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Ciao Cielo

115 Bay St | Port Melbourne, Melbourne, Victoria 3207, Australia
+61 3 9646 7697
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent72%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“arancini” (19 reviews)
“tiramisu” (18 reviews)
“quail” (12 reviews)
Closed Now
Hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
RR - RRR
RATINGS
Food
Service
Value
Atmosphere
LOCATION
115 Bay St | Port Melbourne, Melbourne, Victoria 3207, Australia
All Details
Write a ReviewReviews (207)
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1 - 10 of 200 reviews

Reviewed 3 weeks ago via mobile

Absolutely one of the best pizzas I've ever had. Made up for the slightly average waitress service. Restaurant has a good atmosphere, we sat in the courtyardMore

Date of visit: October 2018
Thank annesync2016
ciaocielo, General Manager at Ciao Cielo, responded to this reviewResponded 3 weeks ago

Hi Anne, thank you for taking the time to leave such a kind review. It sounds like you dined at our sister restaurant Ciao Cucina (next door to Ciao Cielo) but we're happy to hear you enjoyed the pizzas nonetheless! We hope to see you...More

Reviewed 24 October 2018

so having been to the more casual outsides area, i was looking forward to the posh toffee nosed section.....wasnt really.....more of a step into a Mediterranean inspired decor...a nice friendly smile and welcome always sets a nice tone.......smiles are infectious and doesn't cost.....not every place...More

Date of visit: October 2018
Thank Adi M
ciaocielo, Owner at Ciao Cielo, responded to this reviewResponded 24 October 2018

We are so happy to hear you enjoyed your meal with us! Nonna's tiramisu is our favourite too. Grazie for dining with us and we hope to see you soon!

Reviewed 13 September 2018 via mobile

Great food and drinks but really need to work in the customer service... I don't want go into details, is a beautiful place but the service really bad specially coming from the manager 😕More

Date of visit: August 2018
Thank jade jeannette h
ciaocielo, Owner at Ciao Cielo, responded to this reviewResponded 18 September 2018

Hi Jade, thanks for taking the time to leave a review and sorry to hear about your experience. We will be sure to pass this on to the whole management team so that they can look into this further for you. We hope you can...More

Reviewed 4 September 2018

this space is really outstanding. a beautiful old courthouse conversion. staff were welcoming and most accommodating. we dined in the cucina at the back. the food was prompt and delicious. definitely returning to try the more formal dining space.

Date of visit: September 2018
Thank 749brigidn
ciaocielo, General Manager at Ciao Cielo, responded to this reviewResponded 5 September 2018

Thank you so much for the wonderful review! We are so pleased to hear you enjoyed your visit, especially our service. Ciao Cucina does have a separate TripAdvisor listing, but we will be sure to pass your feedback onto them regardless! Thank you.

Reviewed 2 September 2018

Please guys, this is a fabulous new place that us locals like to go to but please, pick up your game with service! Table service or not in the courtyard ..... that is the question! Especially when it’s a smaller environment. When we are keen...More

Date of visit: September 2018
Thank Getaway613855
ciaocielo, General Manager at Ciao Cielo, responded to this reviewResponded 5 September 2018

Hi Jan, thank you for taking the time to leave a review and sorry to hear about your experience. Our courtyard area is part of Ciao Cucina (that has a separate TripAdvisor listing) rather than Ciao Cielo, but we will be sure to pass on...More

Reviewed 27 August 2018

Ciao Cielo has a wonderful atmosphere accentuated by the high ceilings and stone walls. The staff are exactly what you want in an establishment like this - always available but not intrusive. The food is superb. The chicken liver parfait was the first I've had...More

Date of visit: August 2018
Thank JaynaStephens
ciaocielo, Owner at Ciao Cielo, responded to this reviewResponded 28 August 2018

Ciao Jayna, we are so happy to hear that you loved your time with us! It was a pleasure to have you to dinner, it definitely sounds like you made some excellent choices on dishes :) we look forward to welcoming you back when you...More

Reviewed 17 August 2018 via mobile

Went here for a casual pizza on a Friday evening. Requested starter to come before mains, naturally. The starter (which was slightly burnt) was given to us at the same time as my partners gnocchi. I waited a further 10-15 for my pizza, by which...More

Date of visit: August 2018
1  Thank Tamplin
ciaocielo, Owner at Ciao Cielo, responded to this reviewResponded 20 August 2018

HI Tamplin, thank you for taking the time to leave a review and sorry to hear about your experience. We do not actually serve pizza at Ciao Cielo, but our sister restaurant Ciao Cucina next door does – is this where you meant? If so,...More

Reviewed 7 August 2018

Very relaxing atmosphere, this restaurant had a formal and a casual area. The casual area was just great with table and chairs & couch area to just chill out. Meal reasonable prices but the wine a bit expensive.

Date of visit: August 2018
Thank EucalyptDrive
ciaocielo, Owner at Ciao Cielo, responded to this reviewResponded 12 August 2018

We are so pleased to hear that you enjoyed your time with us! Thank you for visiting and we hope to see you again soon :)

Reviewed 4 August 2018 via mobile

The atmosphere is great. Staff well trained and accommodating. We had all seafood and everything was fantastic. Great wine too.

Date of visit: August 2018
Thank Matteo B
ciaocielo, Owner at Ciao Cielo, responded to this reviewResponded 5 August 2018

Thank you so much for such a wonderful review, Matteo. We're looking forward to seeing you again soon!

Reviewed 26 July 2018 via mobile

For some years Ciao Cielo (Hallo Heaven!) was a small, intimate restaurant in Bay Street, Port Melbourne. Recently it moved to much larger premises on the corner of Bay and Graham Streets. As longtime fans we looked forward to entertaining friends at a dinner to...More

Date of visit: July 2018
1  Thank pheerey
ciaocielo, Owner at Ciao Cielo, responded to this reviewResponded 26 July 2018

Such a bellissimo review to read through – thank you so much for your kind words! We're glad to hear that we successfully carried our standards through to our new home. We hope to see you again soon to help entertain more of your friends...More

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Ask a question
Questions & Answers
Christine S
3 April 2016|
AnswerShow all 6 answers
Response from Sue M | Reviewed this property |
Hi Christine, you'll have to give them a call. I know the same people have opened up a new restaurant nearby called Corte, so it should be good & maybe they do offers. We'll be trying it in a couple weeks
0
Votes
ImaH18
14 September 2015|
AnswerShow all 7 answers
Response from bakeha | Reviewed this property |
Yes they are very accomodating. I dined there last night and a couple brought a baby in and the staff were happy to have them. Restaurant was full as well.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$35
Meals
Lunch, Dinner
Restaurant features
Full Bar, Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Child-friendly, Business meetings, Local cuisine, Special Occasion Dining, Romantic
Open Hours
Sunday
12:00 - 23:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: 115 Bay St | Port Melbourne, Melbourne, Victoria 3207, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne>  > Port Melbourne
  • Neighbourhood: Port Melbourne
  • Phone Number: +61 3 9646 7697
  • E-mail
Description
Ciao Cielo - literally translated from Italian as Hello Sky - is a sparkling addition to the Melbourne restaurant landscape. Situated on lively Bay Street, in Port Melbourne, Inspired by Art Deco elements, Milano sophistication and the glamour of the 40's. Original floor to ceiling boards, beautiful lead light windows dating back to the old shop row days when hardware was the trade. A look at the portraits on the walls show a tribute to the very much loved and missed Lloyd and Mary Grand parents whom past in the Black Saturday fires Bryan's food is about strong italian flavours reflected in the abundance of amazing produce availiable locally in Victoria. Bryan is by no means a traditionalist, he believes in the right to be as creative as one desires with what you are inspired with.
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