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33 Van Der Riet Street, Port Alfred 6170 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (52)
Dining (11)
Room & Suite (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 21/01/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from MyPond Hotel
Updated 21/01/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Port Alfred
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal.
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Location

Full view
49Car recommended
Grade: 49 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
33 Van Der Riet Street, Port Alfred 6170 South Africa
Getting there
East London Airport107 kmSee all flights
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567Reviews1Q+A44Room tips
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Popular mentions
evisse555375 wrote a review Jun 2021
1 contribution
We only received our coffee with breakfast after our breakfast was finished and the cleaning staff did not replace the empty water bottles with new ones, But other wise our stay was excellent and the staff was very professional
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Review collected in partnership with this hotel
Date of stay: June 2021
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Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel
Responded 01 Jul 2021
Thank you for all your feedback – we love to hear from our guests and we are glad that you had a wonderful stay. Thank you for informing us on the service delays, we highly appreciate your feedback to improve our standards. We look forward hosting in the near future. Warm regards, The MyPond Team
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Zoe Hahn wrote a review May 2021
1 contribution
The staff are so nice and accommodating, they are super professional and will try their best to accommodate your requests. The Hotel breakfast is really worth it and it has an amazing view. I would 100% go back there and recommend to my friends, it was such a pleasant stay, the attitudes of the staff made the experience so much better and honestly better than most of hotels I've stayed in. They hosted a wonderful Mexican themed dinner evening and the staff prepared it so well and it was so much fun to attend, and the food was great.
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Date of stay: May 2021
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Room Tip: The suites have the best view of the Kowie river, rooms 1-5
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Response from Pearl Motaung-Mlangeni, General Manager at MyPond Hotel
Responded 09 Jun 2021
Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. We look forward hosting in the near future. Warm regards, The MyPond Team
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xoliswabushenge1 wrote a review May 2021
East London, South Africa1 contribution
Great outdoors(in ignoring the front) especial the sea/pond views, pool was not ready as they advertised my kids could not enjoy their favorite activity as a result the discredited our coming back, I guess they expected a heated pool. They gave a 100% for breakfast and cleanliness.
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Review collected in partnership with this hotel
Date of stay: May 2021
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Response from Bianca Ambraal, General Manager at MyPond Hotel
Responded 08 Jun 2021
Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. We look forward hosting in the near future. Warm regards, The MyPond Team
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Donald M wrote a review May 2021
East London, South Africa10 contributions1 helpful vote
Last stayed here in 2019 because the 2020 fixture was cancelled because of the Covid 19 pandemic. Played golf in the annual Border / EP seniors fixture at Royal Port Alfred Golf Club. Booked in at MyPond for a two night stay, and once again my wife and I were treated with courtesy, professionalism and friendliness. Service was excellent and the breakfasts outstanding. The Stenden group is doing a great job in nurturing our young talent.
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Date of stay: May 2021
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Room Tip: River facing rooms have great ambiance.
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Response from Bianca Ambraal, General Manager at MyPond Hotel
Responded 16 May 2021
Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. The team and Stenden South Africa University shall be so pleased to hear the comments you have left. We strive for excellence and the review illustrates the service standards for us. We look forward to welcoming you back in the near future. Warm regards, The MyPond Team
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tmamani wrote a review Apr 2021
Grahamstown, South Africa1 contribution
The best choice we've ever made to create new memories at. Excellent service ever. We are surely coming back soon. The room really exceeded my expectations, not to mention the rose petals ;-), really appreciate the effort.
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Review collected in partnership with this hotel
Date of stay: April 2021
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Response from Bianca Ambraal, General Manager at MyPond Hotel
Responded 29 Apr 2021
Thank you for all your feedback – we love to hear from our guests and we are glad that you had an amazing experience. The team shall be so pleased to hear the comments you have left. We look forward to welcoming you back in the near future. Warm regards, The MyPond Team
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LOCATION
South AfricaEastern CapePort Alfred
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Frequently Asked Questions about MyPond Hotel
Which popular attractions are close to MyPond Hotel?
Nearby attractions include The Kowie Museum (0.3 km), Great Fish Point Lighthouse (1.1 km), and Richmond House Museum (1.1 km).
What are some of the property amenities at MyPond Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at MyPond Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at MyPond Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at MyPond Hotel?
Yes, free parking is available to guests.
What are some restaurants close to MyPond Hotel?
Conveniently located restaurants include Graze By The River, Ocean Basket Port Alfred, and Kenny's Pub & Restaurant.
Are there opportunities to exercise at MyPond Hotel?
Yes, guests have access to a pool during their stay.
Is MyPond Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Port Alfred.
Are any cleaning services offered at MyPond Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does MyPond Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at MyPond Hotel?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.