Protea Hotel Clarens
Corner Of Main & Van Der Merwe Streets, Clarens 9707 South Africa
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Avg. R 2,007 /night, 9/16 - 9/17
R 2,878
per night
R 2,292
per night
R 1,705
per night
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4.0
#4 of 5 hotels in ClarensLocation
Cleanliness
Service
Value
Protea Hotel Clarens is a luxurious four-star retreat nestled in the foothills of the Maluti Mountains, near the Golden Gate National Park and the Mountain Kingdom of Lesotho. It has 70 luxurious rooms and high-end meeting room facilities that can seat up to 100 delegates. The hotel takes special pride in its warm hospitality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Hiking
Business Centre with Internet Access
Conference facilities
Street parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Tennis court
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Private balcony
Room service
Safe
Telephone
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Afrikaans
Location
Corner Of Main & Van Der Merwe Streets, Clarens 9707 South Africa
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Bloemfontein Intl Airport
217.1 km•
See all flights
Car Hire
29 Restaurants
within 0.5 kilometers
412Reviews3Q+A100Room tips
Reviews
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Detailed Reviews
Hotel is ideally placed and withing easy walking distance of most of the attractions, restaurants places of interest. generally the service is great and staff very friendly. I have two requests to management. Please reconsider your DSTV bouquet. The programs is really boring. Furthermore, although the quality of the food is great, the choice of food for a buffet dinner was very limited, even compared to other Protea Hotels.
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: Mountain view should be your first choice room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is arguably the best hotel in the area. I stayed there for 2 nights with my wife and 2 year old baby. The service was amazing and the staff members were always ready to assist with whatever necessary at any given time, Lefa and the big guy(forgot his name) at the restaurant side were particularly amazing, always paying attention to detail.
Also the idea of having the basin outside the toilet is really a good one, it makes once not to feel like they're using bathroom water as it is with many other hotel.
My only disappointment was the breakfast, for a 4 star hotel I would expect more variety of food available for breakfast, I have been to a few 3 star hotels which offered better breakfast variety than what was offered here. The food is great but there is really limited options of what to eat on a daily basi which can be frustrating, mostly for long duration stays, so some improvement in variety of breakfast choices would go a long way. I would have like to see some cake, ice cream and all that, mostly because also that was a new year's weekend during my stay there.
Also the idea of having the basin outside the toilet is really a good one, it makes once not to feel like they're using bathroom water as it is with many other hotel.
My only disappointment was the breakfast, for a 4 star hotel I would expect more variety of food available for breakfast, I have been to a few 3 star hotels which offered better breakfast variety than what was offered here. The food is great but there is really limited options of what to eat on a daily basi which can be frustrating, mostly for long duration stays, so some improvement in variety of breakfast choices would go a long way. I would have like to see some cake, ice cream and all that, mostly because also that was a new year's weekend during my stay there.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for one night only. Good food and great service.
Rooms are super clean and bed good comfort level.
I will recommend for sure if traveling.
Will definitely visit again if in the area. I would rather stay with this franchise brand than with local accommodation that was a major issue when booking
Rooms are super clean and bed good comfort level.
I will recommend for sure if traveling.
Will definitely visit again if in the area. I would rather stay with this franchise brand than with local accommodation that was a major issue when booking
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really can't fault the hotel. Staff was friendly, breakfast service was smooth, rooms were clean and comfy and full adherence to covid guidelines.
The location of the hotel made it easy for us to walk all over town and enjoy the many restaurants and art shops on offer.
Compliments to all staff.
The location of the hotel made it easy for us to walk all over town and enjoy the many restaurants and art shops on offer.
Compliments to all staff.
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Date of stay: March 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
R3000 per night for a room with the shower right next to the bed is insane. The pictures are intentionally deceptive since you have to swipe past 17 pictures before the show one with the shower. Lesson learned!
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Willie Burger, Owner at Protea Hotel Clarens
Responded 28 Feb 2024
Dear George, Thank you for your feedback. It is important to note that you have reserved a standard room. However, we offer various room types at an additional charge that feature separate showers and baths. Kind Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Still the same clean perfect spot for touring the national park
Food was ok 7 out of 10
Breakfast not so grand .but this due to covid 19 restrictions.
Still suggest the mountain view rooms
The extra large ones got slightly more space than the standard mountain view.
Bathroom layout is also better in the extra large room.
Staff are great .
Food was ok 7 out of 10
Breakfast not so grand .but this due to covid 19 restrictions.
Still suggest the mountain view rooms
The extra large ones got slightly more space than the standard mountain view.
Bathroom layout is also better in the extra large room.
Staff are great .
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel for a family member's birthday weekend. The hotel is located right at the beginning of the town in the main road, and so it is easy to walk to all of the shops and restaurants.
Staff were friendly. Breakfast was good, with enough options for everyone's taste. The bar tender made good cocktails and was willing to mix up different cocktails to what was on the menu, which was very nice.
The room was neat and clean and had everything one needs in a standard hotel room. The bed was comfortable to sleep in.
The area by the swimming pool is nice to sit by and read a book. The children enjoyed swimming in the pool.
Staff were friendly. Breakfast was good, with enough options for everyone's taste. The bar tender made good cocktails and was willing to mix up different cocktails to what was on the menu, which was very nice.
The room was neat and clean and had everything one needs in a standard hotel room. The bed was comfortable to sleep in.
The area by the swimming pool is nice to sit by and read a book. The children enjoyed swimming in the pool.
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Date of stay: October 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed during the renovation. Unfortunately on check in we were given a room right above the construction area. The elevator was not working. Fortunately when we went down to get our bags Kananelo was on the front desk. Such a happy welcoming man with a great smile. He helped us get our bags and offered to bring them to our room via the service elevator. When he heard our room number he immediately offered to relocate us for which we were most grateful. He is a great asset to your front desk area.
Breakfast as always was in abundance.
There was a cold and a hot area offered every day along with a chef making omelettes etc.
Caldin interacted very pleasantly and even enquired how our hike had been the previous day.
A nice “family style” hotel. The staff for the most part are really friendly and very helpful.
Breakfast as always was in abundance.
There was a cold and a hot area offered every day along with a chef making omelettes etc.
Caldin interacted very pleasantly and even enquired how our hike had been the previous day.
A nice “family style” hotel. The staff for the most part are really friendly and very helpful.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Parking is tight, but we didn’t have a problem. Hot rain showers are wonderful. Location is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spent a night at the Protea hotel and it was much better value for money than some of the other venues in the price range. Although the room was not huge it was cozy and could accommodate two people. The slightly off center TV was a bit strange but ok. The food in the restaurant was good and the portions generous. The hotel and restaurant also adapted well to cOVID-19 measures especially for breakfast. Wifi is good and reliable. The hotel has great views in articular from the dining and pool area, however only some rooms have a mountain view. There is a shortage of undercover parking though.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Please see to it that you never get room 103 a disgrace to stay in.
After complaining about the tv remote not working, smell in the toilet and a safe that is broken room 109 nothing was done. Front desk manager Daniel has no clue what the word hospitality means, he must get another job. After phoning twice and request on bookings.com for rooms to be next to each other needless to say it did not happen.See opinions of other guest this hotel will soon close.(unfortunate reduction in standards) please take note and do something !
After complaining about the tv remote not working, smell in the toilet and a safe that is broken room 109 nothing was done. Front desk manager Daniel has no clue what the word hospitality means, he must get another job. After phoning twice and request on bookings.com for rooms to be next to each other needless to say it did not happen.See opinions of other guest this hotel will soon close.(unfortunate reduction in standards) please take note and do something !
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Behm, General Manager at Protea Hotel Clarens
Responded 03 May 2021
Dear Elmarie B Thank you for your feedback. This matter will be addressed with the relevant team members. Yours sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am positive the pool will be open and would be swimmable, however, with the cold spell be having currently it might be rather on the colder side, but with a warm day over your stay it would be very refreshing.
There are fantastic hiking and cycling trails, extreme sports, fresh mountain air and beautiful views available.
No fitness center in Clarens, however if you really want to use a gym, there is in Bethlehem as well as a Cross Fit and Curves.
for more info, please feel free to contact us.
Thanks and Kindest Regards
Lee-Ann
"Parking is tight, but we didn’t have a problem. Hot rain showers are wonderful. Location is ideal for town."Read full review
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PRICE RANGE
R 1,688 - R 2,167 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaFree StateClarens
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Protea Hotel Clarens
Which popular attractions are close to Protea Hotel Clarens?
Nearby attractions include Blou Donki Art Gallery (0.09 km), Tobias Art (0.4 km), and The Ugly Duckling (0.4 km).
What are some of the property amenities at Protea Hotel Clarens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Protea Hotel Clarens?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Protea Hotel Clarens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Protea Hotel Clarens?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Protea Hotel Clarens?
Conveniently located restaurants include Clementines Restaurant and Bar, Highland Coffee Roastery, and Gosto Portuguese Restaurant.
Are there opportunities to exercise at Protea Hotel Clarens?
Yes, guests have access to a pool during their stay.
Is Protea Hotel Clarens located near the city centre?
Yes, it is 0.06 km away from the centre of Clarens.
Does Protea Hotel Clarens offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Protea Hotel Clarens?
The staff speaks multiple languages, including English and Afrikaans.
Are there any historical sites close to Protea Hotel Clarens?
Many travellers enjoy visiting Bushmen Art at Schaaplaats Farm (0.2 km).