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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Fast food
Meals
Breakfast, Lunch, Dinner, After-hours
FEATURES
Takeout, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Free Wifi, Drive Thru
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features, about
Reviews (148)
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131 results
Traveller rating
29
31
29
13
29
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Time of year
LanguageEnglish
Traveller rating
29
31
29
13
29
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Reviewed 26 November 2020

I do enjoy a nice meal from McDonalds, but this location has staff that needs, to be better with their communication as well as their service to their guest. I always go through drive thru (Since the lobby is closed) and I feel they don't...care about the customer and feel they are rushing and don't pay attention to detail. I will continue to return, but hope changes are going to happenMore

Date of visit: November 2020
Helpful?
Reviewed 18 March 2020

2nd time in two weeks going up there to find out they're closed. Parking cones in the drive thru so I get out of my car and when I get inside they tell me they're not serving food. Why are the doors open then?! 24...hour business?? Manager told me tonight that they closed 5 minutes before I got there, which was at 11:40, none of it makes sense and they've lost a customer for good.More

Date of visit: March 2020
Helpful?
Reviewed 6 March 2020

Visited twice during our stay near Champions Gate. No issues with the food at all, service was fine too. We did arrive at a quiet time so can’t comment on what it’s like during busy times.

Date of visit: October 2019
Helpful?2  
Reviewed 30 December 2019 via mobile

Like all other reviews before mine. Unless you have hours to waste and okay with WRong order, avoid like a disease. THIS IS YOUR FINAL WARNING. Corp office needs to take a look at this place and re train their staff from Management to cook

Date of visit: December 2019
Helpful?
Reviewed 3 November 2019

Avoid this mcdonalds at champions gate the service is terrible we have been in on different days for different meals and they managed to mess up.our orders everytime particularly missing off drinks having to go to the counter and ask for missed off items after...25 minutes wait time .The staff avoid your eye contact and don't apologise for your wait or messing up your orders think they need to get a manager in there to run it properly or retrain the staff.We were not the only ones everyone's orders were being messed up will not return and if you are after fast food don't go here I could have bought the ingredients and cooked it quicker myself.More

Date of visit: November 2019
Helpful?
Reviewed 31 October 2019 via mobile

This has to be the rudest, slowest McDonalds I have ever visited. The experience was so bad that I don’t think I’d visit any again. The manger with red/purple hair was slow, looked filthy, took need head to the complaint and was not interested. 40...mins for a takeaway, order incomplete. Stay well away from this place. Shame on you as representatives of McDonalds.More

Date of visit: October 2019
Helpful?
Reviewed 24 September 2019 via mobile

they are all useless, no one knows what they are doing, waited 40 mins for food considering it’s a “fast food” restaurant, no one gets orders right, rude staff, lying staff. needs to close down, avoid.

Date of visit: September 2019
Helpful?
Reviewed 25 August 2019 via mobile

My grandson is a picky eater. You can’t go wrong by him with McDonald’s. He will have breakfast pancakes and cheese burgers plain for dinner and lunch. It sounds easy a cheese burger with only cheese. So many spots get this wrong. This crew got...it right for 9 days, multiple orders. Thank youMore

Date of visit: August 2019
Helpful?
Reviewed 20 August 2019 via mobile

Just goes to show when you read a few poor reviews and notice no-one has put up a review for a while it’s because we’re too nice and don’t want to add to their pain. But service slow and inaccurate, no apology passed to someone...else to resolve. It’s clear the staff are not happy. If your the Manger visit the store and give them a boost, if your onsite consider closing thus is not for youMore

Date of visit: August 2019
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Reviewed 20 August 2019

The usual menu as seen worldwide, service was with a smile, food edible for a quick fix, restaurant was clean.

Date of visit: August 2019
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