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Golden Gate Hotel

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Golden Gate National Park, Clarens 9707 South Africa
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (215)
Dining (20)
Room & Suite (17)

About

#8 of 57 Speciality lodging in Clarens
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English
Property amenities
Free parking
Free internet
Bar / lounge
Hiking
Horseback riding
Children Activities (Kid / Family Friendly)
Meeting rooms
BBQ facilities
Parking
Internet
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Wine / champagne
Vending machine
Tennis court
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Family rooms
234Reviews2Q+A53Room tips
Traveller rating
  • 38
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  • 66
  • 10
  • 8
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Popular mentions
Iolanda Guerra e Andrade wrote a review May 2020
Lisbon, Portugal1669 contributions113 helpful votes
+1
The Hotel complex is situated in a magnificent place that provides the hosts with magnificent views. I found the hotel room to be quite narrow, though the view from its outside veranda like patio had a beautiful view over the mountains. The restaurant was not adequately lit (dim lights everywhere) giving me the impression of being in permanent darkness. Food was good though and that made the difference.
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Date of stay: February 2020
Location
Cleanliness
Service
2 Helpful votes
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Carina D wrote a review Feb 2020
Westbrook Beach55 contributions5 helpful votes
We have slept over at the hotel. Our room was unfortunately only prepared for one person with towels short in the bathroom and no coffee at the tea station. When we have mentioned this to the staff on departure, they have apologized profusely. The shower in the bathroom is out of this world with so much space! The food served in the dining room is of a good quality and is recommended. The staff is friendly and helpful.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: All the rooms have beautiful views - even the standard rooms.
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John T wrote a review Feb 2020
Coventry, United Kingdom98 contributions49 helpful votes
This is a nice hotel with good food. We however stayed in a chalet which was not up to the standard that we expected or compared to the remainder of the hotel. The chalet had not been cleaned properly when we arrived, bins remained unemptied and the tea towel was wet through in a cupboard. Some of the equipment (hairdryer, toiletries and Kitchen equipment) was missing as was a bathroom shelf leaving the brackets sticking out. These issues were resolved but not immediately. The staff were ok but some seemed very unenthusiastic. I would have given 2 stars but for the kindness of one of the staff running us to our car after we had arrived at reception but a storm had broken out. If you intend to self cater be sure to bring all your provisions with you as it is difficult to even get the basics locally. Having said this, the area is stunning with beautiful rock formations and nice walks.
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Date of stay: January 2020
Rooms
Location
Service
1 Helpful vote
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SEKELWA wrote a review Jan 2020
Johannesburg, South Africa7 contributions
+1
THE CHALETS ARE SUCH A DISSAPOINTMENT, THIS PLACE IS DISGUSTING. I CANNOT BELIEVE THEY TAKE PEOPLE'S MONEY FOR SUCH !!!We requested to be moved the first morning here because the sink in the bathroom got blocked,and the toilet would not flush properly,I was scratched open on my leg by a wire sticking out of the bed and I wasn't happy with the cleanliness. 2nd chalet WORSE!!!!!! THE MATTRESS SMELLS OF URINE. The sheets and carpets have stains, there is a funny smell the entire unit. I so want to go home, but I cannot disappoint my husband and daughter by leaving earlier than our departure date. The town and scenery is amazing, beautiful beautiful- but this place is dampening the mood. I overheard neighbours complaining about their toilet as well. I DO NOT ADVISE ANYONE TO BOOK THIS PLACE!!!!! A WASTE OF MONEY......
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Date of stay: January 2020Trip type: Travelled with family
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luciayilmaz1971 wrote a review Dec 2019
Johannesburg, South Africa6 contributions7 helpful votes
We visited The Golden Gate Hotel near Clarens close to Xmas . We brought along one child aged 9 and 2 grannies . So this was a real family holiday . The Golden Gate National Park is beautiful with views to die for. It’s untouched beauty is amazing . The peace and tranquility are for those who can appreciate nature at its very best. The Golden Gate Hotel is in the heart of the Park. It’s location perfect. But I was disappointed in the first hour of entering the Hotel. It’s reception staff give this beautiful place a bad name. They would benefit from going on a course on communication skills . They are rude and rigid in their thinking and would chase any customer away. Mr Isaiah in particular and MrMokena need to be moved to a different department as they certainly don’t belong as the face of this beautiful hotel. Firstly they disputed my online booking saying the child was not incl . Then allocated 2 rooms in the dungeon of the Hotel (5where 2 grannies needed to walk quite a distance . No consideration was taken for their ages . One of them nearly 83yr. It was as if doing an online booking was a crime and you will be punished for it. The manner in which they spoke was unprofessional condescending and really with no customer service in mind. The experience from beginning to end was unpleasant. Had it not been for Mr Vusi and Mr S Naidoo we would have returned home the same day. Going beyond the point of entry the service got better. The food at the hotel is amazing . It’s quality and freshness is to write about . The staff in the dining room make it pleasant . Heads up to Priscilla of the restaurant and her staff. Some of the rooms have been renovated and others not. Just a few attention to detail would make this place amazing . So get some new young fresh minds in your point of entry and a new face to this Hotel . WiFi in 2020 is a necessity not a. Privilege . Some attention to detail and you might see a different Hotel with numbers visiting here increasing. Yilmaz Family
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
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PRICE RANGE
US$70 - US$118 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaFree StateClarens
NUMBER OF ROOMS
24
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Frequently Asked Questions about Golden Gate Hotel
Which popular attractions are close to Golden Gate Hotel?
Nearby attractions include Golden Gate Highlands National Park (3.0 km).
What are some of the property amenities at Golden Gate Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Golden Gate Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Golden Gate Hotel?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Golden Gate Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Golden Gate Hotel?
Conveniently located restaurants include Sugar and Cinnamon Restaurant, Trout & Mallard, and Dilomong Tsa Phofu.
Does Golden Gate Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Golden Gate Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.