The food is delicious. But the service was absolutely horrendous. I will not be returning. Waiter was rude and unavailable.
The food is delicious. But the service was absolutely horrendous. I will not be returning. Waiter was rude and unavailable.
A wonderful restaurant with excellent food and coffee, unfortunately spoiled by one waiter who demanded eco cash tip and then informed me that I "owed" him an eco cash tip from my previous visit !!! I usually ask waiters for their eco cash numbers in...order to tip them but this particular waiter provided his eco cash number without request on both occasions.... extremely rude and off putting !!! He also snatched a US$5 note off the table on a previous visit without being told that it was for him...More
We had a great lunch at Aroma! Hidden gem along Enterprise Road, will definitely make it a more frequent place to grab a coffee and meal.
My mid-morning meeting with free wifi was an enjoyable experience mainly because of the place's outdoor ambience. The wait staff were initially a bit slow off the mark, tending to focus on tables directly in front of the covered area. I loved their cappuccino. The...tuna mayo sandwich, although fresh and wholesome, was slightly salty. I would however return for another experience.More
If you are looking for some genuine Italian food in Harare, this is the place. Recipes with well balanced ingredients and high quality products. I never look for Italian restaurants when I’m out of Italy (being Italian myself), but Aroma Cafe is an exception. Too...good to miss it. Lovely location too.More
I'm Italian and go to Zimbabwe once a year and this is the only restaurant where food tastes as well as, if not better than, the one I eat in Italy. The cook is truly fantastic and comes up with delicious dishes worthy of the...top quality culinary art of some of the best restaurants in Italy.More
I booked a table the day before using the cell phone number provided by the Facebook page. We had even Whatsapped to update the number of guests. The following day I was driving (coming from out of town!!) and did not answer my phone from...an unknown landline number, as I was driving. When I could I phoned the unknown number back (now 1120, my booking was for 1130) to be told they had given my table away And that it was my fault I didn’t confirm or answer the phone. I was still on time and messages could have been sent but the man (manager or even owner I don’t know) was so incredibly rude on the phone I will never try again.More
Very disappointed in the attention, I arrived for a coffee at 4:00 p.m. and they told me immediately that the kitchen was closing, I told them that I understood why I only asked for a coffee and a carrot cake. They tell me that they...close at that time but their facebook page says 4:30 pm and they are in a hurry to leave the place. My coffee arrived and they didn't put sugar and napkin on the table. And the fork was not clean. I felt unwelcome, I told them and they told me that I was not the only one who had complaints, so why not improve your service? the cake had a small plastic inside. I do not recommend it and I will not return.More
Aroma Caffe offers some of the most beautiful, freshest salads in town. They have wonderful mains, too - The Aroma sandwich is a must try as is the butternut squash ravioli in a sage butter sauce. For breakfast, don't miss Callas - I often wake...up craving this unique blend of scrambled eggs and olives. It is divine! The cappuccinos and juices are wonderful, too...just go, trust me! Try anything on the menu - you won't be disappointed!More
Great ambience. Sat in the garden and it was comfortable. Good waiter service and the fresh orange juice comes highly recommended. I had the in-house ceasar salad, generous portions and perfectly done. The chocolate cake ran out but the carrot cake was divine!
Unfortunately service was rather slow. The waiters were not eager to find us a table, they were quick to say it was all reserved when there where clearly tables without reservation signs. After pointing out one of the tables the waiter reluctantly seated us. I...didn't enjoy my salad, but the atmosphere was lovely.More
I went here for the first time with my cousin and my partner and I found a lovely and relaxing place in Aroma Caffé. The staff is very smiling and the food is delicious. Good quality and good prices! I'll come back soon :)
Nice place to have a cup of coffee and lunch. However service can be slow and somewhat inattentive. This was not the first time. Most recent visit felt like we were forgotten and waiters passed by our table multiple times so we ended up having...to go to the counter and place our order. Same for paying the bill. Also not sure if the owner / manager enjoys his job as he seems a bit grumpy. In summary food and coffee good but service can fall short and becomes a disincentive to want to come back. Customer service is as important as what is served.More
Aroma Cafe is one of our favourite restaurants and again, did not disappoint. The starters were great and the main dishes were enjoyed by all. The waiters and management are very friendly and helpful and the setting in the garden has a wonderful feel about...it.More
Wow - this place is consistently great. We have friends visiting from America and they were upset for only bringing them here several weeks into their visit. The casual garden cafe ambiance is relaxing, the pastries are fantastic and all the meals I've had there...are top notch. The Sardegna Panini never lets us down. So good. Just go.More