Casa Bella Grand West

Casa Bella Grand West

Someone from this business manages this listing.
Learn More
+27 21 534 0924+ Add website
Hours
Sun
12:00 - 23:00
Mon
12:00 - 23:00
Tue
12:00 - 23:00
Wed
12:00 - 23:00
Thu
12:00 - 23:00
Fri
12:00 - 0:00
Sat
12:00 - 0:00
Improve this listing
Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
3.9 of 5 bubbles
Service
3.8 of 5 bubbles
Value
3.7 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
R 34.00 – R 50.00
CUISINES
Italian, Pizza, European, Grill
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Does this restaurant serve Romana food?
About
Casa Bella Grandwest in Cape Town is an authentic Italian inspired restaurant that serves the best Woodfired Pizza, Pasta and Steaks with fresh homemade ingredients.
PRICE RANGE
R 34.00 – R 50.00
CUISINES
Italian, Pizza, European, Grill
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
FEATURES
Reservations, Seating, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Top 3 reasons to eat here
Sponsored by: Casa Bella Grand West
1. Freshly Made Pasta!
"Italian flavours that reminds one of Italy. "
4.0 of 5 bubblesDebbie J
2. Woodfire Pizza!
"The pizza was crispy and the topping were delicious."
4.0 of 5 bubbles504vanessam
3. Italian Grills!
"My Italian style steak was the just superb! "
5.0 of 5 bubblesSacha P
3.5
3.5 of 5 bubbles103 reviews
Excellent
42
Very good
25
Average
15
Poor
8
Terrible
13
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

PierrevdW5
Mbombela21 contributions
4.0 of 5 bubbles
Apr 2021 family
Had a lovely dinner with my family as Casa Bella tonight. Pizza was phenomenal. Service was friendly and helpful. Only critique I can gove is that the lighting is too bright in the restaurant. Dim the lights a bit and play some nice italian tunes or jazz and you have a perfect little italian restaurant
Written 24 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Hi Pierrevdw5, Thanks so much for sending us your feedback. We're happy to know that you enjoyed both the delicious pizza and our friendly service. If you would like to discuss your review further with us, kindly follow the link https://cb1.goreview.co.za/goreview-crm?revid=PiHPhr and that a member of our team can be in touch. We look forward to welcoming you on your next visit. Ciao, Casa Bella
Written 26 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lyndon V
Cape Town12 contributions
3.0 of 5 bubbles
May 2022 couples
We have frequented the restaurant on more than one occasion and this is the first time our welcome at the door was severely lacking. Not only were we not greeted or acknowledged we were the first to initiate communication and lead ourselves to our table. The hostess insisted we occupy a 2 seater table even though there was more than 12 tables vacant. She lacks maturity for this role at the establishment. The rest of the service was good and made up for the initial sad start to our evening.
Written 27 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Hello Lyndonv701, Thanks so much for reviewing Casa Bella GrandWest. We are sorry to read about the bad service you received while dining with us. This is not the norm. Should you want to discuss any concerns further, please do not hesitate to follow the link https://cb1.goreview.co.za/goreview-crm?revid=M4bst2, so we can get in contact. We hope to hear from you soon. Warm regards, Casa Bella
Written 7 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris H
Hermanus417 contributions
3.0 of 5 bubbles
Aug 2023 friends
A casual Italian spot within the Grand West casino complex. Serves a pretty good pizza and the service is good if a bit impersonal due to high table turnover. Fine for a casual meal
Written 24 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracey Wainstein
Dear Chris H, Thank you for taking the time to share your feedback about your experience at Casa Bella GrandWest. We are glad you enjoyed our wood-fired pizza and good service. We hope to welcome you back soon. Best regards, Casa Bella
Written 26 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CLC
1 contribution
1.0 of 5 bubbles
Mar 2020 none
I had recently purchased the 3 course gourmet deal on wiki deals to spoil my parents for their anniversary. We are not a family to eat out often and really thought this would be a good special experience for just the two them. From the time my mom called to make a reservation, to arriving...their experience was not close to great. They had a 7:30 pm reservation, was only seated around 8 pm, due to incorrect advise given regarding the printing of the voucher by a staff member when making the reservation. Once seated, waited almost 30 mins for their order to be taken and to top that had to ask what their choices were as its clearly not on the voucher. Finally their meal arrived around 9 pm, and was told by their waiter "he is under pressure" when apologizing. This restaurant clearly requires a manager that will ensure all staff is educated regarding all processes esp regarding voucher bookings, and ensure sufficient staff is scheduled per shift in order for customers to have a pleasant dining experience. The only good (not great) thing was the food, sadly we will not go back or recommend, as its one thing to have good food and another to have bad service with it.
Written 11 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Dear Clchap8, Thank you for taking the time to review our Casa Bella GrandWest. We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on. Please, could you kindly take a moment to send a copy of your review and contact details to grandwest@CasaBellaDining.com so that we may get in touch with you directly to address your concerns. Sincerely, Casa Bella
Written 18 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tester
1 contribution
1.0 of 5 bubbles
Feb 2020 couples
We decided to have dinner at Casa Bella. Ordered the parmesan crusted chicken breast and a Sardinia pizza. Parmesan crusted means coated with bread crumbs and finely grated PARMESAN, then pan fried and NOT just coated in bread crumbs then sprinkled with grated parmesan. The chicken is worded as crispy on the outside and juicy inside. Neither was presented. Chicken was extremely dry. Not even the sauce could rescue it. The pulled pork on the pizza was also not fresh. When approached by the waiter who asked if all was OK, we said no and the meal was not enjoyable. He apologized and walked away. Being in the industry I would assume that when a waiter cannot handle the situation, a manager would step in to do that. Clearly training is an issue here as we are still waiting for a manager. So sad that the meal did not live up to any expectations even though I didn't have any.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Dear Mvg09, Thank you for taking the time to send us your feedback. We are disappointed to hear about the quality of food you received and would like an opportunity to contact you and address your concerns with management. Could you kindly send us a copy of this review, along with your contact details to grandwest@CasaBellaDining.com so we can contact you to discuss your latest experience. Kind regards, Casa Bella
Written 17 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael B
Cape Town12 contributions
2.0 of 5 bubbles
Feb 2020 none
The staff were all friendly, but the dish I wanted was not available. The reason provided was that there were many guests yesterday, so the one ingredient was finished. So my question is: Was what you ordered and ate freshly made that day? It seems to be no. Like the lam pizza, which I wanted to have, the meat is cooked the previous day or even the day before, to be ready for yesterday? I saw lots of pasta being made, probably to be sold tomorrow as freshly made yesterday? If a restaurant don’t inform me as to what is not available when I get there and I am told later that this or that is finished, then I don’t order anything else. Let them lose money because of bad planning.
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AudreyR
2 contributions
2.0 of 5 bubbles
May 2021 none
Saturday past we visited Casa Bella. We had a group booking there however this was not my families 1st time at the restaurant. Unfortunately our experience on the day was not excellent. The service was extremely slow and very bad. My husband's order was never put in even thought our tables order was taken with our 2 children and I. When our main meals came my husband's main meal was not with and we where advised it will take a further 20 min for his main meal to be finished. This infuriated my husband and he left the restaurant(we where already their over a hour) which put a damper on our whole meal. Upon his return we asked to speak to the manager who brought his main meal however my husband decided not to eat at the restaurant. The other problem we had was on your dessert menu they did not have the tiramisu. We asked for the bill paid our meal/ drinks and left the restaurant. The manager apologized and made excuses because of a special and how busy the restaurant is however that is not our problem as an customer.
Written 30 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Dear Audroliner, Thank you for taking the time to send us your feedback. We are extremely disappointed to hear about your dining experience. We would like an opportunity to contact you and address your concerns with management. Could you kindly follow the link https://cb1.goreview.co.za/goreview-crm?revid=sJIATQ, so that we may make contact? Hopefully, we can turn this around. Best regards, Casa Bella
Written 9 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Junior Mukiza
1 contribution
2.0 of 5 bubbles
Apr 2021 family
Services was really poor. Received our drinks after 45 mins of ordering them and our food came almost an hour after ordering alwell. When we received our drinks my dad's coffee was cold ansy steak was cold as well. Would recommend me this place really
Written 27 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Dear Juniorxmukiza, We are sorry to see that your experience at Casa Bella was not up to standard. That certainly doesn't sound like the level of service and food quality we pride ourselves on. We would like an opportunity to contact you and address your concerns with management. Could you kindly follow the link https://cb1.goreview.co.za/goreview-crm?revid=IrSPXS, so that we may make contact? We hope to hear from you soon. Many thanks, Casa Bella
Written 28 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kayla Peterson
Cape Town Central1 contribution
5.0 of 5 bubbles
Feb 2021 business
Last night we had dinner at casabella grand west. What an unforgettable experience. The service was out of this world. Our waitress Madina was very professional and friendly from the moment she welcomed us till we left,very knowledgeable about the menu and super attentive to details.The food was very delicious. I definitely recommend this place.
Written 26 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Good day, Kp_Cosng, Thank you for taking the time to review and recommend Casa Bella GrandWest. We're delighted that you enjoyed Madina's service so much and that the food as delicious. We hope you have many more wonderful experiences with us. Ciao, Casa Bella
Written 2 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mia O’Reilly
Parklands17 contributions
5.0 of 5 bubbles
Nov 2020 none
This 5-star rating is purely based on the divine food myself and my partner had this weekend! We went for the 3 course Wikideal and it was absolutely outstanding. I had the Filleto Pizza where the fillet steak was as soft as butter! The meal that stood out the most was my partner's Spatchcock Chicken!!! This was the best chicken we have ever eaten! The peri-peri sauce had the perfect heat and a beautiful hint of lemon. The chicken was a full chicken and was moist and juicy! We ate tempted to go back this weekend purely for that chicken! Dessert was just as lovely with the Lemoncello Cheescake taking the "cake" which was creamy, tangy and not too sweet! We will definitely be returning soon and this will be our new favorite spot. Thanks to Jason who welcomed us with open arms and educated us about each course! What a lovely establishment
Written 11 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Good day, Mia_Cpt, Thank you for your magnifico review of Casa Bella GrandWest. Fantastic! We're delighted to hear that our Spatchcock chicken and the Filleto Pizza impressed you so much. We're also pleased that Jason's service made your experience that much more enjoyable. We hope you have many more amazing experiences with us. Ciao, Casa Bella
Written 18 November 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

C Stewart
1 contribution
2.0 of 5 bubbles
May 2021 family
Wow it was my first time eating there. A celebration, we had a group booking. We arrived even before our set time. Food order was placed, the service was very slow, unorganised. We received our food late, we were in a rush to finish desert as the next company was standing in the venue for there timeslot. My daughter did not receive her desert as ordered. My food was medium to well done but came raw. This was really a disappoinment
Written 20 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Dear Cstewart2021, Thank you for taking the time to send us your feedback. We are very sorry to hear that you had an unpleasant experience regarding the service at Casa Bella GrandWest. We would truly appreciate the opportunity to discuss your experience in more detail. Kindly provide us with your contact details and feedback by following this link https://cb1.goreview.co.za/goreview-crm?revid=k3nzTx and we'll be in touch. We hope to hear from you, soon. Many thanks, Casa Bella
Written 22 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tessa D
1 contribution
5.0 of 5 bubbles
May 2021 family
We visited casa Bella grandwest on mothers day and we had one amazing time. The manager Nathaniel was a superb host and the food was outstanding. The lamb shank fell off the bone with tenderness and u could sink your teeth into the steak. The place was spotless. I'll definitely be visiting there very soon again.
Written 11 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Good day, Fellowtraveler782511, Thank you for reviewing Casa Bella. We are delighted to know that you received such memorable service from Nathaniel and that your meal was excellent. We hope you have many more wonderful experiences with us. Ciao, Casa Bella
Written 13 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

theroncee
80 contributions
5.0 of 5 bubbles
Jun 2021 none
I loved the Pollo Pasta dish - served with chicken and mushrooms in a white sauce. It was delicious covered with some of the side condiments served (garlic / green chili's and parmesan cheese). Will definitely visit again!
Written 18 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Hello Theroncee, Thank you so much for reviewing our restaurant! Glad to hear that the pasta was delicious. We hope you have many more amazing experiences with us. Ciao, Casa Bella
Written 21 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jambase
2 contributions
1.0 of 5 bubbles
Dec 2020 none
The service at your restaurant was horrible yesterday. Justine (Manager on Duty) was disgusting. We reserved a table for 10 people, when we got there the table was not prepared. Later he told us we should have printed our wikideals vouchers. We advised that we can email them to him or his senior managers because there are no printers around. After struggling for 2 hours looking for a place to print his senior offered that we should sent the voucher to him as we requested but he said he could not. One of the waitress told us that he could but he did not want to do it for us.
Written 6 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining
Dear Jambie33, Thank you for taking the time to review Casa Bella GrandWest. We are extremely disappointed to hear about your dining experience. We would like an opportunity to contact you and address your concerns with management. Could you kindly follow the link https://cb1.goreview.co.za/goreview-crm?revid=3s3DLw, so that we may make contact. We hope to hear from you, soon. Kind regards, Casa Bella
Written 8 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wanderer29807836830
1 contribution
5.0 of 5 bubbles
Feb 2024 friends
Loshni (manager) was so courteous that she offered me a birthday dessert on the house! The service from our waiter Gavin was exceptional. The food was so so delicious. Definitely would go back there, especially with another group of friends for the ambiance upstairs!
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracey Wainstein
Good day Wanderer29807836830, Thank you for your wonderful review! 🤩 We're thrilled to hear that Loshni and Gavin provided you with exceptional service and that you enjoyed the delicious food. We look forward to welcoming you back soon. Ciao, Casa Bella
Written 8 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-15 of 100
Best moderately priced restaurants
See all
Ashley's Family Restaurant
RR - RRR · Steakhouse, Pizza
Tomahawk Spur Steak Ranch
RR - RRR · Steakhouse, Fast food, Barbecue
Silver Dollar Spur Steak Ranch
RR - RRR · Steakhouse, Fast food, Barbecue
RocoMamas N1 City
RR - RRR · Bar, Barbecue, Grill, Pub
The Hussar Grill GrandWest
RR - RRR · Steakhouse, Grill
John Dory's N1 City
RR - RRR · Seafood, Sushi, Grill
Mugg & Bean
RR - RRR · Cafe
Panarottis N1 City
RR - RRR · Italian, Pizza
Cafe Fino
RR - RRR
Nando's
RR - RRR · European, Portuguese
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

Casa Bella Grand West, Goodwood - Menu, Prices & Restaurant Reviews - Tripadvisor

Things to DoFlightsHoliday HomesTravel StoriesCruisesCar Hire