We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

43 South Church Street, 1103, Grand Cayman
+1 345-947-2020
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent29%
  • Very good36%
  • Average23%
  • Poor8%
  • Terrible4%
Travellers talk about
“burger” (45 reviews)
“potato skins” (7 reviews)
“pulled pork” (5 reviews)
Open Now
09:30 - 21:00 Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
43 South Church Street, 1103, Grand Cayman
All Details
Write a ReviewReviews (460)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 374 reviews

Reviewed yesterday

Spent last Saturday at Hard Rock Cafe and met the one of the most professional waiters. She’s from Brazil and I’m so sorry that I didn’t get her name. She made our visit rewarding. Not sure we’d return again due to the ambiance and location...More

Thank shanddiandra
Reviewed 2 weeks ago via mobile

I have been to a few Hard Rock Cafe around the world but this one was just a nightmare .My friend recommended this place so I gave it the benefit of a doubt but I regretted spending a dime here. I was neglected after being...More

Thank Eva F
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Eva F. We at Hard Rock Cayman Islands pride ourselves on our excellent Guest service but obviously in your case we didn't come close. On behalf of our entire staff, I want to sincerely apologize for this unfortunate experience. We strive to meet our high...More

Reviewed 3 weeks ago

We both like the Hard Rock , and visit in most any city they are located , but they really need a menu refresh , that not a direct reflection of this location , just a broad statement . Our actual visit was like a...More

Thank cmecamp
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

cmecamp, Our apologies for not meeting your expectations on your recent visit. Excellent food and service are our focus. Please stay tuned for our next menu iteration. I hope you will be pleasantly surprised.

Reviewed 4 weeks ago

Great staff - very friendly. Awesome view of the water and cruise ships. Food always good - great burgers! Keep rockin!

Thank sjengland
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Sjengland, Thanks for the awesome rating and compliments on the friendly staff and our amazing food. Hope to see you again soon.

Reviewed 1 May 2018

Always a place to hit when in Cayman. Awesome location in the heart of George Town. There is always something going on at Hard Rock from Trivia night to Karaoke. Great staff and amazing food. You can't beat the view overlooking George Town and watch...More

Thank Tracey P
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 May 2018

Tracey, Yep, we are Always Rock'n at Hard Rock! Thanks for the 5 star rating

Reviewed 30 April 2018

This is a "Super" Hard Rock! It's huge. I had a blast here. The food was great, the guitar exhibits are top notch and the whole vibe was outstanding.

Thank Russ F
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 May 2018

Russ F, Thanks so much for noting your top points about our Hard Rock and the excellent rating.

Reviewed 29 April 2018 via mobile

The Cayman Islands was the first stop on our 7 day Caribbean cruise so we were both kind of jet lagged on our visit. We have been to many hard rock cafes around the world and this one didn’t disappoint. It wasn’t cheap (but we...More

Thank DeanieB73
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 30 April 2018

Thanks for taking the time to give us props on the drinks and our bar staff's friendly demeanor. Hope to see you again soon.

Reviewed 18 April 2018

We understand that this restaurant gets inundated with cruise ship customers of which we were not, however it does not excuse the rude tone of the hostess questioning us “you are actually dining right.” The food was average for the Hard Rock. Our waitress Flo...More

Thank jpope2018
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 21 April 2018

jpope2018 On behalf of our entire staff, we apologize for any rude behavior and/or comments. Here at Hard Rock we live and breathe to make every guest enjoy a positive experience. WE obviously fell short with you group and will review with our entire staff....More

Reviewed 26 March 2018 via mobile

Hard Rock does a great job of ensuring their restaurants are consistent not just across the US but world wide. We came here for lunch during our port day. We ordered our regular drinks and food and am happy to report everything was just as...More

Thank workenmom
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 28 March 2018

workenmom - thanks for the compliments, we are definitely in good company

Reviewed 23 March 2018 via mobile

We decided to give this place a try as it was very convenient and we were very hungry. It was very dead, the service was very slow (kitchen - NOT servers), and even though the staff was very friendly the food wasn’t anything to write...More

Thank R3C0NXD45
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 25 March 2018

R3ConXD45 Glad to hear the staff was very friendly but as you mention, it takes a TEAM to make it happen. Sorry for not meeting your expectations but thanks so much for the feedback. We will use it as a learning experience and I hope...More

Nearby
Nearby HotelsSee all 18 hotels in Grand Cayman
Sunset House
602 reviews
1.09 km away
Margaritaville Beach Resort Grand Cayman
194 reviews
2.30 km away
7 Mile Beach Resort and Club
213 reviews
2.54 km away
Comfort Suites Seven Mile Beach
1 488 reviews
2.59 km away
Nearby Restaurants
Casanova by the Sea
2 190 reviews
.55 km away
Bread and Chocolate Vegan Bistro
321 reviews
.34 km away
Cayman Cabana Oceanside Restobar
306 reviews
.54 km away
Guy Harvey's Island Grill
764 reviews
.04 km away
Nearby Attractions
Devil's Grotto
167 reviews
.03 km away
Porto di Georgetown (Port of George Town)
380 reviews
.13 km away
Artifacts
46 reviews
.15 km away
Jimmy Buffet's Margaritaville
242 reviews
.22 km away
Ask a question
Questions & Answers
Terry S
22 October 2015|
AnswerShow all 2 answers
Response from Tim L |
Yes! It's a very short walk from the cruise ship terminal. You can see it on the right hand side as you come in by tender.
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Child-friendly, View, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
09:30 - 21:00
Monday
09:30 - 21:00
Tuesday
09:30 - 21:00
Wednesday
09:30 - 21:00
Thursday
09:30 - 21:00
Friday
09:30 - 21:00
Saturday
09:30 - 21:00
Location and Contact Information
  • Address: 43 South Church Street, 1103, Grand Cayman
  • Location: Caribbean  >  Cayman Islands  >  Grand Cayman
  • Phone Number: +1 345-947-2020
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
;