our first experience of having a delivery.The food was piping hot, right on time. Absolutely delicious.My husband wanted it again the next day 👏👏
our first experience of having a delivery.The food was piping hot, right on time. Absolutely delicious.My husband wanted it again the next day 👏👏
Amazing service for our large family gathering, good choice for all tastes, the fish, chips pies etc were enjoyed by everyone. Thank you
Great service and food. Really nice fish and best chippy around. The app is impressive and makes ordering so convenient.
Delicious fresh food, fast service, friendly staff :) a returning customer who can’t resist stopping by when in town!
Lovely fish & chips! Do gluten free options on Tuesday and Wednesdays and really clued up about cross contamination etc. Can't fault them - well worth a visit!
Absolutely lovely old fashioned fish and chips. Staff were very helpful and friendly when I ordered over the phone. Meal was ready when they said it would be for collection and food was lovely and fresh
I really enjoy this chip shop in the heart off the Forest of Dean but I just been in for my lunch today 1 feb I know it was 1.55 but the chicken and mushroom pie was awful I dread to think how many dinner/...lunch servings it had sen as the top was inedible obviously heat up on multiple occasions making it a hard biscuit I paid over six quid and had chips for lunch Sorry for poor feed back but I would of returned it but thought you may off closed you’ll find it on the hewesfield straightsMore
Popped in on a Tuesday with my littles. Friendly service from everyone, children were given their drinks straight away and having meal deals made it cost effective for massive portions that will do us the day. Thanks Als Plaice 🙂
It was lovely and warm in Al’s Plaice and so although we had our order taken as we walked through the door, we were pleased that some of what we wanted needed to be freshly cooked. As ever, the fat and flakey fish was wrapped...in a delicious crispy batter, and the mountainous box of chips contained really tasty, light brown beauties. It was an 11 minute drive home once we were back to the car, and with finding plates and cutlery, popping the kettle on etc, we ate some 20 minutes after we left the shop. Al’s Plaice fish and chips were still hot: the batter crisp and the chips superb. Thank you 😊More
Thank you, Deborah, for your review. We are happy that you enjoyed your meal with us. If in future you would prefer less of a wait on your order , please feel free to pre-order through our app (link below) where we can cook it...More
Absolutely amazing food, owners and staff were funny and made us feel welcome. After driving home and eating, some of the best fish and chips I’ve had! Thank you❤️
Hi Wanda, Thank you so much for your review. We look forward to seeing you again! Al and team
Ordered via the app which was easy Ready when arrived at shop Very tasty food and good value Batter was excellent Definitely order again when next staying in area
jwardwoodville thanks so much for your lovely review we look forward to see you again. cheers al and the gang.
Woman behind the counter tonight took my order went through it twice with he and she couldn’t I stand what I was asking for. Finally got it jotted down only to get the order wrong AGAIN happened before with items missing, won’t be eating from...the again customer service is useless, except for al he’s a decent bloke and very well presented and customer focused shame I can’t say the same about his staff.More
We are really disheartened to hear that you had a problem with your visit to us. We have some staff still in training, so although this does not excuse the issue, I hope that it explains what might have happened. If you had let us...More
We went on the Gluten free nights of Tues and Wed. Al was very friendly and explained all about the Gluten Free frier and separate area and it was clear they knew all about cross contamination. All in separate bags too. The app can be...downloaded and was very clear and self explanatory so with 3 of our party of 7 that are coeliac we were all extremely impressed with the portion sizes and quality. All in all 10 out if 10.More
Thank you for your review. We take the safety of our customers very seriously so are more than happy to help out where we can with all allergens, including our Gluten Free nights. We look forward to seeing you again. Al and Team
Waited on the phone for over one hour. When finally got contact told we we busy. Get more staff?? Will not waste my time with you. With that service you may stay in business but I will not be a customer.More
Apologies that you were unable to reach us on the phone. We will always try to serve every customer to the highest standard, however sometimes we do reach maximum capacity. Unfortunately it is not necessarily due to staff numbers and could also be if we...More
We telephoned in a very large take away order for 8 adults all wanting different items from the extensive menu. Despite this, when we arrived at the time estimated, all the food was ready for collection and very hot. The staff were also very accomodating...and jolly. Would definitely recommend based on our experienceMore