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Knoops

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COVID-19 Update: This restaurant is only available for takeaway or delivery at this time.

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PRICE RANGE
US$3 - US$8
CUISINES
Cafe
Meals
Drinks
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Reviews (708)
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702 results
Traveller rating
630
62
8
2
0
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LanguageEnglish
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Traveller rating
630
62
8
2
0
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All reviews chocolate milkshake homemade marshmallows chilli white chocolate sea salt hot chocolate i have ever had love chocolate hot chocolates are visit rye take away milkshakes cocoa percentage strengths bowl jens chocolatey
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Reviewed 1 week ago

Joined a small queue to purchase the offering of the day: a chocolate and ginger iced shake...it was delicious. Once inside there was a dazzling but bewildering array of different chocolate offerings. An explanatory leaflet, or similar, would have helped to understand all the options...and may have encouraged us to purchase some products to take home.More

Date of visit: July 2021
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Reviewed 3 weeks ago via mobile

Wow, very delicious milkshakes, a great treat for kids and adults! Very busy but queue managed well and staff were nice.

Date of visit: June 2021
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Reviewed 28 June 2021

Excellent customer service, great quality chocolate, and worth the wait if there queue Apparently there is 1 location in London as well so will definitely be visiting more often

Date of visit: June 2021
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Anna C, Marketing at Knoops, responded to this reviewResponded 4 weeks ago

Thanks so much - delighted you enjoyed it. There are now three London locations: Chelsea, Kensington and Clapham Junction, and Richmond opens in September 2021.

Reviewed 10 June 2021

Possibly the best chocolate milkshake I have ever had! The service was friendly and quick. There is often a queue outside Knoops but it is definitely worth the wait. I need to visit in the colder months so I can try a hot chocolate as...well.More

Date of visit: June 2021
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Reviewed 14 April 2021 via mobile

The lady who served us was very friendly. She asked some questions about preferences, allergies and managed to create a drink of the dream for all of us. All 3 drinks were absolutely different but special for each of us. Love it! Worth to traveling...from London to Rye again!More

Date of visit: April 2021
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Reviewed 15 December 2020

Had a delicious dark hot chocolate and milkshake during the summer. Both delicious, dark and sweet! I could have kept drinking more and more. I have subsequently bought a Knoopifier and the chocolate buttons and now have one daily at home.

Date of visit: July 2020
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Reviewed 6 December 2020 via mobile

Best hot chocolate, lots of choice available! Very premium product. Friendly, young staff who managed the covid measures (two in shop only) well. Definitely worth a visit when in Rye.

Date of visit: December 2020
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Reviewed 3 December 2020

Ah the delicious hot chocolate in so many variations! If the service matched the product it would be five stars and rated delightful. But each visit is met by a scowl; perhaps a smile isn't the done thing for this brand. This visit was particularly...grim as our order was messed up. On the rainiest day in November, cold milkshakes were served instead of the hot milk chocolate requested. Despite our polite attempts to point out the lady's error, there was no apology, refund or offer to change. And so, a £20 bill later, you may have witnessed four people sadly sipping freezing milkshakes on a cold, wet day on a bench in the High Street Not nice memories. Inside is stark, white and desperately needs warmth in both decor and attitude. But the drinks are nice.More

Date of visit: December 2020
Helpful?1  
Reviewed 4 November 2020

OK. The sun is dipping or dipped and in the UK, yes even the East Sussex coast gets a wee bit nippy. The best, and I mean the BEST hot chocolate you can have is here. First thing. A great choice. Next no bad choices....Great little place. Left with arms full of ' take home flakes and yummy full of yummy hot choccyMore

Date of visit: October 2020
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Reviewed 23 October 2020

We were in Rye for a staycation and a colleague had recommende Knoops to us so we wanted to give it a try. Firstly it is located in such a beautiful part of Rye, secondly it is a lovely looking quaint little shop and thirdly...the young man who served us was polite, patient (whilst we made our minds up!) and very knowledgeable about the drinks that were being served. We ordered 3 hot chocolates, all of varying percentages of cocoa and I can happily say all three were delicious! As were the homemade marshmallows! If you find yourself in Rye, or even passing through, be sure to give this place a visit!More

Date of visit: October 2020
Helpful?1  
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Questions & Answers
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mickiramondt
31 August 2017|
Answer
Response from KnoopsinRye | Property representative |
Hello. We always stock almond, soy and lacto-free milk.
0
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Debbie M
17 March 2016|
Answer
Response from KnoopsinRye | Property representative |
Hello Debbie. Yes we do.
1
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Frequently Asked Questions about Knoops

Yes, Knoops offers takeaway services.

Yes, Knoops offers delivery services.

Knoops is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 4.5