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The Factory Smokehouse & Grill

170 Old Taupo Road, Rotorua 3015, New Zealand
+64 7-346 0100
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  • Excellent83%
  • Very good16%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“cheeseburger” (12 reviews)
Closed Now
American, Fast food, Grill, Vegetarian Friendly, Gluten Free Options
170 Old Taupo Road, Rotorua 3015, New Zealand
All Details
Write a ReviewReviews (168)
Traveller rating
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1 - 10 of 162 reviews

Reviewed yesterday

Great sized burgers, they have great a selection of sides. Friendly staff, good atmosphere. Good value for money, for the size of the burgers

Thank Dominique M
Reviewed 2 days ago via mobile

I ordered pork ribs and they were so tender the meat fell off the bone and the sauce they barbecue in was delicious.

Thank 614emilyn
Reviewed 2 days ago via mobile

This place had the best burgers we ate while in New Zealand. I tried the pulled pork. It was good. I had a bit of my son’s burger and realized what I was missing. Stick to the burgers and you’ll be happy.

Thank 12_sean_12
Reviewed 3 days ago via mobile

Visited with the family, friendly relaxed casual atmosphere. The smell made you hungry as soon as you walked in the door. Pork belly bites wonderful, burgers and ribs all juicy, smoky and tender. We will certainly be back, teenage kids voted best burgers ever!! Great...More

Thank Keith W
Reviewed 5 days ago via mobile

Went here with family and friends and found the place quite an interesting selection of burgers and fries. The burgers were huge and would make a meal without any sides. Highly recommended if you can find it

Thank paw0308
Reviewed 1 week ago via mobile

Best pork belly bites ❤️ love the new location and the set up. Everything in the menu looks like it’s been made by someone passionate about his food and the guy behind the bar is so cheeky gives a good homely feel :)

Thank nicolefR126GS
Reviewed 1 week ago

Tasty burgers, chips, corn on the cobb and more available at this family restaurant at very reasonable cost. Friendly staff, good service, reasonable bar prices.

Thank ostepo399
Reviewed 3 weeks ago via mobile

This place answered all our eating requirements. We have 3 young children and the restaurant catered very well for them. I have coeliac disease and they catered for me too. Everyone was happy with their meals. I absolutely recommend the pork bites, I could have...More

Thank Ems_Hame
Reviewed 3 weeks ago via mobile

I should have read more about this place as I was hoping for a steak night and a craft beer. I got a good burger and chips and a bottle of Speigts. Furniture wasn’t great and because they were busy I was tucked in the...More

Thank Richard S
Reviewed 3 weeks ago via mobile

Pork belly bites , ribs n burgers all taste superb. Worth the visit. Prices are reasonable. Definitely will return here.

1  Thank jess L
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Ask a question
Questions & Answers
16 March 2018|
AnswerShow all 2 answers
Response from Lubee17 | Reviewed this property |
You will definately not be disappointed. The staff are fantastic. The food is totally out of this world.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$15
Lunch, Dinner, Drinks
Restaurant features
Takeout, Seating, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Local cuisine, Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
17:00 - 20:00
12:00 - 14:30
12:00 - 14:30
17:00 - 20:00
12:00 - 14:30
17:00 - 20:00
12:00 - 14:30
17:00 - 20:00
12:00 - 14:30
17:00 - 21:00
12:00 - 14:30
17:00 - 21:00
Location and Contact Information
  • Address: 170 Old Taupo Road, Rotorua 3015, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-346 0100
We proudly bring you food with soul to our little piece of the world. Restaurant quality in-house smoked meats,Gourmet in-house ground burgers, Gluten-free seafood at takeaway prices. Oh and we make our own bacon.
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