired and wanted small meals so we thought we would share a couple of small dishes. We ordered the Greek salad with calamari, a chicken pasta, a thick shake and a local beer. The beer was US$4 and I found it at the...More

Thank Love_Life_Sydney
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 1 week ago

Thank You so much for spending time in our establishment. We have taken note of the issues raised and we will work on improving on all areas so as to give our customers the best experience always. Once again thank you, we value your support...More

Reviewed 8 October 2017

The waiter who attended to us on the two evenings we had dinner at this restaurant was superb. She made our eating experience exciting as she was always at hand to find out if we needed anything. Her name is Shamyin.More

Thank Shipango M
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 12 October 2017

Thank you very much for deciding to spend your lovely dining time with us. We are happy that you had a fabulous experience and your feedback fuels more hard work and enthusiasm on our part as we strive to be the best in the business....More

Reviewed 7 October 2017

Friendly, welcoming staff but on e seated difficult to get attention and very s.ow service. Food not really very good. Average experience.More

Thank 2aspen
Talent B, Manager at The Big Chief Steak & Grill, responded to this reviewResponded 12 October 2017

We would like to first thank you for dining with us. It is so unfortunate and regretful that your experience wasn't the best. We have taken note of our short comings as you have put them across and we hope to improve and offer our...More

Reviewed 11 September 2017

Really enjoyed the Garlic Snails especially with the Flat Bread. Chicken wings spicy but delicious and a generous serving.

Thank Ray515
Management response:Responded 12 September 2017

Thank you very much for spending time with us and we are greatly elated to find out that your experience with us was wonderful. We greatly value and appreciate your feedback as it is the cornerstone of our future. once again, Thank You!!

Reviewed 1 September 2017

Good variety and great food at this restaurant. The staff are pleasant and helpful and they had a local African group perform during the meal.

Thank jwfarrant
Management response:Responded 12 September 2017

Thank You very much for dining with us, we are very much elated to find out that you had a wonderful experience from the food to the ambiance in our setting. We value your feedback as it pushes us to do even better. Thank You.

Reviewed 10 August 2017

Great service and the food was good. Though I have to say the restaurant was quite empty at the time I went to have my late lunch.

Thank MizDi
Management response:Responded 16 August 2017

Thank you very much for visiting our place. We value and appreciate your feedback and we continue to work toward improving in all areas so that we can meet all our customers' expectations. Once again, Thank You.

Reviewed 3 August 2017 via mobile

This place is right next to Kingdom Hotel and has Pastas Pizzas Hamburgers and Steaks. Also beer wine cocktails shakes and dessert. Unlike the buffet places at both Victoria Falls Hotel and Kingdom Hotel you can get a light snack or a full meal. We...More

Thank Samosababa
Management response:Responded 5 August 2017

Thank you very much for visiting our establishment and knowing that you had a wonderful time makes us very happy and encourages us to work even harder and build on what we already have so as to meet customer expectations. Thank you very much. Warm...More

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Ask a question
Questions & Answers
Ivana B
11 October 2017|
AnswerShow all 2 answers
Response from Talent B | Property representative |
Hie Ivana Thank you for getting in touch. We do accept other currencies other than the US Dollar. Apparently we have a multi-currency set up in the country and we have been able to transact in Pula, Rand, Euro, Pound and US... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$9 - US$25
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 1 Mallet Drive | C/O The Kingdom AT Victoria Falls, Victoria Falls, Zimbabwe
  • Location: Africa  >  Zimbabwe  >  Matabeleland North Province  >  Victoria Falls
  • Phone Number: +263 213 284 1525
  • E-mail
Description
A family restaurant specializing in juicy steaks, delicious pizza and pasta, as well as succulent spare ribs and grilled chicken
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