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Factory Steak and Lobster

Avenida Winston Churchill | Real Intercontinental Santo Domingo, Santo Domingo, Dominican Republic
+1 809-683-6060
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Overview
  • Excellent94%
  • Very good2%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“crab cakes” (2 reviews)
“ribeye” (2 reviews)
“ate here” (2 reviews)
Closed Now
Hours
CUISINES
Steakhouse, Seafood, Vegetarian Friendly, Vegan Options
PRICE
RRRR
RATINGS
Food
Service
Value
LOCATION
Avenida Winston Churchill | Real Intercontinental Santo Domingo, Santo Domingo, Dominican Republic
All Details
Write a ReviewReviews (136)
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1 - 10 of 38 reviews

Reviewed 2 days ago via mobile

Very good food. The crab cakes are a little bit heavy. Other than that, great food. Great dessert as a courtesy.

Thank Carlo V
Reviewed 4 weeks ago via mobile

I loved the relaxed high-end ambience of this restaurant. I tried the dry aged steak which was very good and cooked the way I liked it. Nice wine list and excellent service.

Thank TaylanHi
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 4 weeks ago

Thanks a lot TaylamHi for your excellent review and for enjoying an unforgettable dinner at Factory Steak and Lobster. It is great that your experience was totally worth it, please come back anytime soon! Best regards,

Reviewed 2 September 2018 via mobile

Amazing Service. Good quality food. Outstanding presentation on every meal. And service wise have to admit that is simply great. Our thanks to Junior Hernandez (Waiter) , Carmen Reyes (waitress) Albert (kitchen). Our compliments to Mr Ludovich (F&B) for such great effort and team quality...More

2  Thank rejanece
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 3 September 2018

Dear rejanece, Thank you very much for sharing your impressions on your most recent visit to Factory Steak and Lobster, we always strive to offer a personalized service with a first class gastronomic to make your experience unique and it makes us extremely happy to...More

Reviewed 29 August 2018 via mobile

I went to lunch today for a meeting. Great ambiance, the food increible and the service even better. We were served by Junior Hernandez. His recommendations were right on the money!! The Cowboy Steak was the best I've ever had.More

Thank Juan Jose L
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 29 August 2018

Thank you so much Juan Jose L for your excellent review, our steaks are always on point! It makes us proud to know you were able to enjoy an unforgettable experience at Factory Steak and Lobster! It will be a pleasure to host you anytime...More

Reviewed 24 August 2018

Very good food, both sea and steaks, and good size portions. It's kind of pricey, but so are all restaurants inside hotels, and some serve regular food. The service is very good and the place doesn't get crowded.More

Thank loqueseaya
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 25 August 2018

Dear loqueseaya, thank you for taking some time to write this great review! We are glad to hear about your great experience at our restaurant Factory Steak & Lobster. We offer the best of ingredients available in the market to create an exceptional final product...More

Reviewed 24 August 2018 via mobile

Had an amazing night! The food is delicious and Junior Hernandez was an excellent server. The staff was very attentive and polite! Definitely will visit again!

Thank Alan L
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 25 August 2018

Dear Alan L, thank you very much for your excellent review and for sharing with us your great experience at Factory Steak and Lobster, it would be a pleasure to host you anytime soon! Best regards,

Reviewed 17 August 2018 via mobile

Here for work, had a lovely evening with even better service - our server, Junior, was helpful, polite and knowledgeable. Can’t wait to come back. If you want great wine, food and company this is your one stop shop.

Thank mfedorin
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 20 August 2018

Thanks a lot mfedorin for your excellent review and recommendations about Factory Steak and Lobster! It will be a pleasure to see you soon again! Warm regards,

Reviewed 16 August 2018 via mobile

Great service, junior hernandez was a delightful waiter,very attentive warm smile. The food was delicious, we ordered the mussels, creamy light tastyness especially with their fresh bread. The ceasar salad was sooo goodd and the Rideye to die for. Highly recommend this place if you...More

Thank Bettina G
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 20 August 2018

Dear Bettina G, thank you very much for sharing your impressions on your most recent visit to Factory Steak and Lobster, we always strive to offer a personalized service with a first class gastronomic offer to make your experience unique. We hope you visit us...More

Reviewed 24 July 2018 via mobile

Restaurant is simply amaizing! Exellent food and Service. Strongly recommend Angus Burger with Parmesan Truffle Fries

Thank Andreina L
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 26 July 2018

Thanks a lot Andreina L for sharing with all of us your excellent experience and recommendations about Factory Steak and Lobster, we are looking forward for your next visit! Have a great day!

Reviewed 20 July 2018 via mobile

I came to Santo Domingo for 2 weeks for business and the service here was the best I had. The food was excellent and timely, however the service by Junior was possibly better than any I've had around the world. He was kind, attentive, and...More

1  Thank Christine S
Sebastian G, General Manager at Factory Steak and Lobster, responded to this reviewResponded 21 July 2018

Dear Christine S, thank you so much for your kind words, it makes us extremely happy to know that you had an unforgettable experience at Factory Steak and Lobster. We hope to host you in your next trip to Santo Domingo! Kind regards,

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Questions & Answers
Daniel A
20 January 2018|
Answer
Response from Sebastian G | Property representative |
¡Estimado Daniel A, muchísimas gracias por su excelente comentario sobre nuestro restaurante! Nos encargaremos de hacerle llegar sus comentarios a Waskar para motivarlo a seguir así. También lo invitamos a poner esta misma... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Romantic, Groups, Business meetings, Child-friendly
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: Avenida Winston Churchill | Real Intercontinental Santo Domingo, Santo Domingo, Dominican Republic
  • Location: Caribbean  >  Dominican Republic  >  Santo Domingo Province  >  Santo Domingo
  • Phone Number: +1 809-683-6060
  • E-mail
Description
Enjoy the best meat cuts, international wines and the most delicious lobster at Factory Steak & Lobster
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