Spent a wonderful day in this lovely town until we entered Leuk.. told to sit wherever we liked, then told to move to another table. Staff continued to bypass table until we asked if we could order drinks and have a look at a menu....2 other groups of customers, Dutch speakers arrived, we waited and they were served ,we still waited. Got drinks, staff continue to ignore table..eventually took our food order when we asked if they would take the order!
The order was very simple, starters and fries..45 minutes later, we are still waiting while the two other groups were served their food and drinks. I approached one of the staff,
Debby to ask if our food would be much longer, as it was taking a long time. Her reply
Yes it is taking time and proceeded to walk away. I asked her to cancel the order and that I would pay for my drinks. This was not just slapdash service, this was appalling attitude towards customers. As an Irish family who travelled from Singapore to spend
Our summer holidays touring The Netherlands this experience was incredibly disappointing and somewhat spoiled what was a lovely day. Unfortunately we didn’t get to sample the food on offer, so my apologies to the chef. The management/owner should most certainly speak to their staff about attitude and service, tourism is a vibrant industry, one in which I contribute to in the form of several columns in South East Asia
Publications as I have been traveling and living all over the world for the past 25 years.
Leuk, please help yourself and your business for the future.
Yours, Sharon Swan-BroderickMore