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Hard Rock Cafe Marbella

C/Ramon Areces s/n | Ramon Areces, 29660 Puerto Banus, Marbella, Spain
+34 952 90 80 24
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Overview
  • Excellent33%
  • Very good29%
  • Average22%
  • Poor9%
  • Terrible7%
Travellers talk about
“burgers” (73 reviews)
“fries” (12 reviews)
“ice cream” (7 reviews)
Closed Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
C/Ramon Areces s/n | Ramon Areces, 29660 Puerto Banus, Marbella, Spain
All Details
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Reviews (1 204)
Traveller rating
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1 - 10 of 605 reviews

Reviewed yesterday via mobile

We visited here on a Saturday lunch time. When we walked in it was very quite just three tables of people. It took 45 minutes before we got a drink then another hour before we got our food. Fridays around the corner is much better...More

Thank Byford-Jo
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded today

Thank you so much for coming to Hard Rock Cafe Marbella and for providing this feedback. We are truly sorry for your experience and we take your comments very seriously. We are interested in gathering additional details and we ask you to please send us...More

Reviewed 2 weeks ago

Hard rock is hard rock, there are no surprises, same menu, nice crew speaking good english, nice atmosphere and good American food. If you like HR CAFE - you will feel at home here. The only negative thing you may have - somehow the wifi...More

Thank sergea457
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded yesterday

Thank you so much for sharing your awesome review about Hard Rock Cafe Marbella. It makes us very happy to see that you have had such a great time! We would like to thank you for your positive comments and we are looking forward in...More

Reviewed 2 weeks ago via mobile

Very big tasteful portion off food i could not eat all. Stuff is very nice, good service, clean restaurant.More

Thank Nenad D
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 1 week ago

Thank you so much for sharing your awesome review about Hard Rock Cafe Marbella. It makes us very happy to see that you have had such a great time! We would like to thank you for your positive comments and we are looking forward in...More

Reviewed 2 weeks ago via mobile

Worst HRC ever. We are travelling all around the world and never been to such a dirty HRC. There have been only five tables occupied, the one next to us has not been cleaned in 30 minutes. Our table was still full of food from...More

Thank Reisefreak1982
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 1 week ago

Thank you so much for coming to Hard Rock Cafe Marbella and for providing this feedback. We are truly sorry for your experience and we take your comments very seriously. We are interested in gathering additional details and we ask you to please send us...More

Reviewed 2 weeks ago via mobile

Waited by the sign “please wait here to be seated” two waiters walked past us, no acknowledgment, another one 5 minutes later walked past, obviously we’re invisible (the restaurant is relatively empty) so, we left....stomped off to jacks smokehouse....INCREDIBLE! There’s my review, might help you...More

Thank Julie S
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 2 weeks ago

Thank you for visiting Hard Rock Cafe Marbella and for providing this feedback. We are truly sorry that for not being up to our normal high standard. Please be assured that we take all your comments very seriously and we will use them to avoid...More

Reviewed 2 weeks ago

We visited twice in our 10 day visit to the area. I'm coeliac and so was happy to see there was a designated menu (which was essentially a stripped down version of the regular menu) listing a fair amount of the regular items available. The...More

Thank Ivan M
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 2 weeks ago

Thank you so much for sharing your awesome review about Hard Rock Cafe Marbella. It makes us very happy to see that you have had such a great time! We would like to thank you for your positive comments and we are looking forward in...More

A TripAdvisor Member
234
Reviewed 3 weeks ago via mobile

Terrible service at all time! The local needs a total refurbishment.......decoration is so old and tacky! Food is not bad but extremely overpriced! Will definitely not be backMore

Thank A TripAdvisor Member
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 2 weeks ago

Thank you so much for coming to Hard Rock Cafe Marbella and for providing this feedback. We are truly sorry for your experience and we take your comments very seriously. We are interested in gathering additional details and we ask you to please send us...More

Reviewed 3 weeks ago via mobile

we love to visit a hard rock cafe. but this time it was a little disappointing.we ordered the combo starter which was good.then a side portion of chicken strip which came raw.More

Thank samlidyard
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 2 weeks ago

Thank you so much for coming to Hard Rock Cafe Marbella and for providing this feedback. We are truly sorry for your experience and we take your comments very seriously. We are interested in gathering additional details and we ask you to please send us...More

Reviewed 3 weeks ago via mobile

Used to love hard rock cafe for their classic American dishes.. but food quality is not even average. Maybe good for families with kids or just to stop for a beer.. service was ok but not what i remember hard rock as!More

Thank Theresa S
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 2 weeks ago

Thank you so much for coming to Hard Rock Cafe Marbella and for providing this feedback. We are truly sorry for your experience and we take your comments very seriously. We are interested in gathering additional details and we ask you to please send us...More

Reviewed 4 weeks ago via mobile

Visited many hard rock cafes around the world but I think this one is the most unimpressive. Think it may be a little off the beaten track but not as inviting as Many of the others we have visited.More

Thank Phil B
HardRockSpain, Director de Relaciones con Clientes at Hard Rock Cafe Marbella, responded to this reviewResponded 3 weeks ago

Thank you for sharing your review about your visit to Hard Rock Cafe Marbella. We take great pride on creating memorable experiences. However, we are truly sorry that we didn´t meet your expectations. We hope that if you come back again in the future, you...More

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Ask a question
Questions & Answers
Kimbolas73
23 July 2017|
AnswerShow all 10 answers
Response from Londoner1710 | Reviewed this property |
I brought my dog yesterday and we ate outside on the terrace and they didn't say anything !
1
Vote
Beth A
9 October 2016|
AnswerShow all 10 answers
Response from Fawaz F | Reviewed this property |
yes you can take a Bus ride which will drop you off infront of el corte inglese, HRC will be few steps away.
0
Votes
ellie77337
31 August 2016|
AnswerShow all 8 answers
Response from bdet | Reviewed this property |
we went on a sunday, mid afternoon, mid may and it was fairly quiet. It may not be as hectic now that school is back in session and the summer months are done.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$19 - US$25
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Groups, Child-friendly, Special Occasion Dining, Bar Scene
Open Hours
Sunday
12:00 PM - 12:00 AM
Monday
12:00 PM - 12:00 AM
Tuesday
12:00 PM - 12:00 AM
Wednesday
12:00 PM - 12:00 AM
Thursday
12:00 PM - 12:00 AM
Friday
12:00 PM - 12:00 AM
Saturday
12:00 PM - 12:00 AM
Location and Contact Information
  • Address: C/Ramon Areces s/n | Ramon Areces, 29660 Puerto Banus, Marbella, Spain
  • Location: Europe  >  Spain  >  Andalucia  >  Province of Malaga  >  Costa del Sol  >  Marbella  >  Puerto Banus
  • Phone Number: +34 952 90 80 24
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