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Shake Shack

50 Massachusetts Ave NE, Union Station, Washington DC, DC 20002-4214
+1 202-684-2428
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  • Excellent39%
  • Very good35%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“burger” (115 reviews)
“fries” (68 reviews)
“chocolate shake” (10 reviews)
Closed Now
American, Fast food, Gluten Free Options
50 Massachusetts Ave NE, Union Station, Washington DC, DC 20002-4214
All Details
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1 - 10 of 226 reviews

Reviewed 1 week ago via mobile

I ordered the chicken sandwich, fried, and blood orange ginger lemonade. My food was fresh, crispy and delightful. The service was prompt and my food came out quickly. The line may be long at times but it moves fast. I would definitely return when in...More

Thank Crystal W
Reviewed 12 September 2018 via mobile

Anytime I visit the East Coast, I make sure to visit a Shake Shack! I love their burgers and fries and also enjoy how they also have their own individual thing, like wine from Napa, or beer from Brooklyn.

Thank Holly M
Reviewed 10 September 2018 via mobile

Walked 2 blocks to Union Station for the express purpose getting a burger which I often do. Instead I decided to try Chicken Shack. It was outstanding. A good sized, cooked to perfection, pure white breast. I coupled it with a vanilla shake. Really quite...More

Thank Jim F
Reviewed 6 September 2018 via mobile

Visited very late in the evening, after a busy night tour of a Washington D.C. Located in Union Station, the restaurant was still busy and the food was being prepared from scratch. Huge menu choice, quick, efficient service in a clean environment. Great burgers, amazing...More

Thank lablife46
Reviewed 5 August 2018

We got to the station late after taking a monument tour of the city. Everything was closing, but this place - it had an hour to go. The place was packed and so we thought it would be a great place to grab a quick...More

Thank jpm1108
Reviewed 4 August 2018

Great BBQ burger and fries are crinkle cut and crispy which is nice. Burgers come medium which is the way we like our burgers. I wish there was one of these at home.

Thank kbsig
Reviewed 2 August 2018 via mobile

Burgers were decent, fries were small and not alot ot cheese. Shakes weren't that great, especially the chocolate. Wont eat here again

Thank Riderjinx10
Reviewed 25 July 2018

Always a great burger, but fries are just average. My fiancee rates chocolate shake as very good. I've never been impressed with their beer other than the fact that it's one of the few fast food joints where you can find a draft. I'll stick...More

Thank Mark Y
Reviewed 21 July 2018

Heard so much about this franchise. Finally had the chance to try it out in DC's Union station. Single burger and small shake came to USD 12 - not cheap, but very delicious. Next time I'm going to splurge and have a triple and a...More

Thank lannykay
Reviewed 20 July 2018

Lives up to reputation on quality of the burgers; however service rather slow, fries really not up to par and milkshake just OK-on the thin side. Oh yes, no forks available that afternoon. Lost their seating area in the great main hall; probably didn't want...More

Thank hakccmd
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Questions & Answers
Michael D
20 September 2017|
AnswerShow all 5 answers
Response from MacnCheeseMom2014 | Reviewed this property |
It's just inside the entrance that faces the Smithsonian Postal Museum. Outside, there is an escalator that goes underground. Shake shack is opposite Chipolte's and a little further down. Easy to find. Order on main... More
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
10:30 - 22:00
08:00 - 22:00
08:00 - 22:00
08:00 - 22:00
08:00 - 22:00
08:00 - 22:00
10:30 - 22:00
Location and Contact Information
  • Address: 50 Massachusetts Ave NE, Union Station, Washington DC, DC 20002-4214
  • Location: United States  >  District of Columbia (DC)  >  Washington DC
  • Phone Number: +1 202-684-2428
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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