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2018/02/04 2018/02/05
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    Kiara Lodge

    R712 Golden Gate Road | Dihlabeng, Free State, Clarens 9701, South Africa
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    2018/02/04 2018/02/05
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    Traveller (237)
    Room & Suite (36)
    Dining (18)
    Overview
    • Excellent37%
    • Very good45%
    • Average11%
    • Poor2%
    • Terrible5%
    Travellers talk about
    “games room” (17 reviews)
    “trout” (19 reviews)
    “putt putt” (10 reviews)
    Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Kitchenette
    Spa
    Laundry Service
    Tennis Court
    Kids Club
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    04 Feb05 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (243)
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    1 - 5 of 237 reviews

    Reviewed 1 week ago

    Kiara Lodge is a picturesque lodge situated about 15km from Clarence. Pros: The grounds, facilities and surroundings are absolutely beautiful. Cons: Management staff and receptionists are poorly trained in terms of hospitality and can be unfriendly, unknowledgeable and discourteous. Chalets, although spacious, could be better...More

    Thank Fatima H
    Response from BeekmanGroup, Public Relations Manager at Kiara LodgeResponded 1 week ago

    Dear Fatima, Thank you very much for the detailed review of your recent stay at our resort. We appreciate the feedback provided on all aspects of your stay, both positive and negative. Our resort personnel adhere to delivering the best in customer service and if...More

    Reviewed 2 weeks ago

    While the resort had great family activities, we found that the unit we were allocated required quite a few repairs which made our stay not as enjoyable as we had hoped. The fact that there was no phone signal for 3 days of our trip...More

    Thank DaneSalmon
    Response from BeekmanGroup, Manager at Kiara LodgeResponded 2 weeks ago

    Dear Dane, Thank you for the review of your recent stay with us. We appreciate your feedback and apologise for the the negative factors that may have spoilt your overall holiday. Regards Kiara Lodge

    Reviewed 2 weeks ago via mobile

    Wonderful place to recharge your batteries. Beautiful scenery. Lovely units. Perfect for family. Swimming pools, putt putt, restaurants, play rooms, trampoline and animals to enjoy. Will definitely go again soon!!!

    Thank GERDA J
    Response from BeekmanGroup, Manager at Kiara LodgeResponded 2 weeks ago

    Dear Gerda, Thank you for your generous review and we are delighted that all of your family enjoyed their recent stay at our resort. We look forward to welcoming you all once again. Regards Kiara Lodge

    Reviewed 2 weeks ago via mobile

    Kiara Lodge is a beautiful, child-friendly lodge with excellent facilities. We had an amazing 6 days until the general manager approached my family and I at the restaurant. He rudely accosted us and told us off in a manner that was both inappropriate and insulting....More

    Thank Samara_31
    Response from BeekmanGroup, Public Relations Manager at Kiara LodgeResponded 2 weeks ago

    Dear Samara, Thank you for the review of your recent stay at our resort. We have noted the comments raised and these will be addressed with our Manager. We can assure guests that ensuring an enjoyable stay for everyone who opts to holiday at our...More

    Reviewed 3 weeks ago via mobile

    Excellent facilities surrounded by unbeatable views! Kiara Lodge has the makings of a dream holiday. However, our experience on arrival at reception was dismal and certainly didn't endear us to the venue. In a situation not dissimilar to being hauled over the coals, by the...More

    Thank Sharyn S
    Response from BeekmanGroup, Manager at Kiara LodgeResponded 2 weeks ago

    Dear Sharyn, Thank you for the review of your recent stay with us. Whilst we are happy that you enjoyed your overall stay your experience upon check-in is definitely is not reflective of the customer service we aspire to and for that we wish to...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Free Parking
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$56 - US$161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Booking.com and Cancelon so you can book your Kiara Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Free State >
    • Clarens
    • Also Known As
    • Kiara Hotel Clarens
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    Traveller (237)
    Room & Suite (36)
    Dining (18)
    Pool & Beach (10)
    Hotel & Grounds (195)
    Family and Play Areas (23)
    Bathroom (9)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Dirusha J
    22 August 2017|
    Answer
    Response from BlommetjieBlommetjie | Reviewed this property |
    Hi, we were guests at Kiara and I am not sure if they allow pets as we did not see anybody with pets.
    0
    Votes
    Room Tips
    "Best view ever"
    Read review
    "Be ready for all seasons. Pack warm clothes - even in summer"
    Read review
    "They have great 6 sleepers with fire place and built in braai"
    Read review
    "Choose a bigger unit -they do have 4.6 .8 sleepers.All are on the mountain side and have good views."
    Read review
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