We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Pontypool Metro Hotel

Save
Traveller (43)
Room & Suite (29)
Dining (8)
You may also like
See all
Nearby Hotels
Overview
  • Excellent59%
  • Very good34%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“bacon”(29 reviews)
“travel lodge”(13 reviews)
“service station”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (381)
Filter reviews
376 results
Traveller rating
221
127
19
8
1
Traveller type
Time of year
LanguageEnglish
More languages
221
127
19
8
1
Show reviews that mention
All reviewsbacontravel lodgeservice stationcar parkwestern hotelsservice areabiscuitsclean roomswould stay againfree wifiideal locationstayed here for nightsplenty of hot watergreat roomfull englishexcellent valuevisiting family
FilterEnglish
Updating list...
1 - 5 of 376 reviews
Reviewed 1 week ago

Stayed here three nights. It was lovely and clean. The staff were very friendly and helpful. Nothing seemed too much bother for them. Any issues were dealt with straight away. The rooms are not the biggest but then you only sleep in them so it...More

Thank jeanjamie
Reviewed 1 week ago

The room was nice and clean if not a little snug. It was ok for a few nights but would be limited if staying for longer. Breakfast was good with a choice of Continental of traditional hot items, sausage bacon etc. Very close to a...More

Thank gary_martin5
Reviewed 7 May 2018

we booked last minute after being let down on the previous day by a disgusting B & B. we got a good price for a very comfortable room, excellent service and a great breakfast, especially for a small property with no large kitchen. The room...More

Thank TimothyHubbard
Reviewed 7 May 2018 via mobile

I would have given this hotel 5 were it north for the obnoxious jobs-worth serving in the Starbucks in the hotel lounge. She also seemed to be the cleaner, as she made a point of vacuuming and then mopping, around us as we drank our...More

1  Thank daisylou26
Reviewed 5 May 2018

Lovely staff. Clean rooms. Well kept reception and lobby area. We were made most welcome by all the staff. Went for a family wedding so was convenient for the venues. No noise at all from traffic despite being by the main road.

Review collected in partnership with Best Western
Thank pughg2018
View more reviews
Most Booked Properties in Pontypool
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Dry Cleaning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$64 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$64 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (43)
Room & Suite (29)
Dining (8)
Questions & Answers
Ask a question
Monika F
21 April 2015|
Answer
Response from PontypoolManager | Property representative |
Hi Monika Sorry, we do not allow pets at the hotel.
0
Votes
Room Tips
"No lift so if you can’t do the stairs ask for a ground floor room."
Read review
"any room, the double glazing does wonders for blocking out the noise from the adjacent main road."
Read review
"We wanted a twin room and were give a disabled access room which was very large compared to some hotels in a..."
Read review
"Rooms with large walk-in showers."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing