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Room Nr.506 view - Picture of Mercure Hotel Duesseldorf City Center, Düsseldorf

Photo: Room Nr.506 view

From Review : Poorest hotel in my life of Mercure Hotel Duesseldorf City Center
Room Nr.506 view
table at my room Nr.506
My room 506 window
Deadbolt lock on door is broken so chairs can be used to secure the door.
The deadbolt safety lock is broken for all rooms in the hotel. Here's a solution with 2 chairs to block the door and prevent entry.
Hmm, not too happy at check in
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Other Recent Reviews

forecaster wrote a review Dec 2019
Riga, Latvia52 contributions20 helpful votes
Hotel is located very close to train station but in general very bad hotel with small, dirty and cold rooms. Please see my photos from room Nr.506. The front desk staff is not friendly (exept womans staff). When I asked to change my room for my money, the receptionist didn't
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Date of stay: November 2019
Response from Sven_Schlueter, General Manager at Mercure Hotel Duesseldorf City Center
Responded 08 Dec 2019
We regret that your experience with our hotel, the room and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager
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