We had the most wonderful anniversary celebration at Harbour House tonight. The food was scrumptious as always. The waitress so attentive. It was a memorable celebration for our 15 years of marriage. Thank you Temba and team.

We have been dining at Harbour House for last 20 years and have many special memories of meals there, but Saturday night 27 Feb 2021 was the worst dining experience I have ever had. Booked on Dine Plan for the lower area by the window...and my selection was confirmed with the reservation. On arrival we waited at entrance some time to be seated (there was no-one at the door for some minutes) and taken to the upper section in the middle of the room. When I questioned the Hostess that this is not my reservation, she told me that Dine Plan bookings don't reflect the real seats. I was not offered any other seat or told that once window seat frees up we could move. Her attitude was take it or leave it. The restaurant was busy but it took over 15 minutes to place a drinks order, and get the tasting menu that I asked 3 different people to bring. We were served during the course of the evening by at least 4 people and no one seemed to be responsible for our table. The service felt chaotic and the waitrons could not answer our questions about the menu - we had to google what jackfruit was. 3 separate dishes were served without cutlery and in each case we had to wait some time to get someone's attention to bring cutlery, so our food got cold. My wife was served the wrong dish twice (not what she had ordered), and the waiting staff in each case rushed backwards and forwards to the kitchen with the relevant dish slopping around. We've always so enjoyed the food at Harbour House but the tasting menu was disappointing. The jackfruit rillette was extremely salty, the caramelle en brodo broth was pure chilli and killed all flavour. We noticed that two separate tables sat down and 10 minutes later left, presumably because they hadn't yet been served. The used table cloths were all dumped next to the bar, so we decided not to have a drink there after the meal. There was no way to dry your hands in the ladies' toilet - no towels and the electric drier wasn't working. If this was your first experience of going to Harbour House, you definitely would not go back. The whole experience felt like a slightly down-at-heel restaurant with chaotic service. This is supposed to be a signature brand, and a fine dining establishment, and we were looking forward to a special evening. We always celebrate our anniversary at Harbour House, having enjoyed our first date there many years ago. Sadly it did not feel like a special evening or a special restaurant. I don't review things but thought that Harbour House needed to know what happened so they can ensure does not happen again. I sent this review to Dineplan and Harbour House last week and still no response. This is unacceptable hence sharing on public forum as if Harbour house not bothered to acknowledge and address their short comings, why bother going there!More

Our visit to Harbour House Kalk Bay has met and exceeded expectation. We had the Seafood Selection and Grilled Crayfish - and we thoroughly enjoyed every mouthful... one of the best local seafood experiences we’ve had. Ended the meal with the Creme Brulee and it...was easily one of the best we’ve had... creamy, full of vanilla flavor and perfectly bitter brulee’d. Treso, our waiter, was a joy to have around and an excellent server. Very friendly and quick to assist. Even made special arrangements when our selected drink was unavailable. Would definitely recommend.More

My second visit but.. I will definitely visit again.The service from our waitron Verina was more than excellent. The food was amazing and beautiful ambiance. Thanks to the host and the manager who made sure we get a great table... I will be back.More

So I decided to take my mother for lunch as it was a very hot day. As we arrived the maitre d' took us to a table right in the middle of the restaurant right under a speaker. Some guy was blaring out the most...god damn awful frank Sinatra songs, he sounded a lot like a castrated cockerel. I asked if we could have another table, she said there wasn't any. after asking again she got in a huff walked over to another table throw the menus down on it and walked away. I actually burst out laughing. The management really need to look at that. The food though was lovely but having to listen to the god damn awful singer blurt out My Way was horrendous.More

We tried the tasting menu on offer this month. The food was original with good combinations of flavors (but didn't like that much the dessert). The service was friendly I only regret there was not more ventilation in the restaurant.

Sadly the food and service did not complement the fantastic location, which was a real shame. Our waitress although very enthusiastic and trying to please as best she knew how,(obviously no training) was clueless. We complimented her on her hairstyle, her response was that it...was very dirty and needed a wash. Prawns were "ok" rice dish was not fresh and had frozen solid peas in it. Sward fish was dry and tasteless and plonked on top of a bland pile of mashed potato. Whiskey and water tasted of lemon. Come on guys! Catch a wake up. Won't be going back.More