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Hard Rock Cafe

43 South Church Street, 1103, Grand Cayman
+1 345-947-2020
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Overview
  • Excellent29%
  • Very good36%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“nachos” (16 reviews)
“pulled pork” (4 reviews)
“salad” (11 reviews)
Closed Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
43 South Church Street, 1103, Grand Cayman
All Details
Write a ReviewReviews (429)
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1 - 10 of 351 reviews

Reviewed 2 weeks ago

We stopped in to the hard rock for a few drinks during pirates week. The drinks were good but the service was terrible. The bartender could not have acted more uninterested in us, and the hostess was just plain rude. I’m not sure if they...More

Thank Alexa M
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Alexa M Our sincere apologies for not meeting your expectations on your visit in November during our National Festival - Pirates Week. There is absolutely no reason for you to experience anything but our normal fantastic service. That is a simple controllable item. We have...More

Reviewed 2 weeks ago

Although this is a small location, we didn't have to wait too long to get a table for 6. The service was good and the honey mustard chicken sandwich I had was excellent. It was served on a large bun, along with an ample portion...More

Thank Colleen M
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Colleen M Thanks for mentioning our great food, our kitchen is the best. Hope you also enjoyed our amazing seaside view.

Reviewed 3 weeks ago

This Hard Rock Cafe is much less about the preservation of music history or heritage than it is about the cruise ships in the harbor. HRC is one of the first things people see when they turn right off the tender. You can sit upstairs...More

Thank Kay S
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Kay S Thanks for your detailed review and the excellent comments about our tasty salads. I couldn't agree more, believe me I love our burgers but, once in a while, a nutritious salad works wonders.

Reviewed 3 weeks ago

We stopped in here as a short stop, service was great - food was as expected for a chain restaurant - we try to enjoy local establishments when we travel, however we were a little STARVED and not sure where we wanted to go. So...More

Thank Jackie L
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Jackie L Thanks for giving a "chain" a chance. That is one of the cool things about visiting Hard Rock's all over the world - you can rely on our staples on the menu and our great service. Moreover, we all get to put some...More

Reviewed 3 weeks ago

I always like to get a Hard Rock Cafe t-shirt from every city that I visit. The t-shirts are always way overpriced, but they are usually pretty good quality. Having said that, however, the t-shirts at this place were so overpriced and of such poor...More

Thank TourGuide-KEVIN
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Kevin, We certainly apologize for not meeting your standards during your recent visit. All of our retail merchandise comes from approved vendors and our Hot Fudge Sundae is also a corporate recipe and we do not use chocolate sauce so, I'm not sure what happened...More

Reviewed 11 December 2017 via mobile

Nothing out the ordinary. It does have a nice view of the sea/harbour though. Food was good, v nice club sandwich. The shop is silly expensive, even for Cayman!

Thank Doddy0078
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 13 December 2017

Doddy0078 Thanks for mentioning our good food and nice view. Every once in a while, we just stare out the window to remind us how cool the location really is. See you soon hopefully.

Reviewed 10 December 2017

Six of us lunched here while our ship was in port. Not a huge restaurant and when there are multiple ships in port fills up early. We ordered:balsamic tomato bruschetta flatbread, fish sandwich, mahi fish tacos, burgers. Restaurant was very busy but service was friendly....More

Thank vette999
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 12 December 2017

vette999 Thanks for the positive feedback. Nice menu selections, glad all enjoyed.

Reviewed 9 December 2017

This was my first time in any Hard Rock Cafe, I actually tried to avoid them in the States only because I don't care for chains. I like to try local restaurants most of the time to get the flavor of the area, but didn't...More

Thank connie M
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 12 December 2017

connie M Thanks for the compliments. That is one of the great draws for coming to Hard Rocks all over the world. You can count on getting great service and great menu items but we also have the local menu items so you can enjoy...More

Reviewed 26 November 2017

We just came for the shop. Like the rest of the island it's very expensive. I ended up not buying anything as the USD is only worth $0.80. The Cayman prices were already high.

Thank Deb W
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 27 November 2017

Deb W - Yes, Cayman is expensive but, we hope you enjoyed your stay and our beautiful views. Just for clarification, the prices in the Rock Shop are already in US$. Hope we have the opportunity to see you again.

Reviewed 20 November 2017

We stopped in this water front, 2nd level Hard Rock Café for a couple of drinks and some rest after shopping in the area. Staff was exceptionally friendly and attentive. The view of the bay is amazing.

Thank FredBruen
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 23 November 2017

Thanks for taking the time to comment on amazing staff and view.

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Ask a question
Questions & Answers
Terry S
22 October 2015|
AnswerShow all 2 answers
Response from Tim L |
Yes! It's a very short walk from the cruise ship terminal. You can see it on the right hand side as you come in by tender.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, View, Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
9:30 AM - 9:00 PM
Monday
9:30 AM - 9:00 PM
Tuesday
9:30 AM - 9:00 PM
Wednesday
9:30 AM - 9:00 PM
Thursday
9:30 AM - 9:00 PM
Friday
9:30 AM - 9:00 PM
Saturday
9:30 AM - 9:00 PM
Location and Contact Information
  • Address: 43 South Church Street, 1103, Grand Cayman
  • Location: Caribbean  >  Cayman Islands  >  Grand Cayman
  • Phone Number: +1 345-947-2020
  • E-mail
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