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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$3 - US$8
CUISINES
Steakhouse, Fast food, Barbecue
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Sponsored by: Eagle Mountain Spur Steak Ranch

Top 3 Reasons to Eat Here

1. SA’s Favourite Steakhouse
1. SA’s Favourite Steakhouse
"Steak is always cooked to perfection"
CD0709
See reviews that mention SA’s favourite Steakhouse
2. Original Spur Burger
2. Original Spur Burger
"Food prepared to the perfection."
ertjiesd
See reviews that mention Spur Burger
3. Kid Friendly
3. Kid Friendly
"A warm team assisting you to have a great Spur experience each time."
Z3560YHguestg
See reviews that mention Kid-Friendly
Reviews (20)
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18 results
Traveller rating
7
8
0
2
1
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LanguageEnglish
Traveller rating
7
8
0
2
1
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Reviewed 27 February 2021 via mobile

Truly a pathetic experience. Waited 45 minutes for 2 cold breakfasts, toast served after the meal and eggs not per order (soft vs well done). Paid the bill, including the amount charged for the 2 replacement eggs (!!) tipped the waitress properly (not her fault)...and left. I won’t be back and would give this place zero “stars” if I could. Absolute indifference from the manager when I queried the charge for the extra eggs - actually not worth the discussion or getting upset for R20 ...More

Date of visit: February 2021
Helpful?
Spur_Steak_Ranches, Agency / Consultant at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 1 March 2021

Hi Markh6072, Thank you for your feedback. We are very sorry to read that this was your experience with your meal and our service. This is certainly not the norm! We would truly appreciate the opportunity to discuss your experience with you directly. Kindly provide...More

Reviewed 14 January 2020

The plant-based offering at the Spur is a lot better than most franchises. We were allowed to have our dogs at an outside table. The staff was very friendly.

Date of visit: December 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 23 January 2020

Hello there Clare930, Thanks so much for taking the time to send us your feedback. Nothing pleases us more than satisfying our customers with wonderful and friendly service. We look forward to having you back again soon! Kind regards, Spur Steak Ranches

Reviewed 14 February 2019

Went to visit family in Thabazimbi and suggested to have super at the Spur. It was a Friday night just after payday. on arrival I was surprised about the small amount of people for a Friday night. We had to seat ourselves, waited for about...15 minutes, got up and went to the lady behind the till and requested service. Eventually a waiter arrives, very unfriendly and not helpful at all. Ordered drinks and on arrival ordered our food, The longest we have to ever, and no waiter to replenish drinks. When the food arrived it was semi cold, especially the chips. Waiter never came around again and had to go to the till to obtain the bill and settle the account.More

Date of visit: January 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 15 February 2019

Dear Albertv887, Thank you for taking the time to send us your feedback. We're so sorry to read that this was your experience. That certainly doesn't sound like the level of service we pride ourselves on. If you wouldn't mind forwarding this review on, together...More

Reviewed 31 October 2018

Excellent service, food was good, as usual at a Spur. Easy access location and nice play area for children.

Date of visit: October 2018
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 9 November 2018

Hello Fearless15028954616, Thanks so much for taking the time to send us your feedback. Nothing pleases us more than satisfying our customers. We hope to see you again soon for another Spurrrific experience. Kind regards, Spur Family

Reviewed 12 September 2018 via mobile

Friendly and efficient service with an amazing kids play area! Food was made quickly and the expected great quality known from Spur.

Date of visit: August 2018
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 17 September 2018

Hi nelmaels, Thank you so much for your great review! We're thrilled to read that the food & service was a hit. We hope to see you again soon. Kind regards, Spur Steak Ranches

Reviewed 29 August 2018

Thabazimbi has changed a lot since the days when we used to struggle to find a petrol station with a half-clean toilet. Visiting from the UK, we made full use of Spur's free wifi and children's play area more than once this holiday (have you...seen South African data roaming charges?). Staff friendly, service prompt. Burgers and milkshakes both delicious. Sure, it's a chain so you pretty much get what you'd expect from a Spur. But deep in the bushveld, it was a very welcome surprise!More

Date of visit: August 2018
Helpful?
Reviewed 26 August 2018 via mobile

Spur! Our taste for life! I hereby wish to thank Eagle Mountain Spur in Thabazimbi for a wonderful and tasty lunch and awesome service from your friendly staff! Looking forward to our next visit at our Spur family. Geraldine van Wyk.

Date of visit: August 2018
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 3 September 2018

Hi Geraldine, Thank you for taking the time to review Eagle Mountain Spur family restaurant. So happy to hear the food & service was a hit! We look forward to having you back again soon. Kind regards, Spur Steak Ranches

Reviewed 10 July 2018

Best Spur in the bushveld with a real friendly environment and great service. Staff is friendly, fast and food is good.

Date of visit: April 2018
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 14 July 2018

Hi JCHavenga, Thank you for taking the time to review our Eagle Mountain Spur family restaurant. So happy to hear the food & service was a hit! We look forward having you back again, soon! Kind regards, Spur Steak Ranches

Reviewed 7 December 2017

I was disappointed. We stopped to stretch legs and let the kids play. Service was poor and the entire place was dirty. The play area was filled with rubbish, and with kids trying to pick up everything this was not fun.More

Date of visit: November 2017
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 18 December 2017

Dear husky28, Thank you for taking the time to send us your feedback. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of cleanliness and service quality we pride ourselves on. If you wouldn't mind forwarding this...More

Reviewed 7 August 2017

The Spur restaurant is next to the main road going through Thabazimbi. if you need good food and good service this is the place to stop.

Date of visit: August 2017
Helpful?1  
Spur_Steak_Ranches, Guest Relations Manager at Eagle Mountain Spur Steak Ranch, responded to this reviewResponded 18 August 2017

Dear gerda12015, Thank you for your wonderful review of Eagle Mountain Spur. We are always looking to serve up a wonderful Spur experience - glad you enjoyed it. Warm regards, Spur Family

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Frequently Asked Questions about Eagle Mountain Spur Steak Ranch

Yes, Eagle Mountain Spur Steak Ranch offers takeaway services.

Eagle Mountain Spur Steak Ranch is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 4