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Southern Palms Beach Resort

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Diani Beach Road, Diani Beach, Ukunda 80401 Kenya
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$259
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (2163)
Pool & Beach (570)
Room & Suite (232)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/11/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Southern Palms Beach Resort
Updated 20/11/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 38 hotels in Diani Beach
Location
Cleanliness
Service
Value
Travellers' Choice
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Internet
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Swimup bar
Poolside bar
Game room
Snorkelling
Windsurfing
Entertainment staff
Evening entertainment
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
German
1696Reviews55Q+A100Room tips
Traveller rating
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Popular mentions
ankeet_sinha wrote a review 10 Jun
Nairobi, Kenya2729 contributions285 helpful votes
Like the title says, the rooms are excellent and so is the pool. Rest is a lot to be desired for like the food quality. Inspite of wearing colored bands, you are asked by the staff for the room number which is irritating. No temp checks before entering the dining area .. Food quality itself could be a little better.
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Date of stay: March 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ocean front rooms
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Jay K wrote a review 01 Jun
7 contributions2 helpful votes
We had issues with the AC in the room. First night they gave us another room to sleep in at 11pm, then the second night, they change our rooms at 9pm. Totally pointless, as we were checking out next day. Took 2 days to change rooms. Food quality, terrible this time around. Rooms have been upgraded, but they are cutting corners at every angle ... no hot water in the evening, no body lotion, one bottle of water, towels you have ask about 5 times before you get a second towel
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Date of stay: June 2021
Value
Location
Service
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Response from southern palms, General Manager at Southern Palms Beach Resort
Responded 4 days ago
Dear Guest Warm greetings from the Southern Palms Beach Resort. We greatly appreciate you sharing your feedback with us. We always welcome feedback from our guests, as this is the best way for us to improve on our services. On behalf of the entire team please allow us to unreservedly apologize for falling short of some of your exceptions during your stay, especially given your experience with the Air Conditioner, food, and the many times you requested for extra towels. Please feel free to conduct us directly if we can be of any further service. We hope one day we can welcome you and your family back to Diani and back to Southern Palms Beach Resort for an improved experience. Kind Regards, Mahmoud Alameldin GENERAL MANAGER
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Globe T wrote a review May 2021
45 contributions19 helpful votes
+1
By far, the best holiday I've ever had. Wonderful staff, incredible service and amazing food. My family and I visited this fine institution when they were quite busy with alot of clients and never did we feel neglected or forlorn. Looking forward to my next holiday with them.
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Date of stay: April 2021Trip type: Travelled with family
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Response from southern palms, General Manager at Southern Palms Beach Resort
Responded 1 week ago
Dear Guest, Greetings from Southern Palms Beach Resort. Thank you very much for your recent stay at our resort and for taking time to share your valuable feedback online with us. It is humbling to read that you relished all the service provided and our facilities. Thank you once again for trusting us with your holiday and we all look forward to hosting you top another fabulous holiday. Karibuni tena Southern Palms Beach Resort. Kind Regards, Mahmoud Alameldin GENERAL MANAGER
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Faysal Ammon wrote a review May 2021
Iraq2 contributions
No argument that this is the most gorgeous place in the eastern African cost! I came there for one night stay then it turned up into me staying for 6 nights with huge intent to stay more pushing my flight back twice! Food was ok, drinks were very good, staff are very nice and responsive, rooms were good especially the ground floor where you can access either the garden or the beach staright, hygiene, Covid-19 compliance, location, view, ... everything was unforgettable, I enjoyed most the beach activities! for ages I was eager to experience the beach volleyball and was great one! I was offer an All-Inclusive Room with a normal room price, that even less that the half! then I met the very very nice gentleman, the resort manger Mr. Mahmoud! he offer remarkable care and interest! all that and more have made me book again this summer.
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: Beach view and garden view are so lovely both
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Response from southern palms, General Manager at Southern Palms Beach Resort
Responded 1 week ago
Dear Guest, Greetings from Southern Palms Beach Resort. We are all humbled by the awesome review you have written about our resort, it is amazing to know you pushed your travel plans forward to continue enjoying the spot on holiday. Our motto is to make sure all our customers are treated as Kings and Queens once they step in the Resort. Thank you for trusting us with your holiday and we all look forward to hosting you again for another great and dynamic holiday. KARIBUNI TENA SOUTHERN PALMS BEACH RESORT. Kind Regards Mahmoud Alameldin GENERAL MANAGER
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Charles wrote a review May 2021
1 contribution
I remember the lower ranked staff were very kind to us but the lady manager who took us in was very rude. I enjoyed my stay there but I can't forget how terrible that lady was. I wouldn't advice any interactions with the managers in there.
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Date of stay: June 2020
Cleanliness
Service
Room Tip: Nice place but you can find better with the same price.
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Response from southern palms, General Manager at Southern Palms Beach Resort
Responded 2 weeks ago
Dear Guest, Greetings from Southern Palms Beach Resort and thank you for finding time to write this review. We have noted that you have indicated you stayed with us in June 2020, at this period we had closed the hotel due to the Covid-19 outbreak which happened in late March 2020. Kindly let us know the correct dates you stayed with us, so that we can follow up on your concern. Kind Regards, Mahmoud Alameldin GENERAL MANAGER.
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PRICE RANGE
US$85 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
southern palms beach hotel diani, southern palms beach diani
LOCATION
KenyaCoast ProvinceUkundaDiani Beach
NUMBER OF ROOMS
298
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Frequently Asked Questions about Southern Palms Beach Resort
Which popular attractions are close to Southern Palms Beach Resort?
Nearby attractions include Diani Beach (1.7 km), Colobus Conservation (1.3 km), and Diani Beach Art Gallery (3.5 km).
What are some of the property amenities at Southern Palms Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Southern Palms Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Southern Palms Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Southern Palms Beach Resort?
Conveniently located restaurants include Tiki Bar, Nomad Restaurant, and Leonardo's Restaurant.
Are there opportunities to exercise at Southern Palms Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Southern Palms Beach Resort have an airport shuttle?
Yes, Southern Palms Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Southern Palms Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Palms Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Southern Palms Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Southern Palms Beach Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.