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33 Van Der Riet Street, Port Alfred 6170 South Africa
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Traveller (57)
Dining (20)
Room & Suite (20)

About

#7 of 47 hotels in Port Alfred
Location
Cleanliness
Service
Value
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with Smart televisions, telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with heated towel rails. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Golf course
Hiking
Highchairs available
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Horseback riding
Canoeing offsite
Fishing
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Waxing services
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Afrikaans, Xhosa
589Reviews2Q+A46Room tips
Traveller rating
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Most Recent
Donald M wrote a review Nov 2023
East London, South Africa12 contributions1 helpful vote
Outstanding for a training hotel. Staff very accommodating and helpful. Food and atmosphere excellent. Beer cold and beer glasses clean. Venue nice and central. Ideal for a short stay or golfing tour.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Freedom42594058506 wrote a review Oct 2023
2 contributions
They offer terrible food . They need new chefs who knows how to cook. Imagine paying so much money but cannot eat proper food. Everything is fine but please do something with those chefs they are not doing well
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Asanda M wrote a review Jun 2023
1 contribution
Their service is very poor the chefs had attitudes they don’t smile they are mood and got chick ohh I don’t wanna talk about their food it’s tasteless and I couldn’t even eat a potatoes because they were raw I just hate being there and definitely me and team we will never come back
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: The managers must teach their workers a manner
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Freedom42594058506 wrote a review Jun 2023
2 contributions
The food is really terrible . The chefs are not nice they have an attitude towards people ,even when they dish up for you the plate is so messy for an example you may find your please with a meet of top of a salad . Its like they are dishing up for a dog . This hotel needs new chefs because nobody can tolerate this . I dont even understand how it has four stars when the service in the restaurant is tgis poor and terrible
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: The chefs are not friendly and the are terrible when it comes to cooking. They must be trained or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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amaman326459 wrote a review May 2023
East London, South Africa1 contribution
it was okay, very peaceful me and my girl enjoyed every second even though there was a problem with the air-conditioning but my girlfriends covered that during the night so i will pardon you on that one. Otherwise the place is perfect, i loved your prices too
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel by Stenden
Responded 02 Jun 2023
Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. The team so thrilled to hear the comments you have left and we have followed through on the air-conditioning as mentioned. All the departments strive for excellence and the review illustrates the service standards for us. We look forward to welcoming you back in the near future. Warm regards, The MyPond Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
695bryanp wrote a review Mar 2023
6 contributions1 helpful vote
Once again, I had an awesome stay ay MyPond Hotel. Staff, meals and facilities were once again superb. Located on the Kowie River in a quite area of Port Alfred, this is the ideal hotel for some quiet relaxation time.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel by Stenden
Responded 17 Apr 2023
Thank you for your feedback received. We are pleased you enjoyed your stay, complimenting the hotels facilities and team members. We pride ourselves on service. We look forward to hosting you in the near future again. Have a wonderful day. Kind regards, MyPond Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cindyleighmyburgh wrote a review Mar 2023
1 contribution
My overall stay was great but there are a few things that need to be worked on. On the final morning of my stay I ordered room service for breakfast. There were some items missing. I was phoned about how I wanted my eggs but I never received my eggs, I ordered hashbrowns for myself and my daughter but they never arrived. I feel that curtains need to added over the blinds as light still comes through. There are signs around the hotel stating quiet time but I must say that this not enforced. The people who stayed in the same block as me were slamming doors and shouting until well after midnight.
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Review collected in partnership with this hotel
Date of stay: March 2023
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel by Stenden
Responded 17 Apr 2023
Thank you for your feedback received. Thank you for the improvement suggestions, we have noted to avoid disappointment for future guests. We are sad to hear that you did not receive your complete order for breakfast. In addition, we shall enforce the quiet periods to our guests to avoid sleep quality of our guests. Have a wonderful day. Kind regards, MyPond Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
siyandan2023 wrote a review Mar 2023
East London, South Africa1 contribution
Initially I was booked at MyPond Hotel for only two days and I would then move on to my next accomodation in Grahamstown/PE for the remainder of the week. When the day came to checkout, I couldn't accept leaving such a beautiful & opulent place for the unknown. The only clear choice was to extend my stay which I gladly did for the remainder of the week. I thoroughly enjoyed my stay and I cannot wait to go back!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel by Stenden
Responded 09 Mar 2023
Thank you for your feedback received. We are pleased you enjoyed your stay with us and extending your reservation. We look forward to hosting you in the near future again. Have a wonderful day. Kind regards, MyPond Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hesten1978 wrote a review Feb 2023
Johannesburg, South Africa1 contribution
The rooms are top notch and are fitted with aircons which really helped with the heat. The food was really great and we enjoyed our experience in the restaurant. The hotel staff were simply awesome during the entire stay. They made us feel at home.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel by Stenden
Responded 16 Feb 2023
Thank you for your feedback received. We are pleased you enjoyed your stay, complimenting the rooms are top notch, food being delicious in the restaurant. The team members are pleased they could deliver great service. We look forward to hosting you in the near future again. Have a wonderful day. Kind regards, MyPond Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tania R wrote a review Feb 2023
Johannesburg, South Africa3 contributions
Lovely hotel, great service and food! I will definitely be back - the location is just perfect. It situated on the Kowie River and the view is really calming and relaxing. It's close to town and the beaches so very convenient whether you want to see friends and family or do business.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel by Stenden
Responded 06 Feb 2023
Thank you for your feedback received. We are pleased you enjoyed your stay with us. Prime location on being based at the Kowie River, pure tranquility which is our highlight. We are pleased the service and food was great. We look forward to hosting you in the near future again. Have a wonderful day. Kind regards, MyPond Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 677 - R 1,204 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaEastern CapePort Alfred
NUMBER OF ROOMS
27
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MYPOND HOTEL BY STENDEN - Now R 973 (Was R̶ ̶1̶ ̶5̶3̶5̶) - UPDATED 2023 Reviews & Price Comparison (Port Alfred, South Africa) - Tripadvisor

Frequently Asked Questions about MyPond Hotel by Stenden
Which popular attractions are close to MyPond Hotel by Stenden?
Nearby attractions include Great Fish Point Lighthouse (1.1 km), The Kowie Museum (0.3 km), and Richmond House Museum (1.1 km).
What are some of the property amenities at MyPond Hotel by Stenden?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at MyPond Hotel by Stenden?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at MyPond Hotel by Stenden?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at MyPond Hotel by Stenden?
Yes, free parking is available to guests.
What are some restaurants close to MyPond Hotel by Stenden?
Conveniently located restaurants include Graze By The River, Ocean Basket Port Alfred, and The Penny Farthing Cafe & Bistro.
Are there opportunities to exercise at MyPond Hotel by Stenden?
Yes, guests have access to a pool during their stay.
Is MyPond Hotel by Stenden located near the city centre?
Yes, it is 0.3 km away from the centre of Port Alfred.
Are any cleaning services offered at MyPond Hotel by Stenden?
Yes, dry cleaning and laundry service are offered to guests.
Does MyPond Hotel by Stenden offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at MyPond Hotel by Stenden?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.