Dear HoneyBee428, We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service, and above all that we have once more successfully achieved to deliver the most memorable experience to our valued guests. Please recibe a sincere apology for the inconvenience with the Vacation Club, the least thing we wanted was to give you a hard time. We highly appreciate your comments. We are working on a daily basis to exceed our guest’s expectations and we would love to have the opportunity to host you again in the near future to offer you and your honey the most remarkable stay. Kind regards!