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Marmalades

18-19 Royal Arcade, City Centre, Norwich NR2 1NQ, England
+44 1603 767047
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Overview
  • Excellent51%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“cakes” (34 reviews)
“panini” (10 reviews)
“jacket potato” (12 reviews)
Closed Now
Hours
CUISINES
Cafe, British, Gluten Free Options, Vegetarian Friendly, Vegan Options
PRICE
R
RATINGS
Food
Service
Value
Atmosphere
LOCATION
18-19 Royal Arcade, City Centre, Norwich NR2 1NQ, England
All Details
Write a ReviewReviews (168)
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1 - 10 of 167 reviews

Reviewed 12 August 2018

A lovely place to sit and have an iced coffee on a hot day (and presumably a hot coffee on a cold day!) Situated in the picturesque Royal Arcade. Good service, reasonable prices. The toilet (one only) leaves a lot to be desired. Situated behind...More

2  Thank wendyanddavid536
Reviewed 31 July 2018

Called in for tea and cakes. Good selection on offer. Service friendly and considerate. A really enjoyable rest stop while exploring Norwich.

Thank Martin W
Reviewed 9 July 2018 via mobile

Always a friendly welcome here. Good choice of lunches and cakes, great quality. Staff really friendly. Lovely to sit outside on a warm day.

Thank X9042YSlisas
Marmalades-Norwich, Owner at Marmalades, responded to this reviewResponded 17 July 2018

Thank you for your lovely review. We are glad that you enjoyed our offerings and that you enjoyed sitting in the beautiful Arcade. Wayne

Reviewed 5 July 2018 via mobile

Called in for a drink and greeted with a nice smile and asked what we wanted. Freindly staff and enjoyed our refreshments.

Thank Martin M
Marmalades-Norwich, Owner at Marmalades, responded to this reviewResponded 6 July 2018

Thanks for stopping by Martin M. Glad you enjoyed the service and refreshments. Wayne

Reviewed 26 June 2018

First time in this cafe today. Nice clean cafe with a varied chose of food and drinks. There are tables and chairs outside the cafe but not in the fresh air.

Thank taloolaa
Marmalades-Norwich, Owner at Marmalades, responded to this reviewResponded 30 June 2018

Thank you for visiting us taloolaa and for your review. It's good that we do have tables outside, within the beautiful Royal Arcade. Especially now, so that customers can enjoy this spell of hot weather we are having. Wayne

Reviewed 21 June 2018 via mobile

Having Spent the day in Norwich we decided to go in here for a cup of tea this afternoon having found a lovely tea room this morning and a delightful eatery for our lunch. The tea was fine along with the scone but the service...More

2  Thank TopseyTurvey12
Marmalades-Norwich, Owner at Marmalades, responded to this reviewResponded 22 June 2018

Hello TopseyTurvey12 I would firstly like to apologise for the service you received at Marmalades recently. It saddens me when we receive a bad review, as we do strive to offer great customer service at all times. Unfortunately, this doesn't appear to have been the...More

Reviewed 10 June 2018

Nipped in for a coffee while shopping ,saw the carrot cafe ,along with all the very very nice cakes,sausage rolls etc ,had to have a slice of carrot cake shouldn't have really ,it was excellent ,certainly wasn't shy on the portion either biggest bit of...More

Thank peter w
Marmalades-Norwich, Owner at Marmalades, responded to this reviewResponded 11 June 2018

Thanks for your review. Glad you liked the carrot cake, it's one of the most popular cakes we sell. Wayne

Reviewed 24 April 2018 via mobile

Went to marmalades as they do the best cheese on toast ever. Not only is the cheese on toast five stars but the staff to. My son hit head on table quite hard, he cried and came hug me which in turn caused my coffee...More

1  Thank Victoria s
Marmalades-Norwich, Owner at Marmalades, responded to this reviewResponded 10 May 2018

Thank you for your lovely review. We always try to focus on customer service. Glad that the marshmallows seemed to relieve his pain. 😀 Wayne

Reviewed 16 March 2018

Stopped by for cake and coffee on a walk through the arcade. Quaint old style coffee shop, provided a welcome break having explored the area on foot.

Thank Escape-overseas
Reviewed 26 February 2018

I'm fussy about my coffee - strong black Americano - I'm never disappointed here. Apart from the coffee there is a good selection of scones / sausage rolls / cakes / etc, all at very reasonable prices. The décor is a little dated and certainly...More

Thank Roger P
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Ask a question
Questions & Answers
PeterNeatherway
16 August 2016|
Answer
Response from Marmalades-Norwich | Property representative |
Yes, WiFi is free. Please ask a member of staff for password details.
0
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PeterNeatherway
16 August 2016|
AnswerShow all 2 answers
Response from Marmalades-Norwich | Property representative |
Yes, WiFi is free. Please ask a member of staff for password details.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Digital Payments, Outdoor Seating, Free Wifi
Good for
Kids, Child-friendly
Open Hours
Sunday
10:30 - 16:00
Monday
08:30 - 17:00
Tuesday
08:30 - 17:00
Wednesday
08:30 - 17:00
Thursday
08:30 - 17:00
Friday
08:30 - 17:00
Saturday
08:30 - 17:30
Location and Contact Information
  • Address: 18-19 Royal Arcade, City Centre, Norwich NR2 1NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 767047
  • E-mail
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