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Pousada Palacio Estoi

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Rua Sao Jose Faro, Estoi 8005-465 Portugal
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Traveller (1140)
Room & Suite (175)
Dining (105)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

Travellers' Choice
The only “palace hotel” in the Algarve, and part of the select club of Small Luxury Hotels of the World, is now revealed in all its splendour, providing a unique experience in the south of the Portugal. Characterised by the rich and decorative architecture resulting from the restoration of a 19th century palace, while preserving its original features, the Pousada Palácio de Estoi has 63 rooms, French-style gardens, an outdoor swimming pool with a view of the sea and the mountains, as well as all the amenities of the 21st century. The Reception area is located in the old Chapel, which, with its Luís XV style, is dedicated to the Sagrada Família. In collaboration with the Faro Municipal Museum, the old reception area will now host a new space for exhibitions forming part of a museum collection dedicated to the history of the region and its various : Roman, Islamic and classic influences. The mix of Neoclassical, Neorococó and Art Nouveau styles continues to be visible in every corner of this Pousada, including its salons, which now feature more classic furniture, a new colour palette that harmonises with the frescoes and two distinct languages in the two restaurant areas, serving lunch and dinner in a variety of themes, in addition to a new outdoor deck.
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Location

Full view
78Somewhat walkable
Grade: 78 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Rua São José Faro, Estoi 8005-465 Portugal
Name/address in local language
Getting there
Faro Airport11 kmSee all flights
Portimão Airport61 kmSee all flights
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1293Reviews31Q+A100Room tips
Traveller rating
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Popular mentions
Guy L wrote a review 12 Sep
1 contribution
My partner and I stayed for three nights and we loved everything about the Hotel. The mix of the old palace with its stunning rooms with the modern accommodation was very tastefully done. The staff were helpful and friendly, the food particularly breakfast was high quality, we sat in the courtyard garden one morning and didn’t want to leave! We will definitely return many thanks to all for making our stay so enjoyable
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Date of stay: September 2021
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Response from Pousada Palacio de Estoi Small Luxury Hotels of the World, Outro at Pousada Palacio Estoi
Responded 1 week ago
Dear Guest, On behalf of our entire team at Pousada do Palácio de Estoi, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada do Palacio de Estoi. Best regards, The Team at Pousada do Palácio de Estoi
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Christopher B wrote a review 06 Sep
London, United Kingdom11 contributions8 helpful votes
We tried to visit this pousada which has a renowned interior and beautiful gardens to see if we liked it enough to book a room in the future. But were denied entry! Covid was given as the reason. Not only that but the receptionist was, sadly, brusque and dismissive. Not a good ambassador for the establishment, where a pleasant and friendly attitude is so important. Needless to say, we will not be booking a room at this pousada. There are.many others where a welcome is par for the course, and one would be glad to stay.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Pousada Palacio de Estoi Small Luxury Hotels of the World, Outro at Pousada Palacio Estoi
Responded 1 week ago
Dear Mr. Christopher, We would like to thank you for giving us your honest opinion. Unfortunately your comment does not report any experience at the Hotel, given that you were not staying. We would like to sincerely apologize for any inconvenience caused. On the hotel page you can find information about visits to the Palace: Visits to the Pestana Palácio de Estoi are Temporarily Suspended. Visits are only allowed for Clients staying in Hotels and Pousadas of Pestana Hotel Group. Kind regards, Marco Madaleno Unit Manager
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Olga N wrote a review Aug 2021
Paris, France10 contributions5 helpful votes
Beautiful and quiet hotel in a historical place. It was a real pleasure to be there. Service is perfect. The bedding is very comfortable. And a perfect location to visit Algarve. Only 20 minutes drive from the Aeroport Breakfast is very good. And the restaurant with a local food must be tried!
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Date of stay: August 2021
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Response from Pousada Palacio de Estoi Small Luxury Hotels of the World, Outro at Pousada Palacio Estoi
Responded 4 weeks ago
Dear Mrs. Olga, On behalf of our entire team at Pousada do Palacio de Estoi, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada do Palacio de Estoi. Best regards, The Team at Pousada do Palacio de Estoi
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B62W wrote a review Aug 2021
Santander, Spain21 contributions23 helpful votes
The property is truly stunning: a well restored historical Baroque palace is home to most public spaces, including living rooms and the restaurant, also fitted with a wonderful terrace. Alas, the rooms are located in a new building that really does not stand to the level of the promise. Bland and boring, if properly done, they offer the typical international 4* hotel room standard, period. Bedding is not as comfortable as one could expect, and if the linen is good, the pillows are truly average. This hotel is however advertised as a 5* property, but truly does not provide the level of service one could expect from a hotel of that standing... perhaps 4*S? - The swimming pool if well located, is ridiculously small and with so much chlorine one's skins burns. - The parking garage does not even hold the cars of half of the guests. One often needs to leave the car outside and no proper shade is provided for all remaining vehicles. - The restaurant has great service, but the food is of average standardsnothing to review aboutis above average, but not much and not particularly economical given the standards it offers (staff was really pleasant, however)has 5* hotel prices but the cuisine is really not up to par. - There is no concierge service to help people who would like to know more about the region (in two instances information provided was approximate and the result of a search on internet, not first hand experience or real knowledge). This hotel, located by the highway (one can actually hear it from the rooms) is convenient for a one night stop in the middle of a trip, and the hotel staff is prompt to cater to those people, showing no interest for people who booked for an extended stay. One typical example is the staff does not consider replenishing complimentary water bottles after the 1st night!! Also: I booked through Small Luxury Hotels of the World (SLH.com), and the prices were significantly higher than Booking.com who offered bargain prices to fill the hotel. Once again, it is quite clear what profile of clients this hotel primarily caters to. Quite a disappointing experience!!
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Date of stay: August 2021
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Room Tip: rooms on the upper floor are the only ones with proper views.
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Response from Pousada Palacio de Estoi Small Luxury Hotels of the World, Outro at Pousada Palacio Estoi
Responded 09 Aug 2021
Dear Guest, Thank you for sharing your honest feedback about your experience at Pousada do Palacio de Estoi. We value your opinion, as it helps us improve and anticipate our Guests' needs and expectations. We would like to apologize for not meeting your expectations and any inconvenience this may have caused you. Due to the issues you raised, our Manager will reach out to you to further investigate the matter, rebuild your trust, and recover the impression of the hotel. Kind regards, Marco Madaleno Unit Manager
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Charlotte G wrote a review Jul 2021
1 contribution
This is such a wondeful place. We loved our stay. The pool is beautiful and clean overlooking the mountains and the small village. the area around the pool was nice, quiet and spaceous. Friendly and excellent service, everything was perfect for us as a small family. Highly recommendable.
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Date of stay: June 2021
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Response from Pousada Palacio de Estoi Small Luxury Hotels of the World, Outro at Pousada Palacio Estoi
Responded 03 Aug 2021
Dear Guest, On behalf of our entire team at Pousada do Palacio de Estoi, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada do Palacio de Estoi. Best regards, The Team at Pousada do Palacio de Estoi
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FORMERLY KNOWN AS
Pousada de Faro - Estoi Palace Hotel
LOCATION
PortugalAlgarveFaro DistrictEstoi
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Frequently Asked Questions about Pousada Palacio Estoi
Which popular attractions are close to Pousada Palacio Estoi?
Nearby attractions include Canastra (0.1 km), Palácio de Estoi (0.04 km), and Nucleo Museologico da Villa Romana de Milreu (0.5 km).
What are some of the property amenities at Pousada Palacio Estoi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pousada Palacio Estoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pousada Palacio Estoi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pousada Palacio Estoi?
Yes, free parking is available to guests.
What are some restaurants close to Pousada Palacio Estoi?
Conveniently located restaurants include Palacio de Estoi Hotel, Velha Casa, and Snack Bar Com Tradicoes.
Are there opportunities to exercise at Pousada Palacio Estoi?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Pousada Palacio Estoi located near the city centre?
Yes, it is 0.3 km away from the centre of Estoi.
Are any cleaning services offered at Pousada Palacio Estoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Pousada Palacio Estoi offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Pousada Palacio Estoi?
The staff speaks multiple languages, including English, French, and Portuguese.