Hideaway Bar & Bistro
+61 7 4939 2050+ Add websiteImprove this listing
Hours
Sun
7:00 - 21:00
Mon
7:00 - 21:00
Tue
7:00 - 21:00
Wed
7:00 - 21:00
Thu
7:00 - 21:00
Fri
7:00 - 21:00
Sat
7:00 - 21:00
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
3.5
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
CUISINES
Bar, Australian
Special Diets
Vegetarian friendly
Meals
Breakfast, Lunch, Dinner, Drinks
features
Does this restaurant accept bookings?
Details
CUISINES
Bar, Australian
Special Diets
Vegetarian friendly
Meals
Breakfast, Lunch, Dinner, Drinks
FEATURES
Reservations, Outdoor Seating, Seating, Highchairs Available, Serves Alcohol, Full Bar
Contribute
3.5
140 reviews
Excellent
51
Very good
36
Average
18
Poor
13
Terrible
22
Ma J
12 contributions
Jun 2023 • none
Delicious food - we shared the fish tacos and chips. Wait around for happy hour too. Just be mindful that the kitchen did take a little while (maybe 30 mins) so we only just finished our food before our ferry ride.
Written 1 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise Weisse
Thank you for your review. We love to hear "delicious food" and that you enjoyed Happy Hour as well. Lunch times can be very busy so it is a good idea to order lunch in plenty of time to relax and enjoy before jumping on your ferry. Thank you again and we hope to see you back out on our beautiful island. Kind regards Denise
Written 23 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NickyP54
Bargara1544 contributions
May 2021 • none
Visited GKI for a days exploring and hiking, so just popped in for coffees on fast cat arrival and a beer prior to departure. Staff were friendly enough, but the place didn't seem that clean & tidy. Like several other folk, we opted for Tropical Vibes for a late lunch, giving this place a miss, despite its picturesque location.
Written 22 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
Hi Nick,
We're sorry to hear you didn't visit us for lunch, we're an open venue on the beach so sand is a given and our rustic setting is designed to reflect that. We certainly would hope there wasn't any further issues with the cleanliness.
We hope you enjoyed your day on Great Keppel.
Kind Regards,
Eloise
Written 13 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaz W
Coffs Harbour37 contributions
Nov 2020 • couples
A beachy cafe/bar, nothing more nothing less. Staff were very nice The fish taco’s were good and tasty but the 1 piece of deep fried fish would have been better and easier to eat with smaller strips/pieces of fish. But lovely just the same.
Happy hour was pretty - recommend the Keppel Sunrise and The Hideaway
Written 7 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
Thank you so much for taking the time to leave us a review, we're pleased to hear you enjoyed your fish taco's and will feedback your fish and chips feedback.
We hope to welcome you back again in the future.
Kind Regards,
Eloise
Written 22 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharyn K
6 contributions
Dec 2024 • family
By far the worst food any of our group of 5 have ever experienced! Not only over an hours wait ( we were amongst the first handful of people to order when they opened at 5.30pm), the food was horrendous! My 20 year old son can cook better than that. Absolutely disgusting.
Written 27 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavi J
Sydney8 contributions
Mar 2024 • couples
Visited Keppel from Sydney for the first time after having some rave reviews about it from friends. It did not disappoint. We had to do a meal package because of booking in Easter; I honestly think we ended up dollars up; Steak and Big Breakfast was on the Meal package. The best of their menu is their Smashed Avo, honestly rivals anything I've had in Sydney... Espresso Martinis go down a treat they just can play a little bit of mischief in doing Mt Wyndham for Sunrise! Shoutout to Maurice and Alanna sorting me out after I missed Brekky service (Bloody espressos Martinis).
Written 5 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise Weisse
Good morning and thank you for your lovely review. We love hearing stories about travellers coming to the island based on recommendations of friends and family. "Hidden Gem" is a very true comment. Our meal packages are great value, especially for families with young children, plus if you enjoy the more expensive items on our bistro menu. I will let the kitchen chefs know your comment about their Smashed Avo. I think it is very yummy as well. Rivals anything in Sydney? Well that is a great compliment. I will also pass your shout out to Maurice and Alanna for their great service. They will be thrilled. Please come again soon. We love our repeat customers. Safe travels. Regards Denise
Written 12 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marlin852015
Rockhampton5 contributions
Oct 2024 • friends
Day trip to Keppel with friends on their last leg around Aust. Looked forward to a nice lunch at the Bistro. 2 of us had the seafood basket for $29.00 each, in A cardboard box. The calamari was like rubber and the coating burnt, chips overcooked and tasteless no lemon, the Mayo yuk. Come on you guys pick up your game, such a magnificent location, could be complimented with nicely presented - tasty food. Our friends were very disappointed. One positive is that the staff were friendly.
Written 8 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise Weisse
Thank you for sharing your feedback. We’re truly sorry that the food didn’t meet your expectations. We always aim to deliver delicious and satisfying meals, but it seems we fell short this time. We hope you’ll give us another chance to improve your experience with us so hope you'll visit again to notice our improvements. Regards, Kiara
Written 15 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tessadavis94
Greater Hobart2 contributions
Sept 2023 • couples
The breakfasts are pretty much inedible.
I’m talking stone cold raw bacon, hard boiled eggs, they don’t own a toaster because you can only get soggy bread lol. We tried taking it back(honestly something we never do!!) and they brought it back out the same cold gross raw bacon…The service is on par with the food- they make you feel like it’s a huge chore for them that you’re walking in let alone asking for some food 😩
We had lunch and dinner aswell but I’ll save you the sob story.
My only advice would be to bring all your own food and book at a place that has a kitchen - save the hideaway staff the hassle of doing their jobs.
Written 9 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise Weisse
Hi Tessa. I firstly want to apologise. The brekky doesn't sound very pleasant. I know we had a few staff down in the kitchen a few weeks ago, and it did unfortunately effect the kitchen's performance. They can do up to 600 meals per day and they don't get it right each time. Generally we do receive lots of great feedback about the meals. It is disappointing for us as well as the general core team care so much about customer service and one or 2 individuals lets the team down, it is frustrating. I know at present we have an amazing, caring and super switched on team in the bistro looking after all of the customers. All I can ask is that you come back another time, and we can showcase our wonderful meals and service to you. Happy Travels Tessa and again I apologise for the bad service. Kind regards Denise
Written 29 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brad G
4 contributions
Dec 2022 • couples
Food over priced and very average.. $10 for a corona.. staff slow and lazy.. no idea about priorities... I have worked with restaurants and cafes for 20 years and it was crap .. Took over an hour to get a fried piece of fish and under cooked chips..coleslaw was crap.. they wouldn't survive 5 minutes on the mainland .. bring your own food don't get ripped off
Written 7 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
Good afternoon and I apologise that we are only now replying to your review. Generally our guests rave about their meals and bar/bistro team. We have a lot of repeat customers from the local community. We are providing quality meals on an island where everything has to be freighted over, we have generators costing money providing electricity for refrigeration etc. Our kitchen team has at least 4 qualified chefs. Based on all of this we feel our meal pricing is reasonable. There is also a range of bar prices depending on what you are wanting to drink. I am always disappointed to read that your experience wasn't good for you. This is not what we aim for. Our guest experience is very important to us. Any adverse reviews are always discussed by the management team to look at ways to improve. Take care and happy travels. Kind regards Denise
Written 26 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt Bro
3 contributions
Dec 2022 • family
We were really looking forward to our family trip to Keppel. Tickets were reasonable priced and included lunch and gear hire all up $270 for 2 adults and 2 kids. Unfortunately thing quickly went down hill.
I will reiterate that Keppel island itself is awesome but literally nothing went smooth when dealing with the hideaways operators. Our booked ferry was cancelled and moved to an earlier timeslot. When we got to the island the equipment operator said they had no equipment left despite having pre booked. The snorkelling (using the one kids mask we had bought) was not that great.
Onto lunch, and it was a complete sham. The one outlet serving 'food' literally could not cope. The menu is basic fried food and it leaves a lot to be desired. Our order was placed at 12.00, at 1.00 we checked on progress and were told we would be served in the next 10 minutes. We got our food at 2.15 after numerous attempts to query why the delay was so long . Food arrived but was not what we had ordered Quality was terrible and we had basically wasted 2 1/2 hours of our island trip.
The water equipment hire had told us to come back in the afternoon to redeem our vouchers and enjoy some time in the water. We got there an 2.45 and were informed that they close at 3.00 and we would be unable to hire any thing. This was a complete nonsense and really ruined the day
We were booked on the 4.30 ish ferry. After the 3.30 ferries every shut down.
Overall this was a very disappointing experience and one I would not recommend
Written 6 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
Hi Matt. Thank you for reviewing your day out and we are disappointed that it was not a great experience for you. I apologise if there was any confusion with changes to ferry times. In January (early in the month) we can experience huge crowds of day visitors (like up to 500 plus) and it can make for a very busy experience in our bistro. We would of had our sandbar operating as well, but for the best meals with your lunch voucher, the bistro menu is best. There are healthy menu options available including Caesar salad, very healthy Poke bowl, Greek salad, Grilled Halloumi salad and even the Fish Tacos (fish is crumbed) but has a lovely salsa salad on flat bread. It is very difficult on these extremely busy days for the kitchen as we can never tell how many people are coming each day, but I know that waiting for your meal is frustrating. Mostly our kitchen team receive great reviews about the quality and quantity of their meals. Again it can be a bit challenging on these crazy busy days. There are some extra kitchen renovations starting very soon which will enable the kitchen to grow and cover these extreme days easier. The Great Keppel Island watersports/Keppel Dive team are open until 4pm daily. And our bistro stays open until late each night. The only shop that closes down once the ferry departs is Tropical Vibes, usually about 3.45 to 4pm. Matt we aim to have our guests enjoy their day trips or over night stays. Our guest experience is very important to us. I can only recommend at this stage that if you were to come back and enjoy our beautiful island, to not visit in the very busy 2 to 3 weeks from Christmas and early January. Take care. Happy travels. Kind regards Denise
Written 26 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jess V
1 contribution
Apr 2024 • friends
After a 50 minute wait a burger was not even cooked let alone hot. As we were here for the day we didn't bother wasting more time for another. Chips were mostly frozen in the middle. Do not recommend. Bring your own food for a day trip. Highly disappointed in the service!
Written 3 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great Keppel Island Hideaway
Good morning Jess, we can appreciate your frustration. When you brought these concerns to us directly at reception on the day, we did speak in length with someone in your group and were highly apologetic for all concerns brought forth from your group and have already passed on your feed back to the Bistro and Kitchen Team. After speaking at length with the team in reception and things did not de-escalate, we took your concerns to management who also came to speak with your group at length. We offered solutions to make the rest of your day on GKI better and unfortunately, you did not want to accept any of the variety of free options that we offered you to make up for any issues that you had with your experience. We acknowledge that we have received three reviews on multiple platforms from your group but we do hope that you can appreciate the effort we took to rectify this in person for you days ago. We hope that you can enjoy the rest of your time on the Capricorn Coast. Kind regards, Hideaway Reception.
Written 5 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bluewaterjason
Townsville27 contributions
Feb 2023 • none
We stayed at the Great Keppel Island Hideaway for three nights and opted for the meal package. Honestly, every meal we had was excellent in size and quality. Our interactions with every staff member of the bistro team was great. They were so fun and friendly and really created a great atmosphere to enjoy. There were plenty of choices on the bistro menu to give us variety for three nights and four days of our stay. Standout meals were the breakfast corn cakes, lunch Caesar salad and dinner triple curry. Happy hour was from 4-5pm daily - $10 cocktails which were of excellent quality. The dining area is undercover and has ocean and beach views.
Written 27 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
Thank you Jason for your exciting review. So many great comments. Mostly we are so happy that you enjoyed your stay. Love our team, kitchen staff doing amazing food and the Hideaway vibe is good old fashioned island fun. Very pleasing that you found the menu had lots of choices and Happy Hour - $10 cocktails are always a big hit. Jason we can't wait to welcome you back to our beautiful barefoot paradise.
Happy travels. Denise
Written 5 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin B
Sunshine Coast14 contributions
Sept 2023 • family
Had an awesome evening with my partner enjoying a happy hour sunset drink at the Hideaway overlooking the ocean whilst our kids were being entertained at the (free kids club). We were served by a waitress Leonie who was absolutely lovely offering us lots of advice for things to do around the island including the best short walks and close convenient snorkelling spots for our children. We loved and highly recommend the food, drinks and entertainment provided by the hideaway and will definitely be recommending it to friends and coming back.
Written 28 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise Weisse
Thank you very much Justin. So pleased you had a great time with your family. Happy hour with kids club at the same time, is a great opportunity for parents to relax and enjoy a few cocktails. I will share your lovely message with Leonie, she will be thrilled. It is a beautiful island destination and great snorkeling for children. We are thrilled that you had a great time and will be inviting your friends back next time. Happy travels. Kind regards Denise
Written 29 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tam
Great Keppel Island10 contributions
Feb 2021 • friends
Before we ordered we were told there was a 30 minute wait on the food. So we ordered entrees these took 30 mins the cob was so over cooked it was crunchy then our meals took a further hour to receive. The meals came out cold. My friend was so hungry she ate her cold steak however I returned mine. I was told that the staff are indeed under the pump and understandably I knew this however I was still unsure why the meal was cold after all we had waited an hour for it. I was asked if I wanted mine heated in the microwave. Um no I payed $30 for seafood pasta that would be poor in the microwave. I received a new bowel however everyone else had completed theirs and here’s me trying to eat mine.
Just because we are on an island doesn’t mean people deserve this kind of service or should have to pay for poorly cooked food.
Written 6 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
We do apologise that there was a wait on food, we have had a few changes in team so hope you'll visit again to notice our improvements.
Kind Regards,
Eloise
Written 22 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
loren b
6 contributions
Nov 2022 • couples
Beautiful location, fabulous food and dogs allowed. The only down point being the blonde girl doing drinks/cocktails. Each time we ordered we felt like a burden being there and could feel that she didnt want to be there either. We then ordered Espresso Martinis and she rolled her eyes which made us feel uncomfortable. Other than that, the other staff were lovely and accommodating! Would recommend
Written 26 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
Hi Lorenb. Thank you for your lovely review but how disappointing that one of our team were not on par that day. The team generally love making cocktails for our customers. Cocktails are so popular on the island and are definitely part of the island vibe. So pleased that you liked our location, food was fabulous and yes we are dog friendly in certain areas of the bistro. I apologise for any poor service you received. This is not the staff culture that we encourage. Take care and we look forward to your next visit. Kind regards Denise
Written 26 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura B
1 contribution
Aug 2022 • none
Absolutely love this place! Great food (the mushroom risotto and acai bowl were my favourites), beautiful views, fantastic staff and delicious cocktails! Huge thank-you to Darren and the team for everything! We were there on a very busy weekend and the staff were all working so hard. This was our second visit to the island and in all the days we have spent there, we haven't had a bad meal.
I would advise visitors to order with plenty of time during peak hours as it can get really busy with long wait times for food, but the atmosphere at the bistro is great so we made the most of the wait, enjoying the views with a pina colada!
Really liked the fun, relaxed vibes and the live music. Great for families, couples, groups of friends and travellers alike. A friendly, welcoming environment- thanks to all the staff for helping make our trip to Great Keppel (aka Woppa) so memorable- we'll be back!
Written 12 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKIHideaway
Hi Laura. So pleased that you love our Hideaway. Mushroom risotto often gets rave reviews and the bistro team will be excited to hear about you loving the acai bowls. I am so pleased that you appreciated the hard work of the team on those very busy days and your meals have always been good.
Weekends are busy days we do live music during the day which is great fun and the view is to die for. Very happy and friendly atmosphere for families, couples/singles. What a great review and great comments. Thanks so much. We look forward to your next visit on Great Keppel Island. Happy travels. Denise
Written 26 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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