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Royal St Andrews Hotel

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Royal St Andrews Hotel
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304 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Port Elizabeth, South Africa
Reviewed 4 days ago NEW

Fantastic hotel with excellent staff. The food was the highlight of our trip, and could not be faulted. Only complaint was with the shower where it was not possible to regulate water temperature, and it would oscillate between very hot and cold continuously. Apart from that, excellent weekend.

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Thank Deon S
Reviewed 1 week ago via mobile

What a fantastic renovation on a historic hotel. We spent one night with 7 year old twins. We had to stay in the new section as no under 12s allowed in the old part sadly. Mattresses were made up in our room which worked perfectly. It's not really an entertaining space for kids apart from the pool but the hotel...

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Thank katechi2014
Port Alfred
Reviewed 1 week ago

Overall the hotel is a delight - very modern with great rooms, good pillows, good room size. Friendly staff and general breakfast menu great. Pub with meal menu also great. SPA facilities and staff excellent. Challenge booking online through Booking.com as special requests not addressed by hotel which was a bitter disappointment.

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Thank 897shelleys
Port Alfred
Reviewed 1 week ago

Royal St. Andrews is an experience quite unlike Port Alfred. It could easily be located in any major city in the country or else, and it would still stand out as an attractive spot. Just frequently check out the jam bottles at the breakfast lounge!

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Thank lizon2017
Durban, South Africa
Reviewed 2 weeks ago

This was the best service I have received in a very long time. From the minute we arrived, the staff were extremely helpful and friendly. The hotel was beautiful and the rooms were very comfortable with lovely modern decor. The breakfast was divine and the staff was very attentive and willing to accommodate our special requests. Wish we could've stayed...

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Thank Esso2017
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this review

Dear Esso2017: Thank you for posting a review of your stay with us. I have passed your comments on the Team, who appreciated them a great deal. I hope you visit us again soon. Wessel Benson General Manager

Reviewed 2 weeks ago

Staff goes the extra mile. Super Breakfast and rooms were great. Would have loved a bath in our room but we forgot to ask upfront. Very safe and being a small town close to everything. We will certainly recommend this establishment.

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Thank jacov466
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this review

Dear JacoV: Thank you for posting a review of your stay with us. I hope you return soon , and stay in one of the Heritage rooms , as these 10 rooms have baths and showers. Wessel Benson General Manager

Port Alfred
Reviewed 3 weeks ago

great place to stay, close to blue flag beach, dining at highlander great eisbein delicious, clean spacious room, plenty of parking, friendly staff. breakfast service needs attention, tea no milk, no butter on table, but food really great.

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Thank 769guestk
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this review

Dear 769Guestk: Thank you for posting a review of your stay with us. Please accept my apologies for the poor standards you encountered during breakfast. I will follow up with those involved to ensure that standards improve dramatically. Wessel Benson General Manager

Johannesburg, South Africa
Reviewed 3 weeks ago

The rooms are stunning and the friendliness of the staff is amazing. I will definitely stay there agin. The facilities are top class and the staff try to make the stay as enjoyable as possible. A great experience.

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Thank olivia1002017
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this review

Dear Olivia: Thank you for posting a review of your stay with us. I hope you visit us again soon. Wessel Benson General Manager

Reviewed 3 weeks ago via mobile

Special architecture and experience Our party comprising 8 couples had a wonderful stay at the hotel.We loved the combination of the old and the new architecture that creates a wonderful atmosphere. The rooms are sunny and spacious and the meals added to our experience.Good service overall by all the employees.

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Thank 344sakkieb
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this review

Dear SakkieB: Thank you for posting a review of your stay with us. I hope you visit us again soon , and bring the whole crowd with ! Wessel Benson General Manager

Port Alfred
Reviewed 3 weeks ago

Somewhat expensive in S.A. Rand terms. Up till approx. 10.00 pm, a bit noisy of people drinking and socializing downstairs directly below the Suite. Otherwise it was a most pleasant experience, and the courtesy and attentiveness of Manager and staff was outstanding. The breakfast is of the best, and provide for all tastes The mattress and bedding truly very comfortable...

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Thank 342rexb
RoyalStaGM1, General Manager at Royal St Andrews Hotel, responded to this review

Dear RexB; Thank you for posting a review of your stay with us, we enjoyed having you stay with us. I hope we see you again. Wessel Benson General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Thistle Restaurant
The Thistle Restaurant
Cuisines: International, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
The Royal St Andrews Hotel, Conference Centre & Spa continues to honour a reputation of traditional hospitality dating back to 1924.The beautifully restored original building is home to the iconic Highlander Pub, The Thistle Restaurant and 10 "Heritage" rooms. A central courtyard and garden create a link to new facilities - a state of the art conference centre, 50 contemporary bedrooms and a Camelot Spa. Reverse osmosis treated water is supplied to cold water taps in all rooms. Free, high-speed Wi-Fi connectivity is available across the entire property. The Thistle Restaurant is ideal for intimate dinners or special occasions. The Highlander Pub is a traditional pub featuring its own locally brewed craft beer and a Gastro Pub menu FACILITIES: Filtered water in cold taps ( From Reverse Osmosis Plant) The Highlander Pub:a traditional pub featuring its own locally brewed craft beer and a Gastro Pub menu. It continues to be the favourite place to meet old friends for cold beer and excellent food.The Highlander Pub with traditional fare The Thistle Restaurant - upmarket a la Carte The Paper Nautilus Deli is a casual first come, first served style eatery overlooking a stunning courtyard and garden. A great meeting place for quality coffee and a scrumptious breakfast. Conference Center Camelot Spa Indoor play area for children ... more   less 

Additional Information about Royal St Andrews Hotel

Address: 19 St Andrews Road | West Bank, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Price Range: R1 401 - R2 095 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal St Andrews Hotel 4*
Number of rooms: 60
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Questions & Answers

Questions? Get answers from Royal St Andrews Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are gorgeous and the Wi-Fi is excellent, you can use it anywhere in the facilities.”
olivia1002017, 7 Apr 2017 | Read review
“Try get a room with garden access!”
aleshiav2017, 3 Jan 2017 | Read review
“Ask about their Specials”
johnrT9209XJ, 19 Jul 2016 | Read review
“The three I stayed in were great!”
, 17 Jul 2016 | Read review
“Ground floor rooms have access to the garden.”
  • Bathrooms are well equipped
  • Television looks awfully small from 3 meters away
  • Luxury room 26
616cyrilk, 14 Jul 2016 | Read review
5 of 5