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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$3 - US$9
CUISINES
Steakhouse, Barbecue, Grill
Meals
Breakfast, Lunch, Dinner, Brunch
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features, about
Reviews (30)
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Traveller rating
11
8
3
2
6
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Time of year
LanguageEnglish
Traveller rating
11
8
3
2
6
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Reviewed 8 May 2021 via mobile

I have reviewed this restaurant many times and most of the reviews have been very good, even excellent. But our last visit this past week missed the mark completely. It was a Monday night with few customers, so its unclear what happened. Service was slow,...the drinks order was taken after more than 10 minutes, the food was at best mediocre and the very worst was that we were given no cutlery, even after the food had arrived, despite us asking/reminding twice that we had no cutlery. Eventually the food sat on the table in front of us for at least minutes while we waited for cutlery. It pains me to give such a negative review after the previous good one, but unfortunately this was an occasion better forgottenMore

Date of visit: May 2021
Helpful?14  
Spur_Steak_Ranches, Agency / Consultant at Rocky River Spur Steak Ranch, responded to this reviewResponded 10 May 2021

Dear Aubergine_Man, Thank you for taking the time to send us your feedback. We always aim to deliver mouth-watering meals and cutlery as quickly as possible. We are really disappointed to hear that this was not the case during your visit. We would appreciate the...More

Reviewed 3 November 2020 via mobile

I have reviewed this Spur a number of times and every visit gets better. Went with the boys for a now traditional meal in Ceres and despite the Covid-reduced menu it was excellent in all respects. Quick service, excellent burger, even a nice ambience. After...a 7 day trip in Cape Town and dining at more than 8 restaurants, the Spur in Ceres was the best of them all! Well done! Highly recommended!More

Date of visit: November 2020
Helpful?60  
Spur_Steak_Ranches, Public Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 5 November 2020

Hello Aubergine_Man, Thank you very much for visiting Rocky River Spur and for leaving us with such great feedback! We're absolutely delighted to hear of your wonderful experience at our restaurant and that the service was quick and efficient. We hope you have many more...More

Reviewed 1 October 2019 via mobile

We enjoyed a business dinner at Spur. Specials are value for money. Paid only R75 for a bottle of wine. Friendly service. Management is very involved and made sure that everyone enjoyed their meal. Spur is affordable and value for money. Buffalo wings are recommended....Very delicious.More

Date of visit: October 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 4 October 2019

Dear Annaliend2016, Thanks so much for taking the time to send us your feedback. Delivering excellent food and service is what we live for - glad you experienced just that! We hope to offer you many more good experiences with us in the future. Kind...More

Reviewed 7 May 2019 via mobile

We went to the Rocky River Spur for 2 consecutive dinners and it was excellent. I have reviewed this Spur before and all the previous reviews were good with the food having been good, and I am glad to say the standards are being held...up. Sure its a Spur with all the tacky decor and the same old menu. But the food at this Spur is good. The burgers, the ribs, the chicken livers were all tasty and fresh. Service was quick and efficient and the ambience was laid back. We left smiling and happy, exactly how a dinner with the boys should end. I am now, after 2 years of the positive experiences far outweighing the negative, a Spur fan👍More

Date of visit: May 2019
Helpful?50  
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 15 May 2019

Hi there Aubergine_Man, Thank you for taking the time to review our Rocky River Spur. We are thrilled to hear that you had a sizzling time! We hope you have many more five star experiences with us. Kind regards, Spur Team

Reviewed 19 March 2019

Ceres Athletic Club treated 25 members to a breakfast after an exhilarating 10km Club Run. Our comments: Great service notwithstanding the size of the group. A great breakfast at a fantastic price. Friendliness all round. Thank you Spur. Well done!More

Date of visit: March 2019
Helpful?1  
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 25 March 2019

Hi Lionel941, Thank you for taking the time to review our family restaurant. Our Rocky River Spur team are people with a taste for life. We are thrilled you received a great breakfast and great service from our team! We look forward to welcoming you...More

Reviewed 4 July 2018 via mobile

From the cold coffee to the cold food Nothing good to say about this spur. Even after we complained they did not even make a plan to fix itMore

Date of visit: July 2018
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 9 July 2018

Dear paarlsnob, Thank you for taking the time to review our Rocky River Spur restaurant. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service & food quality we pride ourselves on. If you wouldn't mind...More

Reviewed 18 December 2017 via mobile

We attended the Spur on impulse while running into town during a camping trip. Every table was occupied and it was clearly busier than usual, with all the out-of-towners attending. Even though it was really a busy morning, Hendrik made sure we are satisfied and...the food arrived quickly. We ordered bottomless coffee and was informed that it was no longer on offer, but they still honored the menu, which still had the bottomless on offer. All in all a great experience, so we came back the next day with friends.More

Date of visit: December 2017
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 9 January 2018

Dear Tiaan R, Thanks so much for taking the time to send us your feedback and for your kind words. Nothing pleases us more than satisfying our customers. We hope to see you again soon for another Spurrrific experience. Kind regards, Spur Family

Reviewed 17 December 2017

Thoroughly enjoyed the Trailblazer breakfast on offer from waitrons where attention to detail was not only a detail of uttered attention. Although normal spur menu their presentation a plus. Seated inside the outside tables looked just as inviting. Big screen TV's, clean toilets, off-street parking...made for a lovely "Dorp" experience........More

Date of visit: December 2017
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 9 January 2018

Hi there Ursula S, Thank you for taking the time to review our family restaurant. We're thrilled to know that you enjoyed not only our great customer service but also our Breakfast and look forward to having you back for it again, soon! Kind regards,...More

Reviewed 22 November 2017 via mobile

I am not in general a Spur fan and I have over the years had multiple negative experiences at this franchise across South Africa. I however recently posted a good review about the Spur in Welkom....and here cones another positive Spur review! I had dinner...at this Spur in Ceres and overall it was a good experience. The service was quick, the food was actually very tasty and the total bill was very reasonable. I had a burger with side veggies and it was really good. The schnitzel and burger had by the rest of our company was also very good. Its for sure not my last time at the Rocky River.More

Date of visit: November 2017
Helpful?1  
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 28 November 2017

Dear aubergine_man, Thanks so much for taking the time to send us your feedback. We appreciate your wonderful review and hope you enjoyed our mouth-watering selection of burgers and schnitzels. We hope to see you again, soon. Kind regards, Spur Steak Ranches

Reviewed 15 March 2017

No where else was open on Sunday evening. Typical Spur , service was Ok. Meal served quickly but the place was very quite.

Date of visit: March 2017
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Rocky River Spur Steak Ranch, responded to this reviewResponded 12 May 2017

Dear FRED B, Thank you for taking the time to review our family restaurant. We appreciate your feedback and hope to see you again soon! Kind regards, Spur Family

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Frequently Asked Questions about Rocky River Spur Steak Ranch

Yes, Rocky River Spur Steak Ranch offers takeaway services.

Yes, Rocky River Spur Steak Ranch offers delivery services.

Rocky River Spur Steak Ranch is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4