Papa Giovanni’s Trattoria and Grill

Papa Giovanni’s Trattoria and Grill

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Ratings and reviews
3.0
3.0 of 5 bubbles

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CUISINES
Pizza
FEATURES
Reservations
Is this location primarily known for Bars & Pubs?
CUISINES
Pizza
FEATURES
Reservations
3.0
3.0 of 5 bubbles10 reviews
Excellent
3
Very good
1
Average
2
Poor
1
Terrible
3
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Susanne412
Sandton1774 contributions
4.0 of 5 bubbles
Oct 2020 couples
The restaurant was very full and it was too noisy and difficult to talk to our friends. It was difficult to understand what the waiter tried to explain about beer varieties. Why can restaurants not have their beer and cooldrink varieties listed. Pizza varieties were plentyful but the dough tasted weird. It was thin, which is great, but it seemed to me it was not freshly made, as we had at another restaurant a very similar dough.
Written 27 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coastal15699503918
3 contributions
2.0 of 5 bubbles
May 2024 family
Really disappointing experience especially as it was for my birthday. The group sitting at a large table next to us were completely rude : the more they drank the louder they got and it made it impossible to hear each other across from the table we were at. The service was ok but not special - they also didn’t do anything special for my birthday. The starters were tasty but the servings were tiny - really not good value for money. My main was very disappointing. My partners main was also very disappointing. Just bland and the combinations weird and unappealing. We spent well over R1300 and it just didn’t feel like value for money.
Written 24 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gletwyn
Waterfall40 contributions
3.0 of 5 bubbles
Nov 2020 friends
Went with friends yesterday evening to try the steaks. All of the steaks were tenders and tasty. Good chips, onion rings and sides. However their wine is ridiculously overpriced for the type of establishment. R330 for a bottle of Iona Sauvignon Blanc! We would go back but would take our own wine corkage R40.
Written 12 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sallyannel2016
4 contributions
1.0 of 5 bubbles
Oct 2022 couples
Absolutely disgusting. My husband Ordered the baby chicken which a few bites in was raw. We were offered a replacement chicken which wasn’t an option considering and then were given Dom Pedros which had absolutely no whisky in it and were charged for the chicken! No heating lights over the service area which is why my food was cold. Not sure who owns the restaurant because there was no attention to detail. Too many other options in Hillcrest so need to either improve quality or it will continue to loose patrons.
Written 16 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tee
Kloof6 contributions
1.0 of 5 bubbles
Jan 2022 family
Called in to place my takeaway order and their customer service lady was uninterested and rude. She dropped the call on me thrice! upon calling again to have my order cancelled to place a new one. She then asked “are you going to change the order again?” in a rude tone… when I only changed it ONCE. It is clear she was having a bad day and upon fetching the order, and confronting her, there was no apology. Management needs to teach her positive positioning and customer service cause it made my experience terrible! Even my pizzas don’t taste good! It was my FIRST AND LAST time at Papa Giovanni’s. Will be sharing my experience with family and friends too.
Written 15 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travis
Hillcrest2 contributions
3.0 of 5 bubbles
Sept 2021 family
Food was great- pizza and most starters are an absolute win! pitty about the manager who thought he was hot on a Durban cold front evening ….specifically booked the table by the fire place and was told they had no wood “and anyways it’s quite the hot evening” quote unquote … pizza oven must have specialized wood apparently. Never mind 90% of the clients dinning with winter jackets on. Attitude less … listen more. Can’t fault the food not the first time it’s been great! 👌
Written 21 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Barb2169
1 contribution
1.0 of 5 bubbles
Jul 2024 family
I was very disappointed in my meal. I ordered a 200g rump, medium rare, with veg. The steak was well done, cold, tough and tasteless. The veg portion was disappointingly small and also bland. It seems like the 'recipe' has changed since I last ordered veg there. Furthermore, there was no craft on tap. We waited an age for our meals and would have been better off putting steak on the fire at home, for a fraction of the cost.
Written 21 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Howard
Durban8 contributions
5.0 of 5 bubbles
Feb 2024 couples
Last minute decision to enjoy a pasta for lunch - service, salad and pasta were delivered quickly. Pasta was perfectly prepared and the whole experience was delightful. Will be back
Written 28 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Global54877882597
1 contribution
5.0 of 5 bubbles
Nov 2023 solo
Such an classic and attentive place to be. Sindi and Thembeka Giving best customer service and serving us with smiles, this ladies have great service. I love it.
Written 1 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wayne M
Durban197 contributions
5.0 of 5 bubbles
Oct 2020 none
We visited the place last night and had a pleasant evening. The restuarant was very busy which was a good sign but fortunately we had booked a table. The pizza were excellent with thin bases which is just as we like them.
Written 21 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Papa Giovanni’s Trattoria and Grill, Hillcrest - Restaurant Reviews, Phone Number & Photos - Tripadvisor

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