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We spent the day in Luxembourg foe my birthday and being a chocolate lover I knew I had to visit this place. I absolutely loved it. I had a slice of the chocolate mouse cake and my kids got a hot chocolate and some chocolates...to go.More
The place is very cozy and beautiful, with a lovely view on one of the main streets of Luxembourg City.
When you come in, you choose what chocolate flavour you would like to have, then bring it with you and then you melt it in...the drink that they will serve you.
I took peanut chocolate and it was just great, the best one I have ever had in Europe.More
We have been coming to this establishment for the last 8 years or so. It was one of the highlights of our various road trips from the Netherlands to south of us. We drank special chocolate drinks and bought chocolates for ourselves and our friends....Just last month we went there and we’re full of anticipation. Ordered our drinks and my wife went in to shop for more chocolates. She was watched over with hawks eyes as if she was likely to nick some chocolates and it have her a very uncomfortable feeling. The chocolates at €65 per kilo, which we tried today were a disappointment. The Lindt chocolates also within our reach were much better. Not sure what happened , but the quality is not what we expected. We will not be visiting them again and will be looking for another chocolatier to brighten our travel days and beyondMore
The employees are rude and unprofessional, it was the worst interaction I have had in a cafe. The menu is poor, overpriced and my suggestion would be to just drink water at this place… Wouldn’t visit again
Our Family has always loved the Chocolate House, and are used to bringing guests there. However our recent visits have been dissappointing. Yesterday we had our last visit there, and my 11 yr daughter said that out of 10 possible they would get 2.
So...what went wrong !?
First of all the staff was far from being polite. In fact so unpolite that my kids had a discussion about it.
Second, the tables were not cleaned between guests. In Covid times, this is extremely important. We had to ask for this twice and the staff was obviously insulted.
Third, the Covid regulations of 2 meters between customers was not in place. In fact they were putting together at the same table people that didn't come from the same household - and no 2 meters apart.
So sad to say goodbye to this place, but we will not be spending money where better service and respect is offered.More
If you are a cake lover, you definitely has to go here! We had a nice lunch; lentil salad with couscous and a pasta salad with chicken. Both very tasty. Good service too.
We saw the cakes passing by, huge pieces in different flavours. It...really looked good! So if you are in the mood for chocolate, cake or a healthy lunch, this place serves it all.More
They have an enourmous drink selection (especially hot chocolates) which are very delicious, just like the cakes they serve. The location is excellent and the decoration in and outside is looking nice. However the staff is very unfriendly and close to rude. They don't give...you a welcoming feeling at all and serving takes a long time. Shame, they can do a better job!More
It is a lovely setting and nice delicious food to have lunch or breakfast. Delicious and beautiful cakes.
The staff was very nice, but when we got inside to pay we were really shocked. The owner was sitting with his friends and not paying attention...to his guests, but was screaming to the staff. It was embarrassing and rude. He could rather help!
The staff was doing their best to serve the people outside, but once inside it was a chaos. COVID-19 rules were not respected , because it was far too busy, and you are forced to stand next to people and people are just bump into eachother. It really felt uncomfortable also for the staff.
Dear owners:Please stop yelling at them and help them in the crowd control and the health of your customers and staff. Selling a lot of chocolates is not the most important!More
Response from tototronic | Reviewed this property |
Yes the Chocolate House offers breakfast. You can sit inside or outside on their seating near the entrance to the House. My family and I didn't try their breakfast but the menu on offer looks pretty good.