Ottawa Spur Steak Ranch

Ottawa Spur Steak Ranch

Someone from this business manages this listing.
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+27 21 671 7218+ Add website
Hours
Sun
9:00 - 19:30
Mon
9:00 - 21:00
Tue
9:00 - 21:00
Wed
9:00 - 21:00
Thu
9:00 - 21:00
Fri
9:00 - 22:00
Sat
9:00 - 22:00
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
4.0 of 5 bubbles
Service
2.8 of 5 bubbles
Value
3.6 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
R 80.00 – R 120.00
CUISINES
Steakhouse, Fast food, Barbecue
Meals
Breakfast, Lunch, Dinner
features
Is this restaurant good for brunch?
About
Ottawa Spur, Cavendish Squarein Claremont, Cape Town, is a family friendly restaurant that serves the best steak, ribs, burgers & wings. Bring your kids along for some great tasting food & dessert from our famous Spur menu!
PRICE RANGE
R 80.00 – R 120.00
CUISINES
Steakhouse, Fast food, Barbecue
Meals
Breakfast, Lunch, Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible, Table Service
3.5
3.5 of 5 bubbles24 reviews
Excellent
6
Very good
9
Average
3
Poor
1
Terrible
5

vickicapetown
Cape Town98 contributions
4.0 of 5 bubbles
Aug 2018 family
Always prompt service, hot food and clean tables. Good airy setting too. Durky wings were nice and spiced and the kids burger combo was great. Good value and atmosphere too. As Spurs go this is as good as it gets.
Written 7 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi Vicki, Thank you for taking the time to review our Spur restaurant. We are happy to know that you enjoyed both the food and service. We look forward to having you back again, soon! Kind regards, Spur Team
Written 15 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Deon Lamb
Cape Town140 contributions
4.0 of 5 bubbles
Jul 2017 friends
My second visit to this spur in five years. Service was friendly and very quick, and the food arrived nice and hot! Only down side was the lack of some sauces, otherwise I would be back!
Written 23 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Deon L, Thanks so much for taking the time to send us your feedback. Great customer service and excellent food is our aim. We hope to see you again soon for another Spurrrific experience. Kind regards, Spur Family
Written 31 July 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Riaan G
Canberra71 contributions
4.0 of 5 bubbles
Jun 2017 family
Our 2 daughters, my wife and I visited this Spur for lunch on a Sunday afternoon. Service was swift, beer was cold and the food was good. What you expect from this household name. Thank you very much for the great experience. No complaints at all, was great to dine without any hassles.
Written 4 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Riaan G, Thanks so much for taking the time to send us your feedback. Great customer service and excellent food is our aim. We hope to see you again soon for another Spurrrific experience. Kind regards, Spur Family
Written 22 June 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cruiser51720743693
1 contribution
5.0 of 5 bubbles
Aug 2024 family
Just want to say thank you Cynthia was wonderful she really made my daughter birthday specail and to the management team was busy was so organized this is why I love this spur.
Written 11 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur Social
Hello there, Thank you so much for your spurrific review! We're absolutely thrilled to hear that Cynthia and our management team made your daughter's birthday so special! 🎉 It's fantastic when our team shines, and it sounds like they brought the magic. We can't wait to welcome you back for more fun celebrations. Warm regards, Spur Family
Written 12 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TravellingGirlSA
Hout Bay50 contributions
1.0 of 5 bubbles
Aug 2019 none
I was killing time on Sunday afternoon and feeling peckish and a sudden calling for a nice juicy steak, I decided to pop into the Ottawa Spur remembering from my youth the consistently good food and service. I suppose things change ... I ordered VERY simple items from the menu. 300g siroin, onion rings and a baked potato. I enquired about a garlic BUTTER sauce and was assured that would be delivered (it wasn't, it was a goopy revolting sauce but later to be saved by the proper garlic butter for the potato). I also remembered from way back when that they used to serve SOUR cream with the baked potato and ordered it. I couldn't see it (the sour cream) on the menu as an option. The bizzare thing was that having placed my order, no less than FOUR different waiters came to verify my order and clearly mixed up the facts/second guessed the each other or who knows what. Suddenly I had apparantly ordered a cheddar melt? Those 2 words had never left my lips! Who would want a slab of cheddar on a beautiful piece of steak anyway? What was delivered: a 200 g sirloin (NOT what I asked for), A huge bowl of inedble goop tasting vaguely of garlic but seemed made not from fresh garlic but dried or flakes. Somewhere along the line I had managed to get an order of GARLIC BUTTER with my potato, which I reckoned would suffice as a sauce over my steak, unadulterated with any other additons and lo! the cream which was certainly NOT sour. So content with the combinations EXCEPT for the goop which I sent back (to the mystified waiters), I was very happy with the actual food. What I cannot understand is if my first waiter had placed the order why did another three come and question my order? How difficult is it to a.) WRITE DOWN the order, or b.) enter a single order for one, into one's head, walk a few steps to the kitchen and relay the very straightforward order. My order suddenly morphed into at least 3 different interpretations of the original. The steak was lovely with the borrowed garlic butter from the potato and I suppose the cream was ok too. What irked me most was the indifference and lack of understanding of a simple order and the inability to deliver what was asked for. I was interuptd at least 5 times while waiting for my meal asking for various bits of information, all which sould have been gleaned during the initial order. One such interuption was whether I wanted a hot or cold plate. I responded that I wanted it cold as a hot plate would continue cooking my rare steak which I didn't want to end up medium rare. Guess what, A blisteringly hot plate arrived. By this time I was simply to tired, irritated and frustrated to argue or ask for it to be replated. No sign of management. An impromtu clapping started and a half hearted sort of song erupted from the Spur staff. What was that all about? Either do it properly or not at all. I was expecting a flash mob type event. So not impressed. Stick to the basics and train your staff. Oh and the totally inappropriate music blaring so hard it made the experience even worse and I couldn't wait to leave.
Written 19 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi Solvej V, Thank you for taking the time to send us your feedback. Our customers are very important to us. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around. Kind regards, Spur Steak Ranches
Written 19 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anonymous4338
Cape Town2 contributions
1.0 of 5 bubbles
Oct 2018 solo
Ordered the special t-bone it says 15.90 for a sauce , order cheddarmelt sauce. Another waiter brings the meal ( t-bone done to satisfaction but cold "hot veg") and gives me a stupid spiel about when ordering t-bone they serve it with mushroom sauce and not cheese. What crap. Not what I ordered. So I ask the first waiter about it. He doesn't click and says he will get me a cheese slice and goes off. Later it emerges that they mixed the cheese into the sauce ( old-style cheddarmelt, which is correct). It's not my fault they can't communicate properly. Received the bill with cheese slice added. I wanted to object but decided to stop fighting the stupid. Of course I didn't tip I wasn't feeling comfortable. Sorry Mr waiter I usually do tip and generously but please don't piss me off.
Written 25 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear subscriptions2000, Thank you for taking the time to review our Ottawa Spur restaurant. We are sorry to read that you did not fully enjoy your experience. If you'd like to discuss this further, please email us your contact details along with a copy of your review to customer-care@spur.co.za. Kind regards, Spur Steak Ranches
Written 30 October 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amy W
Cape Town Central2 contributions
5.0 of 5 bubbles
May 2018 solo
I came here to pass some time by and so I ordered a starter and milkshake it came quickly and on time and it was so good I asked for another small dish and another drink. Service was quick and efficient. Will return . Thanks
Written 11 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi etyhwa, Thank you so much for your amazing review! We're thrilled to hear that the food & service was a hit. We hope to see you again soon for another Spurrrific experience. Kind regards, Spur Family
Written 17 May 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Streepmuis101
Observatory24 contributions
1.0 of 5 bubbles
Oct 2017 family
Nothing more to say other than this is why fast food spots gets a bad name. Next time back to Newlands spur.
Written 8 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Streepmuis101, We are sorry to see your Spur experience wasn't a good one. We would love to know why you did not enjoy your experience so that we can work to rectify this. If you could kindly provide us with this feedback, together with your contact details to customer-care@spur.co.za so that we can ensure that any necessary changes are made. We look forward to hearing from you. Kind regards, Spur Family
Written 13 October 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

King_MJC1
19 contributions
1.0 of 5 bubbles
Jul 2017 couples
Went there for lunch with my wife. First of all there was no one to seat us...had to wait a while for someone to come seat us. We sit and no menus for another ten minutes. When the menus did come no one followed up to come get the orders. Ended up walking out in total digest, I will certainly not be returning there. Never!!
Written 20 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear King_MJC1, Thank you for taking the time to review Ottawa Spur Restaurant. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service we pride ourselves on. We would appreciate the opportunity to get in touch with both you and the store's management team. Please email us your contact details along with a copy of this review to customer-care@spur.co.za. Kind regards, Spur Steak Ranches
Written 24 July 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lizettedewaal
Cape Town Central3 contributions
4.0 of 5 bubbles
Jul 2016 family
I go to this Spur probably at least once a month. The service there is always EXCELLENT and the food good.
Written 28 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear lizettedewaal, Thank you for the review of Ottawa Spur! We are thrilled to hear that the service is always excellent and that the food was good. We look forward to your next visit. Kind Regards, Spur Steak Ranches
Written 7 September 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jodi R
Newcastle155 contributions
3.0 of 5 bubbles
Jul 2016 family
On the first Occassion the service was appalling. We waited long for everything. The second time the service was better. The food on both occasions was good
Written 4 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Jodi R, Thanks so much for taking the time to send us your feedback of Ottawa Spur. We apologise for the service you received on the first visit but are thrilled that the second visit was better. Hope to see you back again, soon! Kind Regards, Spur Steak Ranches
Written 12 July 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Emarie B
Paarl669 contributions
3.0 of 5 bubbles
Sept 2015 family
The steak is always good and they have nice wine by the glass. Strictly a family restaurant, do not expect niceties.
Written 7 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Emarie B, Thank you for the generous review of Ottawa Spur! We are happy to hear that you enjoyed the delicious steak and our wine selection! We look forward to welcoming you back again soon. Kind Regards, Spur Steak Ranches
Written 16 May 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Antonio B
15 contributions
1.0 of 5 bubbles
Apr 2016 family
Poor service. My family and I ordered our drinks and waited patiently for it to be served. 15 minutes later and still no drinks. Our waiter had completely forgotten about us. Left and took my family somewhere else. Will not be returning soon.
Written 2 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Antonio B, Thank you for the review of Ottawa Family restaurant. We are extremely disappointed about your experience while dining with us. We would like an opportunity to contact you and address your concerns. Could you kindly send your contact details along with a copy of this review to customer-care@spur.co.za or call us on 086 000 7787. Kind Regards, Spur Steak Ranches
Written 16 May 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joel S
11 contributions
4.0 of 5 bubbles
Mar 2016 solo
One of the best spurs in Cape Town. Good value for money. Good portions. I'm a regular visitor there.
Written 19 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Joel S, Thank you for the great review of Ottawa family restaurant! We are pleased to hear that you enjoy your time with us. We look forward to welcoming you again soon. Kind Regards, Spur Steak Ranches
Written 31 March 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lesly U
71 contributions
4.0 of 5 bubbles
Jan 2016 family
Great place for a cheap & HEARTY breakfast. A family restaurant that Marius Beetge (a manager who started the Spur franchise with Allan Amber) coined "Your home from home"... and rightly so. There's always fun stuff for the kids to do. Colouring in and play areas with jungle gyms and funky coloured balls with tons of other kids to play with! Don't forget the loyalty card and birthday treats... and who can have a birthday without the Spur team belting out a rhythmic "happy birthday" with sparklers blazing? Enjoy!
Written 15 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Lesly U, Thank you for the wonderful rating of Ottawa family restaurant. We are thrilled to hear that you love our breakfast and that you love the fun things that Spur has to offer for the kiddies . We hope to see you again soon. Kind Regards, Spur Steak Ranches
Written 22 March 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Ottawa Spur Steak Ranch, Claremont - Menu, Prices & Restaurant Reviews - Tripadvisor

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