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Pictures of Chateau Tongariro Hotel - Whakapapa Photos

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From Review : Rustic and private Fergusson villa of Chateau Tongariro Hotel
Rustic and private Fergusson villa
Historia pura
The signature lamb dish for 2, so yummy!
Chateau Tongariro Hotel
Chateau Tongariro Hotel
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Other Recent Reviews

High Tea
October 2020
jmvt2013 wrote a review Nov 2018
Adelaide, Australia40 contributions2 helpful votes
We are traveling to parts of the North Island where we haven't been before over 3 weeks. I booked the 2 bedroom villa for 4 nights so that we could make most of our meals. We found it very private and cosy after we pumped up the great gas heater and I loved the washing machine
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Date of stay: November 2018
Response from ChateauHMGT, Front Office Duty Manager at Chateau Tongariro Hotel
Responded 14 Nov 2018
Dear jmvt2013, Thank you for staying with us at the Chateau Tongariro Hotel and for taking the time to write your review. While we wish you had a better experience in our cafe, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and we have shared your feedback with our head chef and executive management team. We are delighted to hear that you had an amazing overall experience staying in our cosy Fergusson Motel Units, enjoyed your dinner in the Ruapehu room and we are glad our maintenance team was able to help with the outside lighting. Thank you for your reference to our wonderful reception staff who are very grateful to be recognized for their service and dedication. We do apologies for the inconvenience caused during your stay and are looking forward to welcome you again. Sincerely
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