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From Review : Cloud 23 afternoon tea. Over hyped of Hilton Manchester Deansgate
Cloud 23 afternoon tea. Over hyped
Worst Housekeeping Ever!!
overpriced and busy
Free water, Thanks!
Manchester Hilton
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September 2021
Honestjess wrote a review Apr 2016
Jomtien Beach, Thailand110 contributions12 helpful votes
Don't come to afternoon tea Proper let down. You think it's famous hotel that food would be at great quality but you though wrong. It was like cheap stale tasteless sandwich wasn't much choice hard someone with allergic they ask but still gave you food that can't touch or have.
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Date of stay: April 2016
Response from John M, General Manager at Hilton Manchester Deansgate
Responded 02 May 2016
Dear Honestjess I am really pleased that we were your preferred choice when enjoying Afternoon Tea in the city with your family. I am thrilled that you found the team members to be welcoming and attentive and that they looked after you during your visit. I can assure you that the team have been made aware of your kind words. However, I am disappointed to read that you were not 100% satisfied with the food offering. I have shared your feedback with the Kitchen and Afternoon Tea team to ensure that we do not receive a comment of this nature again. We hope we are able to welcome you and your family back to the hotel soon. Best wishes John McLaughlin General Manager
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