How is A Touch of Madness Restaurant rated?

We ordered the Mussels as main course at R80 and received around 10 each in a small bowl of watery cream. We checked with the waiter that this must be a starter, but no with a shrug he confirmed it as the main course!

Date of visit: March 2020

Helpful?

Hi Stephen, I must apologise for the waiter misinforming you. We only serve a starter portion of mussels and this should have been made clear. Please can we have your contact details to get in touch with you? Apologies once again.

elsiemariam

79 reviews

Reviewed 1 February 2020 via mobile

Nice venue for relaxed drinks

This place is nice and relaxed, friendly staff! Not a big alcohol list- wanted to have a MCC but they only had very sweet bubbly. So we had gin and tonics and white wine. They had two options for gin- it was fine! The outside...sitting area is nice. There is a parking space just opposite which is a huge benefit!More

Date of visit: February 2020

Helpful?2

hananbread

13 reviews

Reviewed 7 November 2019 via mobile

One miss, plenty hits after.

I've been for breakfast, lunch and dinner at this establishment. Great vibe. Cosy setting. Yum food, amazing poppers. Had one mishap where the risotto tasted off. They dealt with it so impeccably that i returned the next night to eat there again. Great spot. Awesome...staff.More

Date of visit: November 2019

Helpful?

Hiltidude

12 reviews

Reviewed 14 August 2019 via mobile

Great vibe and food

An excellent range of food that all tastes good. This restaurant has a great vibe with quirky furnishings and finishes. Staff are friendly and welcoming. Prices are great for the excellent quality you get.

Date of visit: August 2019

Helpful?

ianhT4774YR

15 reviews

Reviewed 13 April 2019 via mobile

Ideal friendly with lots of atmosphere

Thanks to the ToM team for being such great hosts for our son’s 21st party. Friendly efficient service, very tasty platters and a relaxed atmosphere- perfect for a party! We will be back soon

Date of visit: April 2019

Helpful?

Renita R

14 reviews

Reviewed 29 January 2019

Poor service and mediocre food

Our waiter took nearly half an hour to bring our drinks and had to be reminded twice about them. When they did come eventually one was incorrect. Then they didn't put our meal orders through properly and we had to wait really long again. When...that finally came it was average, and my burger didn't have any of the toppings as stated in the menu.More

Date of visit: January 2019

Helpful?

Hi Renita, thank you for your review and for taking the time to give us feedback. I'm sorry you did not have an amazing experience. Did you report the problems to the manager on duty at the time? Its really important that we get real...More

chantal0077

1 review

Reviewed 13 September 2018

An Unforgettable Evening & Celebration

We celebrated our daughters 21st birthday at this wonderful venue on Friday night (7 September 2018) with family and a few of her close friends. Juan accommodated us by allowing us to bring in some of our own decor, some of our own light music...to make it more personal which was much appreciated. Everything went off BETTER than expected and we were especially blown away by the wonderful service received by our AWESOME waiter, GESH. He was cordial, hospitable, observant and very attentive to our needs. The food was really good and our guests enjoyed every minute :) Thank you guys, for an evening we will remember for a long time to come!!More

Date of visit: September 2018

Helpful?

Hi, thank you so much for you lovely review! We really appreciate your feedback and Gesh will be so pleased to hear your compliments. Best wishes, Olivia

paulan139

49 reviews

Reviewed 12 August 2018

Poor service

We went to “A Touch Of Madness” on Women’s Day, we were a group of approx 20 family members. When we arrived at 12 the bathrooms were filthy, but fortunately had been cleaned a bit later on. The staff were friendly, however this didn’t make...up for us waiting for 2.5 hours for the food! Given the size of the table we couldn’t leave and find somewhere else to go so we stuck it out. The nachos arrived first, some were luke warm and not hot, cheese had started to congeal. The rest of the meals came out about 15 mins after the first meals. The chicken livers made their entrance last. Overall a poor experience, food average and service very poor.More

Date of visit: August 2018

Helpful?1

Hi Paula, thank you for taking the time to review us and for giving us your feedback. As the owner I am very shocked and saddened to hear about your experience. We have had a team meeting with everyone involved to discuss what went wrong...More

AndreaS13052

11 reviews

Reviewed 19 June 2018 via mobile

Relaxed and fun

Great quirky concept, fun design and relaxed vibe. They were happy to allow my pup in too, which is appreciated. Would have loved to come to this place a few years ago while I was studying - just enough conversational atmosphere, just enough party :)...We only had drinks, unfortunately (Anglo-Turkish delight G&T) but will be back sometime to have a meal.More

Date of visit: June 2018

Helpful?

Thanks Andrea for your support and for taking the time to review us, we really appreciate it!

Julia_Hattingh

16 reviews

Reviewed 18 June 2018

Unfussed eatery with charm

Great spot in walking distance from our home. Fab wine list and drinks menu. Food is simple and well made- covering a wide range of tastes with different specials for the days of the week. We had burgers, nachos, chili poppers and cheese balls- all...delicious. We'll be back.More

Date of visit: June 2018

Helpful?

Hi Julia thanks so much for your review and glad you love our spot! We hope to see you again soon.

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