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Ratings and reviews

#1 328 of 2 581 European in London
#4 075 of 17 319 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$27 - US$61
CUISINES
European, British
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (100)
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Traveller rating
49
34
7
6
2
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Time of year
LanguageEnglish
Traveller rating
49
34
7
6
2
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Reviewed 26 February 2020

Have met clients here as it is so conveniently located and with outside seating. The positives are that the staff are universally lovely and cant do enough for you. From the doorman to the serving staff they are all great but the food & beverage...is not up to the standards that this location deserves. A couple of pots of tea are a tenner, which is absolutely fine but not if they are tea bags. I would expect nothing less than loose leaf tea. We have eaten on the terrace and the less said about that the better. Hopefully senior management will read this and take note.More

Date of visit: February 2020
Helpful?1  
Reviewed 25 February 2020

Thanks to Ionut Astrid and Anouar for providing amazing customer service and making our meal a lovely occasion. Will recommend 100 percent

Date of visit: February 2020
Helpful?
Reviewed 27 January 2020

We were staying at the Hotel, so decided to eat in the small restaurant. Staff were very helpful. The mushroom risotto was excellent, my partner had the chicken quesadilla which were very tasty. The menu was not extensive but still worth the money’s

Date of visit: January 2020
Helpful?2  
Reviewed 2 June 2019

4 of us were on the Groupon voucher plus 2 other guests. Everyone was very happy with their food (and the very delicious bread which we ate far too much of!) The service was great and they were very accommodating, very enjoyable evening thank you!

Date of visit: June 2019
Helpful?1  
Reviewed 13 April 2019 via mobile

My wife and I had dinner here using a Groupon voucher (£49 for three courses each and a glass of either Prosecco or Aperol Spritz). It was a set menu but still plenty to choose from. Some higher-end dishes attracted a surcharge but this wasn’t...excessive. The restaurant itself is pleasant enough. Standard hotel restaurant decor. The staff were extremely welcoming and provided excellent service. The food wasn’t much to write home about though sadly. Lovely hot bread was served with our Prosecco (which was in a beautiful glass it must be said). Starters were the best course. I had salt and pepper squid with a chilli jam which was very good and my wife had cauliflower and keens cheddar soup which was served with a big cheesy croutons which she loved. I opted to pay a surcharge for the rib eye steak for main course which I asked for rare. Now I expect rare to be hot and seared on the outside whilst still bloody in the middle. What I got was a just about lukewarm grey piece of meat which, the fat of which had not been rendered so was still like jelly. Inside the meat was dry and on the blue side of rare. It wasn’t particularly tasty (I don’t think it has been seasoned before cooking) and certainly wasn’t bloody. I regularly cook steak at home and sear and seal it on a hot griddle pan so that it has a nice char but it is still juicy inside. It’s easily done. For pudding I had the lemon tart with clotted cream which was average. My wife had date pudding (essentially sticky toffee pudding) which was dry but sitting on a pool of sickeningly sweet sauce. Again, average. It was an enjoyable experience in general for the money paid but not somewhere I’d return to in a hurry or pay full price for.More

Date of visit: April 2019
Helpful?
JumeirahLowndes, Manager at Lowndes Bar & Kitchen, responded to this reviewResponded 22 May 2019

Dear mattt375, Thank your for taking time to share this extensive feedback. Overall I am very happy to see your had an enjoyable time. We have taken all constructive comments in consideration and hopefully we welcome you back in the future. Kindest Regards Robert

Reviewed 11 April 2019

Disappointing that this restaurant is not in the main hotel building . Although the restaurant was small and more like a cafe, the service was good so was the food. We have had better and far worse. For the cost of the voucher the food...was well worth it.We enjoyed the food and drinks. Two complaints . 1 Not in the main hotel. 2 15% service charge? Would retern but not soon.More

Date of visit: March 2019
Helpful?
JumeirahLowndes, Manager at Lowndes Bar & Kitchen, responded to this reviewResponded 22 May 2019

Dear gerallte2014, Thank you for your kind feedback and also shared expectations that affected your experience. I and delighted to read you enjoyed your time with us. Looking forward to welcoming you back. Best Regards Robert

Reviewed 28 March 2019

Had a coupon which was about to expire so came for lunch. Found the staff friendly and helpful, one of which walked us around the corner form the hotel to the bar/restaurant. We chose our three courses and enjoyed every one of them, Also treated...ourselves to an extra glass of Prosecco as it was so nice. It's quite a small dining area and bar but we could choose where we sat as it wasn't too busy. Was rather surprised with the 15% service charge which I thought a tad excessive as it's usually 12 and a half and that's at Michelin * restaurants. Still we enjoyed our meal and the service was good so it was worth it.More

Date of visit: March 2019
Helpful?
JumeirahLowndes, Manager at Lowndes Bar & Kitchen, responded to this reviewResponded 22 May 2019

Dear Tina A, Thank you for your great review. I am delighted you enjoyed your experience and for recognising a good value we offer. Hopefully we welcome you back soon. Kindest Regards Robert

Reviewed 18 March 2019

This place is so non discript, I went for Sunday lunch with a friend who got a Groupon offer, they were sold on the food images, trust you me they are nothing like it. There as 4 tables and 6 staff and its was like...sitting the middle of an episode of Faulty Towers the staff havent got a clue. The food is just average, so a cobb salald starter is the size of a main course and the dressing is mayo!!!, the chili squid comes with store bought dipping sauce. The steak and nice and it came with chips and a sauce, but the lamb was just dry and a watery sauce its was just all bland. We had lemon tart for dessert which was more pastry then filling, but was lovely and sharp. The staff just stand around and one of the waiters looked like he had never worked in a hotel in his life only at the end of our meal did they ask us if we wanted the bottle of water we ordered and assked for 3 times. Just a watch out, if you did use a Groupon voucher, outside to a burger and some baisc food they add surcharges then they add 15% service change of what the orignnal bill would be before the Groupon discount so the meal cost the same..so we did feel a liittle conned, but at the end of the day its just somewhere we wont visit again.More

Date of visit: March 2019
Helpful?
JumeirahLowndes, Manager at Lowndes Bar & Kitchen, responded to this reviewResponded 22 May 2019

Dear sw1lad, Thank you for your feedback on your experience at LBK. Very unfortunate that you didn’t receive the service we strive to provide to all our guests. I immensely regret you felt that way when leaving the restaurant. We have very clearly advertised the...More

Reviewed 17 March 2019 via mobile

We had dinner here and left without any real emotion. The atmosphere was okay, service okay and the food okay. So nothing outstanding in any way. We had the squid and salmon to start, followed by the steak and sea bass and then finished with...the cheesecake and ice cream. I was a bit disappointed that they didn’t have any gluten free desserts aside from ice cream. Overall the experience was average.More

Date of visit: March 2019
Helpful?
JumeirahLowndes, Manager at Lowndes Bar & Kitchen, responded to this reviewResponded 22 May 2019

Dear foodie_wanderlust, Thank you for your review. I am sorry to see we missed the opportunity to impress with our menu offer and introduce the extended options on gluten free dishes from our hotel menu. We tend to accommodate all sorts of allergies with more...More

Reviewed 16 March 2019

Part of Jumeirah hotel with a heated outside terrace. It was dead quiet when we visited on a Friday evening but did fill up as the evening went on, giving the place a reasonable atmosphere. The service was efficient and friendly (they added 15% to...the bill at the end). As for the food, the starters were quite basic – e.g. salt & pepper squid – and didn’t really do anything for us. The mains were equally basic and bland, especially the ginger prawns which lacked any real flavour. Deserts however were much better, in particular the chocolate fondant. Not high on our list of places to re-visit.More

Date of visit: March 2019
Helpful?
JumeirahLowndes, Manager at Lowndes Bar & Kitchen, responded to this reviewResponded 22 May 2019

Dear Zigett, Thank you for taking time to share your feedback. Although, I regret to read that our savoury dishes didn’t not exceed your expectations, I am delighted to see you enjoyed our desserts. Staff most certainly are efficient and friendly. We would be delighted...More

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Frequently Asked Questions about Lowndes Bar & Kitchen

Lowndes Bar & Kitchen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4