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Restaurante Benazuza

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

#54 of 1 107 Restaurants in Cancun
Travellers' Choice Best of the Best
RATINGS
Food
Service
Value
Atmosphere
Reviews (2 252)
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1 063 results
Traveller rating
957
66
18
7
15
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Time of year
LanguageEnglish
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Traveller rating
957
66
18
7
15
Show reviews that mention
All reviews tasting menu molecular gastronomy amazing experience grand oasis dining experience food experience food was amazing service was impeccable rudy courses fiorentina chef presentation florentine ignacio christian resort
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Reviewed 2 days ago via mobile

Perfect food, stuff and experience! Definitely recommend! A must try when in Cancun! New age cocktails are amazing!

Date of visit: December 2021
Helpful?
Reviewed 2 weeks ago via mobile

From beginning to the end. This was an amazing experience. The food was excellent. Our waiter Emilio explained every dish perfectly. His service impeccable.

Date of visit: November 2021
Helpful?
Reviewed 2 weeks ago via mobile

A culinary experience. 18 different flavors made to perfection. The first stop Is solid drinks that will amaze you. In Cancun at the Oasis....please stop by and enjoy. Dress to impress and reservations only.

Date of visit: November 2021
Helpful?
Reviewed 2 weeks ago

i have been trying to book a reservation for over two weeks, and noone is able to give me a clear answer, ive send various emails, i have contacted by phone, instagram, their webpage reservation doesnt even notify if it was send, the phone number...for whatsapp in the Benazuza webpage they tell you they cant help you because you can only do room reservations through that mean. If you dont do external reservations its fine, but you should let people know this. They dont answer in option 1 which is the restaurant, they dont answer even in option 2 which is the reception.More

Date of visit: November 2021
Helpful?
Reviewed 19 October 2021 via mobile

This cannot be called a restaurant, it must be categorized as an unforgettable experience, no wonder it’s called thechnomotional! We were able to enjoy the Chef’s emotions through the dishes and the ambiance created by the staff, Emilio, Alberto and Daniel just made this incredible!!!!

Date of visit: October 2021
Helpful?
Reviewed 18 October 2021 via mobile

Let me just say…Wow! This restaurant is amazing I want to give it one thousand and plus stars! Everyone her was so courteous, starting with the host Laura the host. I was celebrating my birthday and Emilio, Alberto, Daniel, and Florentino made my birthday super...special! Please if you’re staying at the Pyramid grand oasis rush to make a reservation to this amazing restaurant! Also please tip well, these gentlemen do an outstanding job, and we as tourist should one hundred percent appreciate this with a we’ll deserve tip!More

Date of visit: October 2021
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Reviewed 18 October 2021 via mobile

Alberto was the best, he explained every detailed & made us feel very welcome. He was very patient & allowed us to take pics of every dish that came out. The drink was awesome as well.

Date of visit: October 2021
Helpful?
Reviewed 14 September 2021

Benazuza is a must stop restaurant at the Oasis hotel in Cancun!! The experience was absolutely wonderful. The staff was very professional and knowledgable when demonstrating and presenting the 22 different dishes. Make sure you make your reservations in advance--you will NOT be disappointed! Thanks...Rudy and Ignano for such a lovely experience! :)More

Date of visit: September 2021
Helpful?
OasisHotelResorts, Director General at Restaurante Benazuza, responded to this reviewResponded 15 September 2021

Dear Guest, First of all, let us thank you for taking the time to write about our restaurant. Likewise, we are happy to know that you enjoyed our gastronomic experience and the service from our work team. It will be a pleasure to welcome you...More

Reviewed 9 September 2021 via mobile

With the lack of travel over the last year or so, I have made a point in visiting as many Michelin Star restaurants as possible - currently yearly tally is 11. This restaurant surprised me with its originality and unique blending of flavours/senses. To have...been included in an all inclusive stay is just outstanding. It fits comfortably in with the other restaurants of note and is a must for anyone in the area, or even worthy of travel itself. The Head Chef: Ignacio came out to speak to every table, and our waiter, Rudy was extremely attentive. I will definitely be coming again!More

Date of visit: September 2021
Helpful?1  
OasisHotelResorts, Director General at Restaurante Benazuza, responded to this reviewResponded 15 September 2021

Dear Guest, Thank you for taking the time to write about our restaurant. Likewise, we are happy to know that the service from our work team exceeded your expectations, rest assured that they’ll receive your comments. Our main goal is to make our visitors feel...More

Reviewed 4 September 2021 via mobile

A very beautiful experience! What truly makes it is the wonderful staff servicing at the Benazuza. We enjoyed there many course meal and if you stay at the pyramid oasis it is something atleast one of the nights you should try! Thank you to, Gerardo,...Christian, Alberto, Jair, Rudy, Ignacio,& Florentino!More

Date of visit: September 2021
Helpful?1  
OasisHotelResorts, Director General at Restaurante Benazuza, responded to this reviewResponded 6 September 2021
Google Translation

Estimado Gabriel, Muchas gracias por tomarse el tiempo de escribir sobre nuestro restaurante. Así mismo, nos alegra saber que el...More

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Questions & Answers
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Bridget B
9 March 2020|
Answer
Response from david d | Reviewed this property |
Not sure however priority it’s given to those staying at the Hotel, specially if you are classified as Pyramid. You can always call and ask if possible to make a reservation.
0
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kjrinsc
24 October 2019|
AnswerShow all 4 answers
Response from Karin F | Reviewed this property |
I’d say to contact the hotel directly for prices. It was included in our stay.
0
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Frequently Asked Questions about Restaurante Benazuza

Yes, Restaurante Benazuza is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Restaurante Benazuza is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 5
  • Atmosphere: 5