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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • What To Do and Where To Eat in Cape Town | Galavante.comgalavante.com
About
For locals and tourists alike, seeking a world- class dining experience in an spectacular Cape Town, seaside setting, Harbour House offers an experience like no other. Situated on the water's edge in the picturesque harbour of Kalk Bay, this iconic store was established in 1996 and continues to boast exquisite views of the working harbour, False Bay and the Hottentots Mountain Range.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Seafood, Mediterranean, Soups, International
FEATURES
Reservations, Seating, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Waterfront
Reviews (2 220)
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1 803 results
Traveller rating
1 009
428
154
114
98
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Time of year
LanguageEnglish
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Traveller rating
1 009
428
154
114
98
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All reviews seafood langoustines gnocchi yellowtail line fish salad fresh fish shrimp steak cape town on the rocks window table our waiter waves crashing wine list false bay stunning views
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Reviewed 3 days ago

We went to the Harbour House restaurant on Saturday 10th April, we have both been suffering from food poisoning symptoms ever since since, I had the mushroom and crayfish pasta and my partner had the hake. We have never felt so ill.More

Date of visit: April 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 2 days ago

Dear Mouse1908, Thank you for bringing this to our attention. We are very disappointed to read about your experience at Harbour House Kalk Bay. We would greatly appreciate the opportunity to address the issues you experienced with you directly. Kindly provide us with this feedback,...More

Reviewed 1 week ago

Absolutely wonderful restaurant. The sushi was absolutely die for and the service was exceptional. Our waiter Treso R was by far the best waiter we have ever had. Would highly recommend :)More

Date of visit: April 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 1 week ago

Dear Paulapot, Thank you for your wonderful review and recommendation of Harbour House Kalk Bay. We are delighted to hear that we provided you with the finest quality sushi and excellent service from Treso R. We look forward to many more memorable experiences with you....More

Reviewed 3 weeks ago via mobile

Was in the area and thought finally I get to test it... well what a total disappointment. One thing to mention, my waiter that started me of was a nice guy. Restaurant 80 percent empty but got the worst table right beside the kitchen and...limited view. Service totally non existent and the food average. Place has seen better timesMore

Date of visit: March 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 3 weeks ago

Dear Yvonnes123, Thank you for taking the time to review Harbour House Kalk Bay. We are disappointed that your food and the service was not consistent with the high standard we pride ourselves on. We would appreciate the opportunity to resolve this matter with you...More

Reviewed 4 weeks ago

We had the most wonderful anniversary celebration at Harbour House tonight. The food was scrumptious as always. The waitress so attentive. It was a memorable celebration for our 15 years of marriage. Thank you Temba and team.

Date of visit: March 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 3 weeks ago

Dear Inspire445065, Thank you for choosing Harbour House Kalk Bay. We are delighted to hear that your 15th wedding anniversary was made memorable thanks to our food and excellent service. We do hope to serve you again, soon. Kind regards, Harbour House Management

Reviewed 9 March 2021

We have been dining at Harbour House for last 20 years and have many special memories of meals there, but Saturday night 27 Feb 2021 was the worst dining experience I have ever had. Booked on Dine Plan for the lower area by the window...and my selection was confirmed with the reservation. On arrival we waited at entrance some time to be seated (there was no-one at the door for some minutes) and taken to the upper section in the middle of the room. When I questioned the Hostess that this is not my reservation, she told me that Dine Plan bookings don't reflect the real seats. I was not offered any other seat or told that once window seat frees up we could move. Her attitude was take it or leave it. The restaurant was busy but it took over 15 minutes to place a drinks order, and get the tasting menu that I asked 3 different people to bring. We were served during the course of the evening by at least 4 people and no one seemed to be responsible for our table. The service felt chaotic and the waitrons could not answer our questions about the menu - we had to google what jackfruit was. 3 separate dishes were served without cutlery and in each case we had to wait some time to get someone's attention to bring cutlery, so our food got cold. My wife was served the wrong dish twice (not what she had ordered), and the waiting staff in each case rushed backwards and forwards to the kitchen with the relevant dish slopping around. We've always so enjoyed the food at Harbour House but the tasting menu was disappointing. The jackfruit rillette was extremely salty, the caramelle en brodo broth was pure chilli and killed all flavour. We noticed that two separate tables sat down and 10 minutes later left, presumably because they hadn't yet been served. The used table cloths were all dumped next to the bar, so we decided not to have a drink there after the meal. There was no way to dry your hands in the ladies' toilet - no towels and the electric drier wasn't working. If this was your first experience of going to Harbour House, you definitely would not go back. The whole experience felt like a slightly down-at-heel restaurant with chaotic service. This is supposed to be a signature brand, and a fine dining establishment, and we were looking forward to a special evening. We always celebrate our anniversary at Harbour House, having enjoyed our first date there many years ago. Sadly it did not feel like a special evening or a special restaurant. I don't review things but thought that Harbour House needed to know what happened so they can ensure does not happen again. I sent this review to Dineplan and Harbour House last week and still no response. This is unacceptable hence sharing on public forum as if Harbour house not bothered to acknowledge and address their short comings, why bother going there!More

Date of visit: February 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 10 March 2021

Dear Mbtg1, Thank you for bringing this to our attention. We are very disappointed to read about your experience at Harbour House Kalk Bay. We would greatly appreciate the opportunity to address the issues you experienced during your visit. Kindly provide us with this feedback,...More

Reviewed 6 March 2021

Our visit to Harbour House Kalk Bay has met and exceeded expectation. We had the Seafood Selection and Grilled Crayfish - and we thoroughly enjoyed every mouthful... one of the best local seafood experiences we’ve had. Ended the meal with the Creme Brulee and it...was easily one of the best we’ve had... creamy, full of vanilla flavor and perfectly bitter brulee’d. Treso, our waiter, was a joy to have around and an excellent server. Very friendly and quick to assist. Even made special arrangements when our selected drink was unavailable. Would definitely recommend.More

Date of visit: March 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 8 March 2021

Dear Mbendixen, Thank you for your stellar review of Harbour House Kalk Bay. We are delighted that you enjoyed our seafood, creme brulee and the service you received from Treso. We look forward to many more memorable experiences with you. Warm regards, Harbour House

Reviewed 1 March 2021

My second visit but.. I will definitely visit again.The service from our waitron Verina was more than excellent. The food was amazing and beautiful ambiance. Thanks to the host and the manager who made sure we get a great table... I will be back.More

Date of visit: February 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 2 March 2021

Dear Dube-Ncube, Thank you for the complimentary review of your recent visit to Harbour House Kalk Bay. Great ambience, food and service are what we strive for - glad you experienced just that. We look forward to passing on the compliments to Verina. We hope...More

Reviewed 1 March 2021

So I decided to take my mother for lunch as it was a very hot day. As we arrived the maitre d' took us to a table right in the middle of the restaurant right under a speaker. Some guy was blaring out the most...god damn awful frank Sinatra songs, he sounded a lot like a castrated cockerel. I asked if we could have another table, she said there wasn't any. after asking again she got in a huff walked over to another table throw the menus down on it and walked away. I actually burst out laughing. The management really need to look at that. The food though was lovely but having to listen to the god damn awful singer blurt out My Way was horrendous.More

Date of visit: February 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 2 March 2021

Dear P4015Npmarcoc, Thank you for taking the time to review Harbour House Kalk Bay. We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on. We request that you kindly email us the detail of...More

Reviewed 1 March 2021

We tried the tasting menu on offer this month. The food was original with good combinations of flavors (but didn't like that much the dessert). The service was friendly I only regret there was not more ventilation in the restaurant.

Date of visit: February 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 2 March 2021

Dear Verototoo, Thank you for your wonderful review of Harbour House Kalk Bay. We are glad to hear you enjoyed our tasting menu and that the service was superb. We do hope to serve you again, soon. Kind regards, Harbour House Management

Reviewed 9 February 2021

Sadly the food and service did not complement the fantastic location, which was a real shame. Our waitress although very enthusiastic and trying to please as best she knew how,(obviously no training) was clueless. We complimented her on her hairstyle, her response was that it...was very dirty and needed a wash. Prawns were "ok" rice dish was not fresh and had frozen solid peas in it. Sward fish was dry and tasteless and plonked on top of a bland pile of mashed potato. Whiskey and water tasted of lemon. Come on guys! Catch a wake up. Won't be going back.More

Date of visit: February 2021
Helpful?
Life&Brand, Owner at Harbour House Restaurant, responded to this reviewResponded 11 February 2021

Dear Bostinbut, Thank you for taking the time to review Harbour House Kalk Bay. We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on. We would appreciate the opportunity to change your perception of...More

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Questions & Answers
Ask a question
LuzeG
9 January 2019|
AnswerShow all 4 answers
Response from lifeandbrand | Property representative |
Dear Luze, we would like you to be comfortable while having dinner. If you don't mind leaving the shorts and flip flops at home though you will fit right in at our restaurant, see you soon... Benjamin and the Harbour... More
0
Votes
Dave H
20 September 2018|
Answer
Response from Marathon412 | Reviewed this property |
Yes, 50 R corkfee
0
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