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Chez Franklin

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Thu, 06/17
20:00
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 20/10/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chez Franklin
Updated 20/10/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

#52 of 479 French in Nantes
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$16 - US$24
CUISINES
French, European, Healthy
Special Diets
Vegetarian Friendly
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meals, features, about

Location and contact

Graslin - Commerce
1.0 km from Chateau des Ducs de Bretagne
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Reviews (535)
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Reviewed 23 July 2020 via mobile

It is not nice to write a bad review but once in a while it is required. This is one of them. The staff were the shining stars at this restaurant. Polite, friendly and effective - they are the reason for one of the stars....The food was of poor quality as was the preparation. The steak looked nice was was rubbery and difficult to even cut out. The fries were not work and not crisp; just sloppy. Salmon tartare was tasteless as was the fish with mask potato. I had gnocchi with ham and again it lacked taste and finesse. Really disappointing dinner and I am afraid we will never return.More

Date of visit: July 2020
Helpful?
Emi10h01, Agence/Consultant at Chez Franklin, responded to this reviewResponded 28 July 2020

Dear sir, thank you for posting your review. It is important for us to know about our client's feeling. We are sorry to read that you did not like our beef and fries, and our salmon tartat. Please notice that you can ask to rearrange...More

Reviewed 14 December 2019 via mobile

A wonderful lunch with seashells and a nice desert the apples and whipped cream. Cherry on the cake, waiters are nice and we feel warmly welcome, happy to come there again and again.

Date of visit: December 2019
Helpful?
Emi10h01, Responsable relations clients at Chez Franklin, responded to this reviewResponded 20 December 2019

Thank you for your review :) We hope to see you again soon! Merry Christmas!

Reviewed 1 May 2019

We were expecting more. The place is nice and good service. But the food was pretty standard and one of the plates we ordered the chicken was not fresh but re fried. Maybe the rest of dishes are ok, we cannot know as we only...were there once.More

Date of visit: April 2019
Helpful?
Emi10h01, Responsable relations publiques at Chez Franklin, responded to this reviewResponded 2 May 2019

Thank you for your review !

Reviewed 9 March 2019 via mobile

Very delicious food. Warm and friendly service. Big portions and adequate prices. Absolutely worth visiting in Nantes. Thank you for tasty dinner.

Date of visit: March 2019
Helpful?
Chez_Franklin_Nantes, Responsable relations clients at Chez Franklin, responded to this reviewResponded 11 March 2019

Dear Margo, what a pleasure to read you. Thanks a lot for your kind words!

Reviewed 9 March 2019 via mobile

Popped in for supper. Nice atmosphere and staff are welcoming. Food was average. My steak was served cold. I requested rare. Why do restaurants take steak straight from the refrigerator and cook it. Steak should be cooked from room temperature to be able to enjoy...it when cooked rare. Felt rushed through our meal by the staff. Constantly clearing your table as you finished something. Not allowing you to enjoy your meal. Trying to pay the bill was a real drag. So slow. Surprising really seeing as it felt like they wanted your table back as soon as you were seated.More

Date of visit: March 2019
Helpful?
Chez_Franklin_Nantes, Responsable relations clients at Chez Franklin, responded to this reviewResponded 11 March 2019
Google Translation

Bonjour ! Merci de votre note malgré votre déception. Sachez que vous pouvez redemander une cuisson à votre plat et...More

Reviewed 30 October 2017

My girlfriend and I stopped here for lunch last Friday, without pre-booking. A table was readily available - aperitifs quickly proffered, lively atmosphere and terrific food. Foie gras, duck cassoulet, fillet steak all superbly cooked and presented. The complimentary digestif also much appreciated ! Would...thoroughly recommend this charming restaurant.More

Date of visit: October 2017
Helpful?
Reviewed 19 March 2017 via mobile

Lovely food! Would recommend the bone marrow! Fun staff, sophisticated atmosphere and best of all felt comfortable eating a little later than usual, which is a faux pas in this part of the world! Nouf made us laugh, great sense of humour. Lovely!

Date of visit: March 2017
Helpful?
Émi G, Responsable commercial at Chez Franklin, responded to this reviewResponded 21 March 2017

Dear Bailey J., thank you for this awesome review!!

Reviewed 16 March 2017 via mobile

Joining my voice to the others. Great food, great service, lovely atmosphere. We were a party of eleven people, and the waiters managed to get us all served without any unwanted confusion or long delays. My only picking is the complete lack of vegetarian options...on the menu - your options are basically meat or fish. However our waiter was happy to recomnmnd a dish outside the menu - an opened up burger with an omelette-like egg and cheese "steak". Needless to say it was absolutely delicious. Still, vegans might have a hard time. Would definitely recomnend.More

Date of visit: March 2017
Helpful?
Émi G, Responsable commercial at Chez Franklin, responded to this reviewResponded 21 March 2017

What a pleasure reading this beautiful review! Thanks a lot!

Reviewed 18 November 2016

Attended a family celebration 9 English and two French . We had a lovely evening and the food as superb. We booked on line so got a discount but that aside we found the bill was very reasonable. The staff were lovely and spoke excellent...English. Would really recommend.More

Date of visit: November 2016
Helpful?
Emi10h01, Agence/Consultant at Chez Franklin, responded to this reviewResponded 25 February 2020
Google Translation

Quel honneur ! Mille mercis 🥰

Reviewed 14 November 2016 via mobile

We booked for a party of 11 on Saturday 12th of November 2016 for my daughters 21st birthday. We received super service, great food and perfect wine. I would recommend this restaurant to anyone looking for a perfect night out in Nantes. The bill was...very reasonable and I would have no hesitation recommending and visiting them again. Thank you Chez Franklin of Nantes for a great evening..!More

Date of visit: November 2016
Helpful?
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Frequently Asked Questions about Chez Franklin

Yes, Chez Franklin is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Chez Franklin is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4