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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Seafood, Sushi
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner, Lunch
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meals, features, about
Reviews (31)
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LanguageEnglish
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Reviewed 27 January 2020

Yes, it's a chain but what a great place to get wonderful fish and seafood in Welkom! It's been almost 2 years since I reviewed OB so thought it was time to update. We took some friends there today and had the most wonderful dinner....The server was well trained and very eager to meet our needs. He was not pushy or hovering but stayed in the distanced and looked our way often to ensure we were well cared for. Of course, the food was the star of the show. Great seafood and sides expertly prepared by those guys and gals behind the scene. The OB has made some very nice improvements over the past couple of years. You will get a great meal here. Most of the time you see the owner/manager sitting at a table but not tonight. Thanks Welkom OB for the great experience. One of the best restaurants in Welkom.More

Date of visit: January 2020
Helpful?
Ocean B, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 30 January 2020

Hi D7814Sxrobertn, Thanks for leaving us such a wonderful review. Customer experience and satisfaction is our top priority and your review reaffirms the hard work we put in every day. We hope to see you again soon. Many thanks, Ocean Basket

Reviewed 6 November 2019

i real enjoyed the sea food at ocean basket welkom metro village, it was delicious. it is only veggies that i did not enjoy since they were little bit fatty.More

Date of visit: January 2019
Helpful?
Ocean B, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 29 November 2019

Hi there 454Mandlag, Thank you for sharing this feedback with us. If you could, please send us your contact details and feedback to customercare@oceanbasket.com so that we can contact you directly to resolve this matter. We hope to "sea" you again soon, Many thanks, Team...More

Reviewed 29 July 2019 via mobile

Sitting on deck with relaxing atmosphere. Food was really great. Great waiter, owner visit the table.

Date of visit: July 2019
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 6 August 2019

Hey there Bevam1, Thank you for this fin-tastic review! We are so glad that you enjoyed your time with us. We hope to "sea" you again soon. Many thanks, Ocean Basket

Reviewed 7 May 2019

we regularly visit the Ocean Basket in Welkom. One of the best places to eat. Love the new patio and layout. Well planned renovations with the least inconvenience. You guys rock. service excellence and quality food.More

Date of visit: April 2019
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 15 May 2019

Hey there Manto2014. Thanks for the compliments, we appreciate the positive feedback. Our team at Ocean Basket Welkom is always looking to serve up a great OB experience. We will be sure to pass on the great feedback! Come and visit again, soon. Many Thanks,...More

Reviewed 20 March 2019

Being a franchise, you only expect the best and that is what you get. Amazing menu, setting and atmosphere is what you expect and what you receive.

Date of visit: January 2019
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 1 April 2019

Hi there Sightsee28094517792, Thank you for such a great review. We're happy to hear we got it right and that you had a wonderful time with us. The OB Team

Reviewed 20 March 2019 via mobile

I have always loved to take my family to Ocean Basket to enyoy some seafood but unfortunaty have to say the past two (2) times was a huge dissapointment to me as the food was no more as good as I use too. Lately I...am looking at alternative restaurants to take my family to. I really hope Ocean Basket will rectivy this shortcomming.More

Date of visit: March 2019
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 1 April 2019

Hello Jacquesr653, Thanks for the review. We all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please follow the link to leave us with your details so we can be in touch. http://eyerys.net/ocean We look forward to hearing...More

Reviewed 14 February 2019

I had a great experience at Ocean basket in Welkom. The staff is always friendly and always try to meet your needs. The food is delicious and fresh. They never dissappoint. Keep it up.More

Date of visit: August 2018
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 15 February 2019

Hi there Matodizin, We are beaming from fin to fin. Thank you for the kind words. We are glad to hear the service was top notch. We will let the team at Ocean Basket Welkom know to keep up the good work. "Sea" you soon....More

Reviewed 20 January 2019

The new furniture and patio part is going to look stunning. One of my favorite places to eat. Staff and owners stunning you guys!!

Date of visit: January 2019
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 22 January 2019

Hi Manto2014, Thank you for this fin-tastic review! We are so glad that you had a "whale" of a time! We look forward to having you back again at Ocean Basket Welkom Metro Village, soon. Many Thanks, Ocean Basket

Reviewed 16 January 2019

You will never be disappointed at this Ocean Basket. The staff treats you like family and is always very polite and fast. I have never had problems with the food. And the floor manager will always check on all the customers. Thank you ocean basket

Date of visit: November 2018
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 17 January 2019

Hi there Igor4President, Thank you for this fin-tastic review! Our team at Ocean Basket Welkom Metro Village is always looking to serve up great service. We look forward to having you back again at Ocean Basket Welkom Metro Village, soon. Many Thanks, Team Ocean Basket

Reviewed 16 December 2018 via mobile

We had a very enjoyable experience, the welcoming was nice and the food, service and atmosphere was really great. The only negative part is that the trainees are a bit over eager to clean up the tables, constantly around the table to take away dishes,...some of which are still being used, we trust that you would attend to this. Kind RegardsMore

Date of visit: December 2018
Helpful?
OceanB21, Guest Relations Manager at Ocean Basket Welkom Metro Village, responded to this reviewResponded 9 January 2019

Hi Klipkraal, Thank you for taking the time to review Ocean Basket Welkom Metro Village. We all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please follow the link to leave us with your details so we can...More

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