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The Old Custom House

| Penarth Marina, Penarth, Cardiff CF64 ITT, Wales
+44 29 2070 5544
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  • Excellent43%
  • Very good23%
  • Average15%
  • Poor10%
  • Terrible9%
Travellers talk about
“hake” (13 reviews)
“lemon sole” (6 reviews)
“seafood” (12 reviews)
Restaurant Hours
Seafood, British, Vegetarian Friendly, Vegan Options
| Penarth Marina, Penarth, Cardiff CF64 ITT, Wales
All Details
Write a ReviewReviews (430)
Traveller rating
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1 - 10 of 426 reviews

Reviewed 2 days ago via mobile

We have visited The Old Custom House many times and once again they did not disappoint! The food was excellent! The Christmas set Menus are great value, everyone of our group of 11 enjoyed every mouthful. The portions are a decent size with plenty of...More

Date of visit: December 2018
Thank RandLMorgan
Reviewed 2 days ago

Booked a Christmas lunch for thirteen guests several weeks ago.All guests had arrived on time and order was taken promptly. Almost an hour later the very small portioned starters were served and quickly eaten . There was then another wait of almost three quarters of...More

Date of visit: December 2018
Thank susan j
Reviewed 4 days ago via mobile

The restaurant is positioned in a great place for views over Cardiff bay. The building is also very spectacular. On arrival you must enter your car reg on the iPad so you don’t get a fine for parking. We visited with a party of 7...More

Date of visit: December 2018
Thank dani84m
Reviewed 4 days ago via mobile

Have frequented this restaurant on many occasions, with varying experiences. The food in general is superb, although Sunday lunch disappointed in both occasions due to the price and overall quality, especially in comparison with nearby offerings. The service can be very lacking for an establishment...More

Date of visit: December 2018
Thank Phil_cox
Reviewed 1 week ago via mobile

Never disappointed, service excellent and food devine. Perfect for couples or groups as fits any clientele

Date of visit: December 2018
Thank Banjalero
Reviewed 1 week ago

I was looking forward to a visit to the Custom House, however I was very disappointed. Upon arrival for a 9pm table, the host curtly told us to go and wait at the bar. There were no seats so we were just standing being ignored,...More

Date of visit: December 2018
Thank Adrian1774
Reviewed 1 week ago via mobile

The quality of food was in fairness very good. Now then service thats a whole new ball game. I heard of fast food but never fast exit. Basically whilst still eating food we were presented with the bill as they couldnt wait to get us...More

Date of visit: November 2018
Thank tonywZ8894IV
Reviewed 2 weeks ago via mobile

We love this restaurant! We often come as a family of 4 and have never had a poor meal or service - we came with 14 for a family birthday and everyone had a fantastic meal with some of us having the Sunday lunch and...More

Date of visit: November 2018
Thank RJH1992
Reviewed 3 weeks ago

A beautiful building, with a beautiful restaurant and BEAUTIFUL food! Great service. Will definitely be back for all things seafood here!

Date of visit: August 2018
Thank Rebecca P
Reviewed 4 weeks ago via mobile

The concept of choosing your food from a counter and having it cooked and served I just can’t get on with. Like a posh version of Wetherspoons. However, the display they have is really amazing with fresh meat and fish. Everything you have must be...More

Date of visit: November 2018
1  Thank Welshbelly89
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Ask a question
Questions & Answers
7 February 2018|
AnswerShow all 3 answers
Response from SouthWalesUKHeather | Reviewed this property |
I didn't notice them being publicised to be honest.
Patrick D
28 August 2017|
AnswerShow all 2 answers
Response from bradders242 | Reviewed this property |
I was an invitee so no details
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$50 - US$199
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, View, Groups, Romantic, Special Occasion Dining, Kids, Business meetings, Local cuisine
Location and Contact Information
  • Address: | Penarth Marina, Penarth, Cardiff CF64 ITT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2070 5544
  • E-mail
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