Fcancer reposted a review
Had a sincere and fast response from hotel management today. Was offered back complimentary breakfast and full explanation of why there was delay for our check in. Despite the initial disappointment, my kids love this hotel. They are happy with the in room pool and xbox and smart tv. We appreciate the patience and friendliness of the staff. Will provide update on my initial review written this morning. Hope the hotel boss would think about ways to keep up good service during peak season.