Club Cocomo Hartbeespoort

Club Cocomo Hartbeespoort

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Room & Suite (148)
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Dining (13)

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About

4.5
#2 of 24 guest houses in Hartbeespoort
4.1 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Club Cocomo Hartbeespoort has a romantic feeling with an exotic island stylish yet modern and exclusive theme. It's the perfect romantic break-away to spoil that loved one or simply to recharge batteries.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Boating
Babysitting
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Hot bath
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Poolside bar
Car hire
Conference facilities
Meeting rooms
Spa
Foot bath
Massage
Massage chair
Salon
24-hour security
BBQ facilities
Baggage storage
Chapel / shrine
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Room features
Air conditioning
Fireplace
Housekeeping
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Afrikaans, Xhosa, Zulu
402Reviews0Q+A25Room tips
Traveller rating
  • 239
  • 109
  • 34
  • 9
  • 11
Time of year
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Detailed Reviews
sac0012016 wrote a review May 2021
Fourways, South Africa40 contributions18 helpful votes
5.0 of 5 bubbles
We stayed in the Honeymoon suite of this hotel. The suite is large with a kingsize bed, large bathroom with a jacuzzi and a its own veranda (not private). What makes this place unique is a small man made beach area next to the swimming pool. The hotel has no views of the dam. Breakfast was good but they did not serve dinner which was a bit of an inconvenience. There is a spa but we did not not make use of it
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tieka Botha, Owner at Club Cocomo Hartbeespoort
Responded 23 May 2021
Aloha! Thank you so much for the perfect score and review. It was very nice hosting you and we are happy to see that you enjoyed your stay. Just for your future stays in our little tropical we do serve a small variety of light meals for lunch and dinner including a platter for 2 that is quite popular with our guests, alternatively you can order and get food delivered from one of the many restaurants in the area. We would love to spoil you in our relaxation spa next time you visit, hopefully soon. Warmest regards
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Elani wrote a review Jun 2021
5 contributions
5.0 of 5 bubbles
Peaceful bliss

We visited cocomo for the wonderful spa treatments that they offer. We were treated so good and the treatments was so special and the food is such good quality. Staff are all so friendly and if you want to get out of the huzzle and buzzle of the city this little paradise is just the place. They have so much to offer from beautiful rooms to a cocktail bar with a heated pool.
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tieka Botha, Owner at Club Cocomo Hartbeespoort
Responded 14 Jun 2021
Aloha Elani! Wow, what a lovely review! thank you so much for your feedback and compliments. We cant wait to welcome you back!
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Kefilwe wrote a review May 2021
5 contributions2 helpful votes
5.0 of 5 bubbles
We went there just for a spa treatment. The place is nice and cosy, beautiful and has a relaxed feeling to it. The service is impeccable, from the time you enter to the time you leave. The ladies are all friendly, always asking if we want anything. The breakfast was delicious (except it would've been nice to have an option of a sausage instead of a cheese griller, as I am lactose intolerant).
We were massaged by Charlotte and Alucia, both ladies were great, took their time, my friend and I left there feeling relaxed.

Will definitely be visiting the spa again whenever I go to Harties.
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Date of stay: May 2021
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tieka Botha, Owner at Club Cocomo Hartbeespoort
Responded 09 May 2021
Aloha Kefilwe, Thank you so much for your perfect score, great review and lovely compliments. We are so delighted to see that you enjoyed every aspect of your visit at our little tropical paradise! It was an absolute pleasure pampering you and we sincerely hope to do so again in the very near future! Warmest island regards Cocomo Management
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delphmad2020 wrote a review Jan 2020
Johannesburg, South Africa1 contribution
1.0 of 5 bubbles
We were booked for 3 nights but left after 1st and gifted our last night to friends. The room was underwhelming, the bathroom needed a scrub down and it had a damp smell. The staff was rowdy and when I complained the manager thought offering us free breakfast would make it better. Definitely not a 4 star according my standards... maybe it was jus bad luck
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Review collected in partnership with this hotel
Date of stay: January 2020
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ManagementClubCocomo, Guest Relations Manager at Club Cocomo Hartbeespoort
Responded 14 Jan 2020
Aloha Delphine and Megan. Although your review came as no surprise, it remains discouraging how a venue gets predisposed for personal issues between guests, where after they can imagine of any possible twaddle to bad mouth. Not to give the reader a long story, rather providing the particulars: After checking in past 10pm on new year’s eve, highly intoxicated, your partner Megan joined the small intimate New Year’s celebration we hosted on guest’s demand, solely without you. The next morning, you demanded to check out priory to due date directly because of personal issues, and since your funds were non-refundable due to peak policy, you now manage your own bitterness by posting fallacious comments. After your complaint, management was highly apologetic [even though New year’s Eve is the one day of our 365 work day year that we allow some celebration to take place at Cocomo as an exception (merely 15 people was present)]. With that apology also came complimentary breakfast and cocktails as well as the drinks you already had in you mini bar. Management did everything in their power to make you feel as comfortable as possible, you still decided to leave. You must really not like your friends as you gifted them with accommodation in such an "underwhelming" place. The absolute most disgraceful part of it all was that you had the audacity to leave every single part of the linen in your room so blood stained that we had to discard it, causing us damages worth thousands – Strange you don’t mention anything thereof? Maybe causing a commotion as a bias to draw the attention from your repulsive damages? We are highly disappointed in you as guests.
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jnkosi312084 wrote a review Jan 2020
1 contribution
3.0 of 5 bubbles
It is a good place to be but personally me n my partner we had a bad experience with one of their stuff who lied about the price of chips when we arrived. We found out that later n also the manager said we did not pay for our breakfast while i did n i showed her the confirmation from booking.com. But overall it was good.
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Review collected in partnership with this hotel
Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CocomoGuesthouse, General Manager at Club Cocomo Hartbeespoort
Responded 14 Jan 2020
Aloha. Thank you for the review. Please contact the guesthouse and explain what happened with the price of chips, as none of our staff are sure what you mean. We have only one price, on the menu that was presented. Regarding the breakfast, as management did apologize was only a misunderstanding, as your reservation on our side did not show that breakfast was included, nor was the price of you stay indicative of any extras. This was miscommunication between the online travel agency that you booked with, you and us. Nevertheless we gave you your breakfast without hesitation. Regards
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Nicole wrote a review May 2021
7 contributions
1.0 of 5 bubbles
The venue is dirty, our room completely flooded from the shower then the Manager implied that we did something else to create the flood.
The massage was terrible.
Not worth the money and we will never ever go back.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tieka Botha, Owner at Club Cocomo Hartbeespoort
Responded 15 May 2021
Aloha Nicole du Plooy // Le Roux. This review came as no surprise since you did threaten to constitute incitement with slanderous allegations to intentionally cause harm to our great professional reputation as an ultimatum after your one night’s stay. I would have imagined for you, also having your own local business as dog groomer, to value the “support local” campaign of the direct community. It should be quite clear to the reader that this is a counterfeit having more merit than is initially perceived. With my 25 years’ experience in the hospitality industry, I, as the owner of Club Cocomo know the characteristics of shamefaced guests, who acted improperly, then afterwards effortlessly & dreadfully criticizing the venue of all irrelevant complaints only as creating a bias to withdraw the attention from the actual blunder they themselves caused. On the day of arrival, you were pleasing, amongst other things tipping (strange you don't mention that) and complimenting the spa therapists & venue as a whole. Only after flooding the entire room out of your negligence, causing mutilation to our property, your attitude changed to the contrast. You rudely & harshly treated the poor staff the following day upon departure. As per all prior communication on record, our professional & courteously attempts to compromise & keep you content was rejected. It is important to know that a social media platform isn’t necessarily the place for you to say and do as you please; in fact, there could be some serious legal consequences for online business defamation & monetary damage by you publishing your predisposed assessment. Never-the-less, as an accredited 4-star graded business who accommodated thousands of extremely content returning guests before, we have a solid self-confidence which respect all people and any constructive criticism - AS LONG AS IT IS NOT FICTIONAL. Kindly acknowledge all the countless excellent reviews.
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Darren Zabielski wrote a review Mar 2022
South Africa41 contributions1 helpful vote
+1
5.0 of 5 bubbles
I do NOT regret finding Club Cocomo on the internet and choosing to stay here for our long weekend which included our road race (Om Die Dam), the main reason we were in Harties.

We were greeted with smiles and friendliness and showed around to our room and the place and were showed where everything is should we require the services.

The place is so clean, the staff were PHENOMENAL.

They all so helpful, professional and friendly and would share a chat and jokes from time to time with us.

The room was perfect for what we needed and the vibe was pure bliss.

What a nice little gem and the owners have gone so far with the decorating and simple little ocean themed decor and catch phrases all over was a very nice touch.

It has a nice heated pool, deck chairs, tables to sit and eat or have a few drinks from the bar. A spa if you really want to treat yourself and/or partner.

Highly recommend it if you want to just get away and relax in the comfort of the guest house.

We will definitely be back again !
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica Botha wrote a review May 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
Club Cocomo is an absolute oasis!
Stunning paradise with beautiful details everywhere, the rooms are immaculate and it honestly feels like a tropical resort.
Staff is so friendly and helpful, the spa is so beautiful and the therapists are greatly trained.
We had delicious food and soo many different cocktails.
This was a weekend we will always remember and we can't wait to come back.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tieka Botha, Owner at Club Cocomo Hartbeespoort
Responded 17 May 2021
Aloha Jessiica! What an absolute pleasure it was hosting you! Thank you so much for the perfect score and lovely compliments, it have been shared with the staff and they are delighted to hear from you! We strive to create long lasting memories for all of our guests and we are so happy to see that we succeeded. We can't wait to welcome you back. Warmest Island regards
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MattFredericks wrote a review Jan 2020
1 contribution
4.0 of 5 bubbles
Great spot, very well priced for what you get. Stayed in the honeymoon suite which is very large and spacious. Just need more staff to assist, as one or two girls cannot be the receptionist, and cleaner, and cook and bar lady. Kids loved it
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ManagementClubCocomo, Guest Relations Manager at Club Cocomo Hartbeespoort
Responded 14 Jan 2020
Aloha Matt. Thank you kindly for you great score and lovely compliments. You are such a beautiful family and we are delighted to see that you enjoyed your stay and the kids especially enjoyed the heated pool. As for the staff - we do apologize if there might have been an occasion where you had to wait for a short duration to be attended to, I can assure you, that is not the norm at Cocomo. In fact, the 9-bedroom Club Cocomo has 14 permanent employees (all fulfilling their specific position, with only night shift employees having a bit more of a versatile duty schedule). During more quiet off-peak times, we always have 2 supervisors on duty at night that manage quite well. I just have to mention as well that all staff endured a crazy hectic busy festive season and all look forward now to a short, but well-deserving break, just to charge our batteries for the year ahead. We would love to have the Frederick's family back for a visit in the near future. Wishing you a blessed and wonderful 2020. Warm Island Regards.
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Mzansi for life wrote a review Sept 2022
Benoni, South Africa27 contributions
+1
5.0 of 5 bubbles
The place modern and secure.nparking.There designer features all around creating a nice ambience with an artificial beach sand. The pool is at centre of the building. The staff is always helpfull. The place is also closed other restaurants
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Extention of swimming and the in house.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mzansi for life wrote a tip Sept 2022
Benoni, South Africa27 contributions
5.0 of 5 bubbles
"Extention of swimming and the in house."
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Brandon wrote a tip Jun 2019
1 contribution
5.0 of 5 bubbles
"The elite rooms with big round spa baths are perfect"
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GinSA wrote a tip May 2019
Johannesburg49 contributions17 helpful votes
5.0 of 5 bubbles
"Ask for advise - choices include shower only / bath / jacuzzi bath / ground floor / first floor"
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Annette H wrote a tip Apr 2019
London, United Kingdom50 contributions4 helpful votes
4.0 of 5 bubbles
"The suite was great."
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Moroatshoge M wrote a tip Oct 2018
Johannesburg, South Africa24 contributions3 helpful votes
4.0 of 5 bubbles
"Top units are cooler in winter and warmer in summer"
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Not the right property for you?
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PRICE RANGE
R 679 - R 1,193 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cocomo Guesthouse, Spa & Conference Centre
LOCATION
South AfricaNorth-West ProvinceMadibengHartbeespoort
NUMBER OF ROOMS
9
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CLUB COCOMO HARTBEESPOORT - Guesthouse Reviews & Price Comparison (South Africa)

Frequently Asked Questions about Club Cocomo Hartbeespoort
Which popular attractions are close to Club Cocomo Hartbeespoort?
Nearby attractions include Hartbeespoort Dam (4.8 km), Hartbeespoort Dam - Snake and Animal Park (3.6 km), and Statik Selfie Studio (3.8 km).
What are some of the property amenities at Club Cocomo Hartbeespoort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Club Cocomo Hartbeespoort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Club Cocomo Hartbeespoort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Club Cocomo Hartbeespoort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Club Cocomo Hartbeespoort?
Conveniently located restaurants include Silver Orange Bistro, Stef's table, and Vovo Telo Bakery & Café Hartbeespoort.
Are there opportunities to exercise at Club Cocomo Hartbeespoort?
Yes, guests have access to a pool during their stay.
Does Club Cocomo Hartbeespoort have airport transportation?
Yes, Club Cocomo Hartbeespoort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Club Cocomo Hartbeespoort located near the city centre?
Yes, it is 0.6 km away from the centre of Hartbeespoort.
Does Club Cocomo Hartbeespoort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Club Cocomo Hartbeespoort?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.
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