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2
Thu, 06/20
20:00

Ratings and reviews

#590 of 15,175 Restaurants in London
Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
R 576 - R 1 612
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
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Reviews (1 422)
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1 266 results
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LanguageEnglish
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Traveller rating
892
247
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30
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All reviews taquitos sushi dessert platter crispy duck short ribs steak rice park plaza amazing food our waiter set menu special occasion presentation thames pan
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Reviewed 14 April 2024 via mobile

Our evening exceeded our expectations. We left feeling thoroughly satisfied and grateful for the warm hospitality extended to us by Victoria and the entire Chino Latino team. If you're looking for the perfect spot for a night out in London, look no further than Chino...Latino. Highly recommended! Thank you, Victoria, for making my birthday celebration one to remember. Sofia & Family 🎉💃🏾🥳🥘🍾🥂More

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 18 April 2024

Thank you for your review, Sofia. We are very thrilled to hear you were satisfied with our food and exceptional service by our staff. The team will be extremely happy to read your feedback. It's been a pleasure having you at our restaurant and we...More

Reviewed 5 March 2024

Having been to this place before, we decided to check and see if it's as nice as we remembered it and it did not dissapoint! We stayed overnight, so we had lunch, dinner and breakfast the next day. For lunch we chose the steak sandwich...and it was the juiciest, tastieast one we've ever had. We also had our children with us who enjoyed some dishes from the kids menu. Erica was so lovely and understanding and made the whole experience so relaxing by engaging with our little ones. We had a fabulous desert - which was a treat for my birthday! 😊 Later that day, we had dinner and MJ was on hand to make this a very lovely experience as well. He took our order in a timely manner, recomended some delicous dishes and ensured we were being looked after. It was a busy evening, but a lovely atmosfere with live music. I trully recomend this place for a great day out with family or friends. Dishes are unique and delicous and presented in a fabulous way. Breakfast the next day was even better than expected. A great selection of hot and cold food, with something for everyone - includding fussy kids. The time we chose for breakfast was a busy one, but we didn't feel at dissadvantage. Food was always topped up and fresh and the restaurant staff along with management were on hand for any queries. A great experience overall.More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2024

Attentive staff from the minute you walked through the door. The range of choices of food was excellent and the dishes were pleasant to the eye and tasted every bit as good. Despite being busy the service was prompt.More

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 6 March 2024

Dear Samantha, thank you for sharing your review. We are so glad to hear you had a great dining experience and that you liked the food and service. Thank you for sharing your experience and we are looking forward to welcoming you back soon. Kind...More

Reviewed 3 March 2024

I had a great experience at Chino Latino. The fusion of Asian and Latin cuisine creates a unique and flavorful dining experience that truly stands out. The ambiance is vibrant and modern, adding to the overall dining experience. The service is top-notch, and the dishes...are expertly crafted and delicious. I highly recommend trying their signature dishes for a memorable culinary adventure. Thank you to Ewelina and Park Plaza teamMore

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 February 2024 via mobile

Had a table booked for 9 pm and when we got there the place was in chaos… we sat at the bar and waited for our table which was great. We were forgotten about and my partner went around 10pm to the maitre de… we...got seated. Was quite late by time the food arrived…food was good. But service was chaos . Manager(lady in the red dress) hasn’t a clue what she is doingMore

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 27 February 2024

Hello 330fionac, thank you for sharing your feedback with us. We are truly saddened to hear the service was disappointing for you and your partner during your visit. Delivering outstanding service is a top priority to us, so we are sorry that this was not...More

Reviewed 24 February 2024

This is a lovely bar, with great food and a lovely ambience, but the real highlight is the team working here - a real friendly greeting from the manager and Kennis and her colleagues on the bar are the most charming people you could meet....Traveling solo this is very much appreciated. Recommended.More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024 via mobile

I’m a not big fan of leaving reviews, but I will remember this restaurant for a long time. Advian made my day and lunch unforgettable, amazing service, amazing food (I recommend steak on the rocks), desserts are worthy of the attention of gourmets, also the...view from the windows is amazing, especially when it gets dark, we were very pleased, thank you for amazing atmosphereMore

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 12 February 2024

Dear Victor, thank you for your feedback. We are delighted to learn you had a great experience with us. It was a pleasure hosting you. and we look forward to seeing you again. Kind regards, Senami

Reviewed 1 February 2024 via mobile

We arrived for dinner with colleagues, and the atmosphere is unusually quiet with no music. There's no hostess, and we waited at least 5 minutes to be acknowledged. While the staff is pleasant, the food is only okay, and the sushi options are limited to...what's on the menu.More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 2 February 2024

Thank you for taking the time to share your experience. On behalf of our entire team, we are sorry that you weren’t wowed by your experience in our restaurant. I hope we will have the opportunity to welcome you back and exceed your expectations. Kind...More

Reviewed 26 December 2023

Wow, that was a very disappointing experience (23/12/2023), haven't been so disappointed in a restaurant in YEARS!. First, when you enter the hotel you get hit with their EXTRA STRONG parfum in the air, wow someone went crazy on the streinght and was so uncomfortable...fortable just breathing, like when you go toa small toilet and spray for 5min a room deodoriser, you could taste it!. We had the coldest welcome from the hostess at the entrance of Chino Latino. We arrived at 12:45 pm for our 1 pm lunch booking. We were told with a 'I couldn't care less attitude,' while she finger-tapped on her computer screen to show us the time, that it's too early, and the restaurant is not open yet. What restaurant is not open at 12:45?!?! But then asked if we could sit at the bar and wait and have a drink. We were told yes, and that was it—no escorting, nothing. Arrived at the bar, and it was quiet just another 4 people with drinks already and we were ignored by the barwomen for 15 minutes while she was on her mobile phone. We had to call a few times for her attention. The cocktails were good, though. Then we were taken to our table, and the gentleman waiter didn't introduce himself or properly say hi. He couldn't care less for us; he was cold and nonchalant. His station was next to our table, but we had to scream for his attention as he was away with the fairies staring at the ceiling the all time. Attention should be on guests even more when the restaurant only had three tables. Then we went to the buffet, where names, labels, and allergens were missing (one of our guests is vegetarian and the other has allergies). So we had to ask twice for what it was, and the waitress had no idea. Then we had to wait more to get the signs out. She was apologetic, but come on, if you do a buffet, labelling is the minimum, and also, the team should know what they are serving. Worst part, was when we got to the dessert station, all of them were still hard frozen and the staff had to get them out and replace them with unfrosted one, so not even made on site. The restaurant had an amazing view of Big Ben, and that was it. The restaurant is soulless, and lacks personality and warmth. Feels like an airport lounge! What a shame Park Plaza Riverbank and Chino Latino used to have high standards back in the days when it was on the ground floor. What happened?! Also, don't you train or manage your staff? Put one star as the food was okay, one star for the view. With the price of the brunch and the drinks (cocktails are overpriced; this is not the Savoy), we ended up spending so much money for a very low-quality lunch/service. Would not recommend to anyone to go until they start caring for their offering and guests. If you don't, then don't do a brunch and close that restaurant and keep it for breakfast service only. They have ruined our Christmas get-together lunch :(More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 2 January 2024

Dear Cédric T, thank you for your review. We are truly sorry to learn your dining experience fell short of occasion and that you were left disappointed. We are working diligently to deliver the most excellent experiences at all times, and we are saddened that...More

Reviewed 18 December 2023

I visited Chino Latino yesterday and would like to share my pleasant experience. It is important to say that the food and cocktails we ordered were delicious . The staff at the restaurant also met us very hospitably. I would especially like to highlight the...waiter Eidin, who served us. Really professional in his field, was able to answer all my questions, because I am quite picky about food. He cheered us up with his sense of humor and put us in a great mood. Thanks to him, I will definitely come back again! I recommend the restaurant to everyone!More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 19 December 2023

Dear Kiril, thank you for your review. We are glad to learn that you loved your stay with us and thank you for your lovely comments toward our staff members. We will share your feedback with Eidin, for sure it will make his day. We...More

Reviewed 10 December 2023

The best part was our service . Everyone was super friendly , ambiance was excellent. Three cheers to our waiter BHART . Very attentive , suggested some great veg dishes . over all very classy place and food was good . Only complain is portion...sizes were bit small .More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 December 2023

Having returned 820pm from winter wonderland it was handy to have a table for 830 Used them before greeted warmly by lady in red,nice views over Thames Excellent three piece band playing. Soft crab duck pancakes as starters.large portions.....Nice glass of wine Mains short beef...rib , veg curry,both nice.i don't like the canvas chips but that's me....nice birthday platter for my wife....friendly atmosphere. It just feels.....it could be so much better in its design or layout.feels abit hotel bar rather than stand alone restaurant. Still very enjoyable and fairly priced for London.....recommended if staying at hotelMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2023

Went with my visiting friends for lunch. I must say that it was an awesome experience as always. The staff was great and helpful and the food was amazing as always. Looking forward to my next visit.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 5 December 2023

Thank you for your amazing feedback, Lannique C, We are glad to see you again enjoying, once more, your lunch with us. We hope that we can provide you with another awesome experience on your next visit with us. We cannot wait to welcome you...More

Reviewed 2 December 2023 via mobile

Stayed in the hotel for 3 nights and went in the bar on our 2nd night. The first member of staff to serve us was very friendly and efficient. Before we’d finished our drinks, another member of staff came over with the card machine without...even asking us if we wanted another drink. We found him unfriendly and rude with his manner. He brought the drinks and put the card machine on the table without even speaking. We are very disappointed with how we were treated and didn’t return on our 3rd night due to it. We love the hotel but wouldn’t return to the bar.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 4 December 2023

Dear Diane, thank you for your review. We are saddened to learn that your dining experience did not live up to your expectations. Please accept our apologies if you found our staff any less than warm and welcoming, as this is not up to our...More

Reviewed 29 November 2023

This restaurant and the hotel team is so unprofessional and heedless. They never answer the phone, once it is connected then they will cut you off, after long pause and couldn't be bothered to explain or anything. They are so conceited and careless as they...are busy with tourists and other business. No proper profession service nor courtesy. People should not bring business to this kind of place even though it is convenient. So bad, frustrating I am so disappointed and annoyed.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerService PPHE, Owner at Chino Latino, responded to this reviewResponded 1 December 2023

Thank you for sharing your experience with us, DayTrip45718959362, We are happy to learn that you found our restaurant in a convenient location. Nonetheless, we sincerely apologise for the service received during your visit with us, this is not the impression we want to make...More

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Questions & Answers
Ask a question
malfre26
16 May 2018|
AnswerShow all 3 answers
Response from tominaomi | Reviewed this property |
I am unsure apologies, I went for a very late night meal.
0
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David P
10 July 2017|
AnswerShow all 6 answers
Response from Bruno122468 | Property representative |
Hi, yes the bar menu is available from 12 till 10:30 on Monday -Friday and 12 till 10:00 on Saturday and Sunday. regards,
1
Vote
ChemicalmanMPS
18 October 2016|
AnswerShow all 2 answers
Response from Jilly G | Reviewed this property |
From memory they certainly have vegetable tempura. If the current menu is not on line, why not contact them for an accurate answer?
1
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Chino Latino, London - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Chino Latino

Chino Latino is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5