BON HOTEL IKEJA RESIDENCE - Reviews & Price Comparison (Nigeria)

About

2,0

#14 of 42 B&Bs / Inns in Ikeja

Cleanliness

Service

Located in the suburb of Ikeja GRA, BON Hotel Ikeja Residence is ideal for business and leisure travellers offering a total of 90 guest rooms. Hotel facilities include a swimming pool, restaurant, room service, bar and a conference room. The hotel is centrally located with an estimated 10 – 15 minutes’ drive to the airport, Ikeja City Mall, Ikeja Secretariat and African Shrine.

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Bar / lounge

Airport transportation

Conference facilities

Meeting rooms

24-hour security

Secured parking

Wifi

Restaurant

Breakfast available

Breakfast buffet

Taxi service

Baggage storage

Outdoor furniture

Sun umbrellas

24-hour check-in

24-hour front desk

Dry cleaning

Laundry service

Ironing service

Room features

Air conditioning

Desk

Housekeeping

Room service

Coffee / tea maker

Cable / satellite TV

Flatscreen TV

Complimentary toiletries

Safe

Seating area

Private bathrooms

Hair dryer

Room types

City view

Suites

Location

Full view

38Car recommended

Grade: 38 out of 100

28Restaurantswithin 1 km

0Attractionswithin 1 km

Contact

51 Sobo Ariobiodu Street, GRA, Ikeja 100271 Nigeria

Getting there

Murtala Muhammed Airport4 kmSee all flights

Nearby restaurants

Jevinik Restaurant

54 reviews

4 minAfrican

Iyeru Okin Restaurant

22 reviews

6 minInternational

La Giara Italian Restaurant

6Reviews0Q+A0Room tips

Reviews

Write a review

Ayoclick wrote a review Nov 2020

4 contributions2 helpful votes

Highly over-rated

Not a fantastic experience, all the furnitures in the room were dusty, rug look so unkept, towels look so old and breakfast was so bland. Expected so much more for the price charged Definitely not going back

Date of stay: November 2020Trip type: Travelled with family

Helpful

Abiola wrote a review Dec 2019

1 contribution

Me Abiola Oyeleke

The just coming up hotel re fun of selling a guarantee booked room to another guest all because they want to sell out all their rooms everyday, without reaching out to the guest to confirm his or her arrival. I booked two rooms for my brothers coming from UK last months which I still confirmed to the reservation team 6pm on the arrival date that we will soon be at hotel and the rooms were guarantee with credit card which the next thing for them is to charge no show if eventually we did not show up but on getting to the hotel by 8pm, the rooms was sold out and we were left stranded and looking for even a 1star hotel to sleep. The so called Bon hotel ikeja did same thing to my cousin yesterday, Oladele Tinuoye with a credit card guarantee booking, on getting to the hotel to check in by 6pm, without reaching out to him to confirm his arrival, the room was sold and he was left stranded begging for hotels to sleep around Ikeja, just imagine someone from Abuja to Lagos. This can do nothing but gives the hotel a bad name, I really blame the staff and the management of the hotel and you guys need to learn how to run that kind of hotel. I don’t need to rate you guys because you re not up to the task yet.…

Date of stay: December 2019Trip type: Travelled on business

Helpful

Response from Fraser1975, Manager at BON Hotel Ikeja Residence

Responded 31 Dec 2019

Dear Abiola Thank you for providing me with your feedback, please also accept my sincerely apologises for the short fall in service delivery. I have taken the necessary corrective action and will undertake further corrective training as a result of your feedback. I also kindly request you contact me directly on fraser@bonhotels.com so I may personally do the necessary follow ups Thanking you in advance Fraser Johnston

Roshan W wrote a review Dec 2019

Nugegoda, Sri Lanka51 contributions27 helpful votes

Clean but many flaws

We stayed in Bon residence for 7 nights in November. The experience was mixed. It is a newly opened property so it looked clean. But was amazed that the bathrooms were badly designed. There was hardly any space at the wash basin area and the toilet. Also there was no ventilation and the washroom was smelly by evening. No mirror in the dressing area and my wife struggled. The double room breakfast was for ONE PERSON only which was hilarious.. Towels were always short of supply . I could see housekeeping staff running around. I have to say that the staff were very courteous and very friendly. Did not feel like complaining at all. I hope things will improve in this hotel as it is beautifully done up hotel. Needs some experise.

Date of stay: November 2019Trip type: Travelled on business

1 Helpful vote

Helpful

Response from Fraser1975, Manager at BON Hotel Ikeja Residence

Responded 31 Dec 2019

Dear Roshan Thanks for your feedback as per to recent your stay with us, with regards to the housekeeping concerns thanks for bringing this to my attention I pleased to say we have addressed those concerns already and are in the process of installing dressing mirrors in the rooms. With regards to the breakfast my apologies for the mix up it appears your where checked as a single instead of double. Once again thanks for the feedback and I look forward in hosting you once again. Fraser Johnston

Sakiwi04 wrote a review Dec 2019

Johannesburg, South Africa88 contributions16 helpful votes

Disappointed

My worst stay in a new hotel. First room was filthy. Reported to reception and they notified housekeeping to clean it. After dinner asked reception if room was cleaned, confirmed it was. Not so when we returned to room. Bathroom was still dirty, I cleaned the toilet and everything I could touch with toilet paper, soap and antibacterial wipes. Shower filthy and drain blocked. Next day given another room, yeah.....was clean. On opening the bed, bedsheets were stained. Contacted reception 3 times and waited for more than an hour for someone to change the bedding. This was after my husband asked reception where the bedding was stored and we'll get it and make the bed ourselves. My first and last stay at Bon Hotel. My rating is a 1.

Date of stay: December 2019Trip type: Travelled as a couple

Helpful

Response from Fraser1975, Manager at BON Hotel Ikeja Residence

Responded 31 Dec 2019

Dear Sakiwi Thank you for taking the time for providing me feedback on your resent stay with us. I must say I am disappointed to receive feedback like this, we clearly fell short of our service standards and I sincerely apologise for the inconvenience caused. I have addressed the issues with the various departmental heads and can assure you this will not be a repeat. I am hopeful you will be willing to give us one more opportunity to really show what we are all about. Best Regards Fraser

The explorer wrote a review Nov 2019

5 contributions1 helpful vote

Miss

The hotel elevator was not working that day. The room bathroom was clogged and it took forever before they changed us to another room. The reception and room services took forever and we had to call Severally before we were attended to. The hotel is neat and looks okay but they need to improve their response time and services.

Date of stay: November 2019Trip type: Travelled as a couple

Helpful

Response from Fraser1975, Manager at BON Hotel Ikeja Residence

Responded 31 Dec 2019

Dear Miss Apologises for the late reply and short fall in service standards I have taken your feedback and have shared it with my TEAM and I can assure you corrective measures have already been put into place as a result of your feedback. Best regards Fraser

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