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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Seafood, Sushi, Mediterranean
Special Diets
Vegetarian Friendly
Meals
Dinner, Lunch
View all details
meals, features, about
Reviews (81)
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81 results
Traveller rating
19
27
16
11
8
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Time of year
LanguageEnglish
Traveller rating
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27
16
11
8
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Reviewed 7 November 2023 via mobile

Ordered the 300grm grilled Kingklip. Fish did not flake, was tough and stringy. Management only offered 10% off price.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket, Owner at Ocean Basket Hillcrest, responded to this reviewResponded 8 November 2023

Dear Henryhugo74, We apologise for the disappointment you encountered with your meal. Please follow the link https://ob115.goreview.co.za/goreview-crm?revid=tDeMzayP to send us your contact details so we can get in touch with you. We hope to hear from you soon. Many thanks, The Ocean Basket Team

Reviewed 24 June 2023

Good food at a very reasonable price with great service by Langa! Try the calamari special with top up.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket, Owner at Ocean Basket Hillcrest, responded to this reviewResponded 26 June 2023

Hi there Glynischrisc, This review is o-fish-ally awesome! We're glad to read that you enjoyed our calamari and that our prices impressed you so much. We will let Langa know to keep up the good work. We hope to "sea" you again soon. Many thanks,...More

Reviewed 17 June 2022

We decided to go for lunch at Ocean Basket, Hillcrest on Youth Day. What a pleasant experience. All the staff we wearing their old school uniforms for Youth Day. They were all so pleasant and cheerful. Our drinks and food were delivered quickly. They food...was delicious and hot. Thank you to our waitress Londiwe H. She was very pleasant and helpful. We will definitely be back. Thank you Ocean Basket.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Marketing at Ocean Basket Hillcrest, responded to this reviewResponded 17 June 2022

Hello Grahamde63, Thank you for taking the time to review Ocean Basket Hillcrest. We're so glad that you enjoyed your meal and that the service was a hit. We look forward to having you back again, soon. Many thanks, Team Ocean Basket

Reviewed 26 April 2022

What an amazing experience at ocean basket our waitress was the best she actually knows everything especially on the Manu what a lovely service precious is the best an asset to the brand... Thank you for your great service keep up the good workMore

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Hillcrest, responded to this reviewResponded 28 April 2022

Hi there Nomnotho, "Cod" it have been any better? We don’t think so. 5-stars! We are glad to hear the service was top-notch. We will let the team at Ocean Basket Hillcrest know to keep up the good work. We hope to "sea" you again...More

Reviewed 19 December 2020

Unfortunately it's the second time within a month that I have been disappointed with having to have a mocktail instead of a cocktail, apparently due to non-delivery of alcohol. Hopefully this will be rectified soon, or we will be going to Q4 next time.More

Date of visit: December 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 22 December 2020

Not bad we "cod do batter", Sandywc8849Jp! ;) Thanks for sharing your feedback with us. We are disappointed to read about your recent experience with us. We would appreciate the opportunity to investigate this fully. Please follow the link https://ob115.goreview.co.za/goreview-crm?revid=oRDcFD to send us your contact...More

Reviewed 7 January 2020

I don't believe I've ever had a bad meal there. The plain old fish and chips is good value and always great. The new site is a bit more cramped and the veranda is a bit "public" compared to the previous site, but, as said...before, the food makes it worthwhile.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 28 January 2020

Hi Travellingles, This review is as good as our famous fish & chips! We are so glad that you enjoyed your time with us. Come and visit again, soon. Thanks, Ocean Basket

Reviewed 24 December 2019

We thought a quick dinner of simple fish,calamari & chips would be just right for us. Very wrong decision ! Fish, thin between the batter, calamari tough & over cooked in the grilled & fried version. Service poor, had two different people serve us !...Wasted R400 !More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 28 January 2020

Hi Denniswes, We are terribly sorry to read that Ocean Basket Hillcrest did not provide you with the OB experience that you are accustomed to. Please could you forward a copy of your review and your contact details to customercare@oceanbasket.com so that we may get...More

Reviewed 15 November 2019 via mobile

I took my family there for dinner. We used to frequent OB on regular basis. Since the change in management a while ago we have had only disasters. My son went and ordered calamari for his daughter from the manager to speed up the process,...it did not help the order was not placed. My wife's seared salmon salad was a lot smaller that the picture and the avocado was rock hard. The drinks we ordered took 15 minutes I could see them in the counter and they sat there. The place was not even a quarter full. Sadly I feel the ship has sunk on this OB.More

Date of visit: November 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 29 November 2019

Hi there Rob A, We are concerned to see that you did not fully enjoy your time with us We all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please forward your details along with this review to...More

Reviewed 6 November 2019 via mobile

This is still my favourite place to visit every time I'm back in South Africa. Ocean Basket remains one of the most consistent brands across the country. Excellent value

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 29 November 2019

Hey Kevin C, Thank you for your awesome review of Ocean Basket Hillcrest. We appreciate your continued support and hope to welcome you back again soon! Many thanks, Ocean Basket

Reviewed 27 October 2019 via mobile

The service is excellent and the food very good. I complained about my Mediterranean vegetables ,they were tasteless and was soggy. The manager and waitress was very good they brought me another side to compensate for the horrible one.The prices were reasonable as well. The...decor is contemporary and restaurant is very clean. Overall had x2 good meals and experience.More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 30 October 2019

Hey there 992Sumayas, Thank you for your great review! We are so glad to hear that our team could quickly turn over those Mediterranean veggies to ensure your experience at Ocean Basket Hillcrest was a positive one. We hope to "Sea" you again soon. Many...More

Reviewed 20 October 2019

Service was good, food excellent. Only disappointment was that load shedding took place while we were there and no form of alternative lighting ie. candles, oil lamp was provided. If it wasn't for my torch on my cell phone we would have eaten in total...darkness.More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 30 October 2019

Hi 1959Riana, We apologize for load shedding affecting your experience with us, we will see to it that there are better alternatives next time, but we glad to see both the food and the service was amazing. We hope to "sea" you again soon, Many...More

Reviewed 6 October 2019 via mobile

We had such a great dinner . The food was well presented and delicious The staff were attentive and the manager was very charming

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 9 October 2019

Hello Rose K, Thank you for reviewing Ocean Basket Hillcrest. We're so glad to hear that our team were very welcoming and that the food was delicious. We hope to "sea" you again soon. Many Thanks, Team Ocean Basket

Reviewed 28 April 2019 via mobile

Took the family out to dinner on Saturday night. As we walked into the Hillcrest Ocean Basket I could feel the difference. The staff were happy and serving efficiently. There was no terrible back ground music and the place was filling up. There was a...new guy at the door and no sign of the previous manager which I reported on in a previous post. I just had to find out what had happened to bring about the change. I got up from the table and walked up to the new guy at the door. As I approached he seemed alarmed and asked whether there was a problem. I told him that I had noticed a big change and asked what had happened. When he realized that I meant a change for the better he said that Hillcrest OB was under new management. The Evening was fantastic. I can truly recommend them now. Give them a try you won't be disappointed.More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 14 May 2019

Hi there J0Hnc918, You of-fish-ally made our day. Thank you for your review and recommendation We are thrilled to read that the service was a hit. We hope to "sea" you again soon, Many Thanks, Team Ocean Basket

Reviewed 15 April 2019

This is my favourite franchise as they never fail to satisfy. Best seafood and sushi at affordable prices. This Hillcrest outlet is highly recommended for good food and service. We appreciate the compassion and care shown when a family member fell sick at a recent...visit.More

Date of visit: March 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 24 April 2019

Hello Juanv V, This review is o-fish-ally awesome! We are so happy to read that you enjoyed our seafood and sushi and service. Come and visit again, soon. Ocean Basket

Reviewed 9 March 2019

Well i am now sitting at spur next to ocean basket where the service is much better .about a hour ago i was at ocean basket where me and my family and friends usually enjoy our gatherings and get togethers .i was seated by a...manager as i walked in it wasant busy . i sat down the manager said my waiter will be here shortly and walked away i sat and waited for 45 min i got up and walked out and i will never go back ill rather go next door to spur next timeMore

Date of visit: March 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21, Guest Relations Manager at Ocean Basket Hillcrest, responded to this reviewResponded 1 April 2019

Hi Casseyroux, Thank you for taking the time to review Ocean Basket Hillcrest. We would love to get in touch with you to find out how we can up our game. Please follow the link http://eyerys.net/ocean to send us your contact details so we can...More

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Ocean Basket Hillcrest - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Ocean Basket Hillcrest

Yes, Ocean Basket Hillcrest offers takeaway services.

Ocean Basket Hillcrest is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 4
  • Atmosphere: 3.5