I fail to see how this is 5* accommodation. The grounds are stunning and food incredible. But the accommodation itself is not. The suites are old country cottages which look beautiful from the outside but inside they have not been completed with a membrane, therefore...they are open to dirt and bugs, which fall freely on you and your belongings. The floor is woven rope which is impossible to clean, it holds a multitude of sins and looked filthy. Worst of all our cottage spelt terrible, a very pungent animal urine smell. We were told it was the smell of wet thatch, but we were sure one of the many baboons had urinated in the room. The baboons are everywhere and if you don’t close your doors and windows they are straight in, and are known for being aggressive. The bathroom was old and run down and in need of an upgrade and we were bitten terribly. To finish it off, the manager was very rude when we complained so customer service was non existence, he agreed the room smelt but didn’t seem to see why we wouldn’t want to stay in a stinking room! Finally another manager said they would do a deep clean, only that night fir us to find a lizard next to the bed, it looked like it had been dead for a while, so I question their cleanliness. When reported their response was ‘oh dear!’
Overall the worst place we have stayed in our travels round SA and it’s such a shame as the story behind Hunters was beautiful, I just hope the owners read this and can look to amend for future visitors.More