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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
R 34 - R 50
CUISINES
Italian, Pizza, Grill
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (131)
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122 results
Traveller rating
77
29
7
3
6
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LanguageEnglish
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Traveller rating
77
29
7
3
6
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All reviews pasta prawns bread lamb chops manageress management
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Reviewed 4 May 2024 via mobile

My signature creamy prawn tails was a bit disappointing for me. Prawns slightly dry and for me lacking seasoning and relied on the cream. But this could be my own taste preference. Calamari starters ok - needed more seasoning didn’t taste the Cajun. The spaghetti...bolanaise was excellent and didn’t disappoint - I highly recommend this meal. My wife’s chicken salad was also good and my son had the rump lamb chop combo excellent. Service also very good. Not a cheap meal but as we all had starters but good value for moneyMore

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hussar Grill, Agency / Consultant at Casa Bella Montecasino, responded to this reviewResponded 6 May 2024

Hello Climber29875186707, Thank you for the amazing 5-star review of Casa Bella Montecasino 😁 We're delighted to know that you enjoyed our food and the excellent service provided by our staff. We hope to have you dine with us again soon. Best regards, Casa Bella...More

Reviewed 6 April 2024 via mobile

We have a great meal and a very thing tasted freshly made. Our waiter was very attentive and also recommended a good wine. Lovely setting.

Date of visit: April 2024
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Hussar Grill, Agency / Consultant at Casa Bella Montecasino, responded to this reviewResponded 8 April 2024

Hello Carolvdw, Grazie for your 5-star review of Casa Bella 😊 We're glad to hear that you enjoyed your freshly-made meal, the good wine and the attentive service provided by your waiter. We hope there'll be many more great experiences ahead. Best regards, Casa Bella

Reviewed 26 March 2024 via mobile

The restaurant menu is varied though it would be better if meals could be customised such as pasta types with various sauces, customised degrees of chilli, extra bacon options etc aswell as a choice of pizza base. We were quickly welcomed and shown to a...table which at this time the restaurant was only 20% full. The waiter welcomed us introduced himself and was very efficient and polite. An order was placed with some basic starters and main course as-well as a child’s pizza. The starters took 30 minutes to arrive by which time the restaurant was filing up. I had noticed how others around us arrived after us yet were receiving food though we seemed to be forgotten about though the only starters where 2 basic dishes. The child’s meal arrived 1 hour after placing an order though it was only a childs pizza and the other main courses only arrived when we where asked if the leftover pizza from the child was to be taken away, we then advised the waiter that we hadn’t received the main course. The main course finally arrived 1 hour 20 minutes after placing the order. It was notable that 2 of the meals had been in a heater plate under a lamp they appeared dry and the bowls where warm the other meal was looking fresh though served in a cold bowl “not ideal for a cream sauce” . The pasta in this meal was soggy and overcooked. All meals were bland with very poor seasoning and though 2 different pasta dishes where ordered they both had the same blandness with very little flavouring. We only ate 10% of the food that was served. The child’s pizza had a heavy doughy base that was anaemic with zero colour and needed more time in the oven as it was also rather doughy. The pizza wasn’t authentic in comparison to other pizzas I have had other notable Italian restaurants. Though it was a child’s meal I would still expect it to be good quality which it failed. Very disappointed and will not be returning.More

Date of visit: March 2024
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Spur Social, Owner at Casa Bella Montecasino, responded to this reviewResponded 27 March 2024

Dear Srmwl, We are extremely disappointed to hear about your dining experience. We would like an opportunity to contact you and address your concerns with management. Could you kindly follow the link https://cb7.goreview.co.za/goreview-crm?revid=R3CbaX6b, so that we may make contact? We hope to hear back from...More

Reviewed 7 March 2024

Over weekends expect to have a wait between 18h00 and 19h30. Restaurant gets very busy and as a result you have a long wait to get a table, a long wait to order and even longer wait to get your food. The spagetti bolognaise was...tasty but my pizza was not cooked through and was very doughy. Staff tried their best but with so many orders I will rather visit during daytime as the noise was very loud inside as we sat close to the kitchen and drinks counter.More

Date of visit: February 2024
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Tracey Wainstein, Owner at Casa Bella Montecasino, responded to this reviewResponded 8 March 2024

Hi Sentraal, Thank you for your valuable feedback. We apologise for your experience during your most recent visit. Kindly follow this link https://cb7.goreview.co.za/goreview-crm?revid=C6zXZx3l to discuss this further with one of our team member so we can improve on this. Hope to hear from you soon....More

Reviewed 27 February 2023

Good morning, I would like to bring to your attention a truly terrible meal I had yesterday. I ordered Mushroom Rissotto via uber eats yesterday along with pasta and 2 pizzas. The pizzas were undercooked and doughy (usually they are excellent) but the risotto was...the real problem. It was totally tasteless (I mean like just boiled rice with bits of mushroom, could easily have just been tasteless porridge. Worse, parts of it had a crust!! It had obviously been sitting for some hours in a pot and had hardened and crusted on top. I don’t think I have ever had a worse meal. We tend to order at least once a week from here and with dishes starting at around R160 each we spend over R3000 every month on your food. The past three times the food quality has dropped badly. Last time the lasagne (which was once one of our favourites) was just ok, nothing special at all. Same with the spaghetti. The pizzas which were once superb are now equivalent to frozen pizzas from the supermarket. Either you have changed chefs or totally lost focus, but I don’t think we will be back again.More

Date of visit: February 2023
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Casa_Bella_Dining, Owner at Casa Bella Montecasino, responded to this reviewResponded 7 March 2023

Hi Keithmatier, Thank you for taking the time to send us your feedback. Our sincerest apologies that the food quality was disappointing! We would like an opportunity to discuss this further. Kindly follow this link https://cb7.goreview.co.za/goreview-crm?revid=7gigxO and provide us with your contact details so that...More

Reviewed 9 February 2023 via mobile

We went out as a family on a Friday at the end of the month. The restaurant was really busy but our waitress was calm and friendly. My father-in-law (who always finds something to complain about) complained about one of the dishes. The waitress was...incredibly helpful and without us asking, told her manageress - who was also very professional, kind and helpful. We enjoyed our meal and we’re very impressed with the way they handled the complaint. Will return 👍More

Date of visit: January 2023
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Casa_Bella_Dining, Agency / Consultant at Casa Bella Montecasino, responded to this reviewResponded 10 February 2023

Good day, Rosalynndasilva, Thank you so much for reviewing our restaurant! We're delighted that you enjoyed the food and service from the waiter and manager at Casa Bella Montecasino. Pop in again soon. Warm regards, Casa Bella

Reviewed 26 January 2023 via mobile

Second visit here and it was absolutely fantastic. We was served by Nellie who was brilliant the best waitress I have encountered in a long time. She allowed time between courses instead of bringing your main course out straight after your starter course - keep...this up and this was brilliant! The food here was second to none. We ordered the Prawn tails for starter which were incredible and for main we had Pork Belly and Lamb Shank just wow!! The meat was fanatic perfectly cooked and presented in a great way. Love this restaurant would highly recommend don’t miss this place I would recommend and would go back when visiting again soon. Thank you for a great time and exceptional meal and service.More

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining, Agency / Consultant at Casa Bella Montecasino, responded to this reviewResponded 27 January 2023

Good day, Ant-Lev2013, Thanks so much for reviewing our Italian family restaurant. Fantastic! We're thrilled that your dishes were expertly prepared and cooked to perfection and that the service from Nellie was brilliant. We hope you have many more wonderful experiences with us. Kind regards,...More

Reviewed 5 December 2022 via mobile

Such an amazing experience! Casa Bella has always been one of my favourite restaurants so I decided to use them to host a dinner for about 50 people. The entire process was seamless. My guests raved about how delicious the food and desserts were to...the excellent service of staff. The experience really made the dinner an evening to remember. My personal favourites on the Casa Bella menu are the margarita pizza, the lamb pasta, the lamb chops, the banoffee pie and the espresso creme brulee. Absolutely delicious!More

Date of visit: November 2022
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Casa_Bella_Dining, Owner at Casa Bella Montecasino, responded to this reviewResponded 6 December 2022

Hi there Kareena2035, Thank you for your magnifico review of Casa Bella Montecasino. We are so pleased you had a wonderful experience and that our delicious food and efficient service made such an impression on you! We hope you have many more amazing experiences with...More

Reviewed 8 November 2022 via mobile

Wonderful Food experience, fantastic pizza and pasta. Great dessert. Friendly staff awesome atmosphere. Great Italian food extravaganza.More

Date of visit: November 2022
Helpful?
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Casa_Bella_Dining, Owner at Casa Bella Montecasino, responded to this reviewResponded 9 November 2022

Hi there Parthivdesai18, Grazie for your 5-star review of Casa Bella. Nothing makes us happier than to know that our service and meals prepared in our "beautiful home" are loved and enjoyed so much by our customers. We look forward to welcoming you on your...More

Reviewed 29 July 2022

We used to go atleast once a month to this restaurant, actually we used to love it. UNTIL!!! 27 July pre-birthday week couples dinner, I choose Casa Bella, we ordered starters which was Calamari (R93) and garlic Prawns (R110) We noticed that there was a...3 course offer (R345) that looked so inviting and asked the waitress if we can have it, she said definitely, she will cancel the order and replace with new order, we ordered the lamb shanks and tiramisu. After we had eaten the starter, the waitress Portia (44) came back to table to said that she needs to charge extra for the calamari because the calamari is not part of the set menu. I explained to her to speak to the manager as the prawns on the set menu is actually more expensive than the calamari so it shouldn't be a problem. I have never experienced such an arrogant resting B face of a manager in my life. As a restaurant it's so sad that you choose to let go of good customers over a plate of calamari, which was already eaten and that's actually cheaper than items on the set menu. I paid my bill and left. Food: I actually never had a complaint about it. Atmosphere: Restaurant is not as busy as it used to be, wonder why?More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining, Owner at Casa Bella Montecasino, responded to this reviewResponded 1 August 2022

Dear Sammyr570, Thank you for taking the time to review Casa Bella Montecasino. We are very sorry to hear that you had an unpleasant experience with the manager during your visit. We would truly appreciate the opportunity to discuss your experience in more detail. Kindly...More

Reviewed 18 June 2022 via mobile

Good service , the food was excellent. Very good menu and wine list . Overall an enjoyable evening .

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining, Owner at Casa Bella Montecasino, responded to this reviewResponded 20 June 2022

Hi Mikel235, Grazie for the review. We are happy to hear that you received great food and service. Pop in again soon. Best regards, Casa Bella

Reviewed 27 May 2022 via mobile

What an absolutely amazing dining experience. The food is absolutely amazing and the complimentary bread is brilliant. The staff is super friendly and the restaurant really clean. I will definitely be going back if not for the great service but the bread.

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining, Owner at Casa Bella Montecasino, responded to this reviewResponded 30 May 2022

Hello Philad2017, Grazie for your 5-star review of Casa Bella. We are thrilled to hear that the food and service were excellent and our staff were friendly. We hope to see you again soon. Ciao, Casa Bella

Reviewed 2 April 2022 via mobile

The bread that they give you before you meal is the best we ever had. Really light and delicious and very addictive. I had the seafood pasta. It was my favourite seafood pasta and this is my go to order at this restaurant. Recently however...I feel like there is an overload of mussels making it more of a mussel pasta, as the calamari and prawns seem to be lacking. The one prawn I did find was overcooked. Still a pretty delicious plate of pasta, not sure if I would order it again though.More

Date of visit: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining, Agency / Consultant at Casa Bella Montecasino, responded to this reviewResponded 4 April 2022

Hi there, Newbie_Explorer777, Thanks for your feedback. Wonderful! We're absolutely delighted to hear that you had the best meal with us. We hope to see you again soon. Warm regards, Casa Bella

Reviewed 28 November 2021

We always have a very pleasant experience here, very friendly staff, beautiful sitting, delicious Italian food. Their creamy garlic snails and Oxtail lasagne are my favourite.

Date of visit: October 2021
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Reviewed 3 October 2021

Went to Casa Bella Montecasino for lunch on Sunday 3 October. We usually go to the Casa Bella in the Mall of Africa which is incredibly busy and frantic so the one in Monte was a pleasant surprise. Warm greetings at the door, great table,...pleasant background music and attentive service. The garlic prawn tails & fillet steak flambe were absolutely delicious according to my son. I had the chopped fillet salad which was a disappointment. A very small portion for R147 - lots of carrots, onions and olives but hardly any fillet. Maybe 6 tiny slices. Plus the ingredients were somewhat different from the way it is usually made at the Mall of Africa Casa Bella, especially the honey mustard dressing which had so much mustard in that it was actually unpleasant. Hardly any glazed balsamic dressing either. I should have sent it back but who wants to ruin what should be a lovely lunch? Sides were great but we were disappointed that out of the 5 desserts on the menu, only 2 were available. So we ended up having nothing for dessert. Normal cooldrinks like Coke Light, Creme Soda etc. are massively overpriced which seems to be the norm in South African restaurants. Unfortunately I also found our waiter's attentiveness to wear a bit thin. This is a Casa Bella characteristic - your conversation will be interrupted at least 4 or 5 times by the waiter checking if your food is okay coupled with an almost obsessive need to clear the table. Half of your meal is spent watching that your half-finished drink or other item is not going to be whisked away because it is assumed that you are finished with it. Forget about having complex conversations and settle for just tucking into the food while engaging in chit-chat about trivialities. Would I return? Yes, I would give them a second chance. I liked the atmosphere and the layout of the restaurant. My son' food was great but mine not so much. I would definitely order something else.More

Date of visit: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa_Bella_Dining, Owner at Casa Bella Montecasino, responded to this reviewResponded 4 October 2021

Dear Wizard42, Grazie for your 5-star review of Casa Bella. We're happy to know that you enjoyed both the delicious food and friendly greetings. However, we are dismayed to hear that there were aspects of your visit that were unpleasant. Kindly follow the link so...More

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Beebles85
28 November 2021|
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Response from Wizard42 | Reviewed this property |
No, Casa Bella does not have an indoor play area.
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Casa Bella Montecasino, Fourways - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Casa Bella Montecasino

Yes, Casa Bella Montecasino offers takeaway services.

Casa Bella Montecasino is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4