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Hard Rock Cafe

43 South Church Street, 1103, Grand Cayman
+1 345-947-2020
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Overview
  • Excellent29%
  • Very good37%
  • Average23%
  • Poor7%
  • Terrible4%
Travellers talk about
“burger” (45 reviews)
“potato skins” (7 reviews)
“pulled pork” (5 reviews)
Open Now
09:30 - 21:00 Hours
CUISINES
American, Bar
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
43 South Church Street, 1103, Grand Cayman
All Details
Write a ReviewReviews (463)
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11 - 20 of 377 reviews

Reviewed 18 April 2018

We understand that this restaurant gets inundated with cruise ship customers of which we were not, however it does not excuse the rude tone of the hostess questioning us “you are actually dining right.” The food was average for the Hard Rock. Our waitress Flo...More

Thank jpope2018
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 21 April 2018

jpope2018 On behalf of our entire staff, we apologize for any rude behavior and/or comments. Here at Hard Rock we live and breathe to make every guest enjoy a positive experience. WE obviously fell short with you group and will review with our entire staff....More

Reviewed 26 March 2018 via mobile

Hard Rock does a great job of ensuring their restaurants are consistent not just across the US but world wide. We came here for lunch during our port day. We ordered our regular drinks and food and am happy to report everything was just as...More

Thank workenmom
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 28 March 2018

workenmom - thanks for the compliments, we are definitely in good company

Reviewed 23 March 2018 via mobile

We decided to give this place a try as it was very convenient and we were very hungry. It was very dead, the service was very slow (kitchen - NOT servers), and even though the staff was very friendly the food wasn’t anything to write...More

Thank R3C0NXD45
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 25 March 2018

R3ConXD45 Glad to hear the staff was very friendly but as you mention, it takes a TEAM to make it happen. Sorry for not meeting your expectations but thanks so much for the feedback. We will use it as a learning experience and I hope...More

Reviewed 21 March 2018

We stopped in for lunch, had a great view of the water and the food was good. Cayman restaurants are pricey, cost $70 US for 2 of us to eat and drink for lunch.

Thank Laura H
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 23 March 2018

Laura H Agree on all accounts, our Hard Rock has a beautiful view and the food is delicious.

Reviewed 15 March 2018

Nice location, close to cruise ship port. Food was good, service was good, typical Hard Rock Cafe. Worth the visit.

Thank Wayne R
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 16 March 2018

Wayne R We agree with your review especially the part about being worth the visit. Thanks

Reviewed 11 March 2018

Very central, consistent quality, great cocktails - what more can you want from a Hard Rock? Plenty of merchandise options in the ground floor shop. Great meeting place for visitors due to its central location and high visibility. Good value for money.

Thank vmullen65
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 12 March 2018

vmullen65 Thanks so much, I couldn't have said it better.

Reviewed 10 March 2018

We were looking for a quick bite after our tour. Saw the Hard Rock and went in-- seated quickly. Our server was very nice. The food was decent -- the view was amazing.

Thank RyanHoffman
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 12 March 2018

Ryan Glad we were able to take care of your quick needs and yes, the view is awesome.

Reviewed 8 March 2018 via mobile

We stopped by for some quick appetizers and sodas. We were seated promptly and our waiter was nice enough. He seemed a little disappointed that we only ordered sodas to begin with since we needed time to relax after our excursion to decide what we...More

Thank Louisianagirl51
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 9 March 2018

Louisianagirl51 Thanks for the nice review, the Bruschetta is one of my favorites also. Hope you enjoyed our view.

Reviewed 7 March 2018

Food was good, the waitress was nice, friendly and very attentive. Had a number of cocktails as they were so good.

Thank Dati3514
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 8 March 2018

Dati3514 So pleased you enjoyed your stay with us. Hope to see you again soon. Yes, the cocktails are wonderful, but don't worry I drink them after hours.

Reviewed 5 March 2018 via mobile

Busy place on this wonderful Island, but still quick and good service When our 11 familygroup checked in for a quick meal... Good fastfood.. Nice Waitress. Thank You...

Thank Sigrund H
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 March 2018

Sigrund H Thanks so much for taking the time to give us such a wonderful review. This is positive reinforcement for all of our staff.

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Ask a question
Questions & Answers
Terry S
22 October 2015|
AnswerShow all 2 answers
Response from Tim L |
Yes! It's a very short walk from the cruise ship terminal. You can see it on the right hand side as you come in by tender.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
View, Bar Scene, Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
Sunday
09:30 - 21:00
Monday
09:30 - 21:00
Tuesday
09:30 - 21:00
Wednesday
09:30 - 21:00
Thursday
09:30 - 21:00
Friday
09:30 - 21:00
Saturday
09:30 - 21:00
Location and Contact Information
  • Address: 43 South Church Street, 1103, Grand Cayman
  • Location: Caribbean  >  Cayman Islands  >  Grand Cayman
  • Phone Number: +1 345-947-2020
  • E-mail
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