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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
R 3 - R 180
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
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features, about
Reviews (114)
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113 results
Traveller rating
72
20
12
3
6
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Time of year
LanguageEnglish
Traveller rating
72
20
12
3
6
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All reviews ribs steak special evening our waiter dietary needs top class delicious meal
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Reviewed 27 October 2023

3 out of 4 orders were not worth the money. The deep fried calamari was apparently very good however, I paid R250 for a steak that was very disappointing. It was prepared well but it looked as though it was a minute steak from pick...n pay with mash that was tastless like honestly I could have made it better at home, I didn't even get vegetables with it literally a minute steak and a lump of dry mash. That's not to mention they served me a steak that I had to try tear apart with a butter knife. The prawns were not fresh and tasted like they were cooked from frozen, the vegetables it came with were plain and the creamy spinach looked as though it was curdling. The prawns ordered were supposed to be peri peri, but was given lemon and herb and then was told the kitchen made a mistake so they gave us a side bowl of peri sauce. The chicken was dry and was frankly not edable, dry and bland and I think I've been very clear about the vegetables. We didn't even get serviettes for the table... Very disappointed seeing as I raved to my friends that the past two times I came to the restaurant I was blown away by the amazing food and this time I actually had to go to McDonald's afterwards because I was still so hungry. Unfortunately I didn't take any photos of my steak and lump of mash because it was so disappointing it didn't seem worth it. I will never return and quite frankly will never recommend again.More

Date of visit: October 2023
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Reviewed 24 April 2023

This is a top-class restaurant. Excellent service, varied menu, great ambience, generous portions. Highly recommended!

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 December 2022 via mobile

Awesome xmas eve menu and amazing food ! Compliments to the chefs…the presentation and taste is second to none … all the Christmas decor and vibes made it a special evening ! Much appreciated. Tasted all the dishes …outstanding ..well done

Date of visit: December 2022
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Reviewed 13 November 2022

Have not been in South Africa for nearly three years, could not wait to get back to Butlers for ribs and steak. Food was delicious and well worth the wait. Service was attentive and friendly.

Date of visit: November 2022
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Reviewed 2 November 2022 via mobile

Butlers Hillcrest is now my absolute favorite restaurant to eat out. Last week we went to Butlers for a change as we had made the journey to Hillcrest from Umhlanga and boy was I happy we did so! For their lunchtime special at R99 we...had a medium rare steak with egg and chips with a glass of vino.. and then ordered a bottle.🤭🍷🍷🍷🍷 Their pepper sauce *drooling*🤤 I wish I had taken a photo but sorry I just had to tuck in. Our Server was also great and always efficient, happy and polite. I cannot wait to return and would not hesitate to recommend Butlers to anyone looking for an affordable and delicious meal. I love this place and will continue to visit. Thank you Butlers, you have two extra fans in Umhlanga.🙂🙂More

Date of visit: October 2022
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Reviewed 23 September 2022

OMG!!!!! I am normally a bit of a steak snob... sit down, shut up and take my money!!!!! Ordered a blue steak... got THEE most delicious blue steak I have ever indulged in! Richard & Andiswa were phenomenal and so accommodating for a friend with...dietary needs. Loved our time spent at Butlers and definitely would recommend a visit to this little slice of deliciousness!! As they say in the classics... give that man (the chef) a Bell's 💗More

Date of visit: September 2022
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Reviewed 27 July 2022

I wish it didn’t take us so long to try this restaurant as it was simply fabulous. Decor, staff, service and atmosphere 10/10. Food so delicious. We had ribs and chips which was tasty and the chips fresh and crisp. Lamb curry and the Angel...hair pasta with prawns delicious and beautifully presented. Great choice for desserts too. We will definitely be back.More

Date of visit: July 2022
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Reviewed 11 April 2022

My family when to Butlers yesterday for the Sunday Buffet. I felt like I had to be rolled out as the food was amazing and so many thing to choose from. The live entertainment gave a lovely atmosphere and our waiter was awesome, and kept...us in stiches. Will be back again very soonMore

Date of visit: April 2022
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Reviewed 23 December 2021

A table of 6, waited 2hrs for our meal, that was very average, ask to see the manager 5 times, not recommend at all

Date of visit: December 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 December 2021 via mobile

We went to a birthday celebration with some friends. Service from our waiter was good but or food took two hours to be served after asking a few times what had happened. Admittedly when the food did arrive it was reasonably good. Definitely won't be...going back to this restaurant again.More

Date of visit: December 2021
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Reviewed 1 October 2021

I called to make a reservation and informed the lady that it was for my daughter 21st dinner. Unknown to me, she made a note of that and when we arrived, we were given a beautiful table with a birthday wish on the table which...was such a lovely touch. From the greeting when we arrived, to the barmen, to Andiswe who attended to us, everything and everyone was of the highest standard and cannot be faulted. As for the food, absolutely superb. Overall an amazing experience. This was my first visit to Butler's and will definitely not be my last. Thank you to everyone for a super special evening.More

Date of visit: September 2021
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Reviewed 19 February 2021

My wife and I won the lucky draw for a complimentary date night dinner special at Butler's after our previous visit. We were treated like royalty with our exclusive little dining area in a corner. The food was great, the service was perfect and the...entire experience was absolutely worth it. A year ago we stopped dining at Butlers because of poor service and average food. The change of management and new chef has drastically changed this restaurant around, I can recommend it strongly. Our waiter Josh and manager Steve made our evening very special.More

Date of visit: February 2021
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Reviewed 25 November 2020

I have been to Butlers 3 times in the last two months & have been delightfully surprised by the excellence of their selection & quality of cuisine & service. Innovative recipies & attrative presentation along with reasonable portion sizes make this a culinary experience rather...than just a meal. Service is well informed, polite & prompt. So "I'll be Back"More

Date of visit: November 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2020

Excellent lunch!Service was excellent. Simphiwe took such very good care of us. Food was delicious! Thank you

Date of visit: November 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2020 via mobile

Disappointing lunch today - this restaurant looks like it’s set up for fine dining but we didn’t get that experience. My duck was served cold. The breast pieces were very pink and would have been good if it was at least warm. The leg was...way over cooked with soft gelatinous skin. This should have been crispy (and hot). In the description there should have been almonds but I couldn’t find any. The Falklands Calamari was also cold. My wife’s Prawn salad was “meh”. I called our waiter (who was very attentive) and told him and asked him specifically to inform management. Nobody came near us so the opportunity to salvage a customer was lost. Regrettably this was reflected in the tip when wasn’t his fault.More

Date of visit: October 2020
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Questions & Answers
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scox125331
29 January 2018|
AnswerShow all 3 answers
Response from Lesley1222 | Reviewed this property |
Hi, it’s on a Tuesday lunch and dinner.
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Butlers Restaurant and Event Venue, Hillcrest - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Butlers Restaurant and Event Venue

Butlers Restaurant and Event Venue is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5