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Protea Hotel Clarens

Traveller (128)
Room & Suite (59)
Dining (16)
Hotel website
corner of Main & Van der Merwe Streets, Clarens 9707 South Africa See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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30 Sep01 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (332)
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All reviewslovely hoteldeluxe roomrecommend this hotel to anyonebuffet breakfastmountain facing roomswithin walking distancelarge varietyrooms are smallpublic areasshops and restaurantscomfortable stayshort staya great stayart galleriessurrounding mountainsmaluti mountainsfriendly service
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1 - 5 of 319 reviews
Reviewed 4 weeks ago

We checked into the Protea Hotel, Clarens on Friday afternoon. There was someone to help us with our luggage as we parked our vehicle. Check in was quick & easy only took a few minutes. Staff were really friendly. Was a cold day & they...More

1  Thank Shamanee
Response from Manager_PHClarens, General Manager at Protea Hotel ClarensResponded 2 weeks ago

Dear Shamanee, From the entire TEAM here at the Protea Hotel by Marriott Clarens we appreciate you taking the time to review share your most memorable experiences here on Trip Advisor. GUESTS' perceptions of the service they receive whilst staying with us is the only...More

Reviewed 4 weeks ago

Friendly and informative staff, who serve with a smile. The room and amenities were excellent. We loved the deep bath tub and spacious shower. The room was heated and we hardly had a need for the comforter in the midst of winter.More

1  Thank LisaP1110
Response from Manager_PHClarens, General Manager at Protea Hotel ClarensResponded 4 weeks ago

Dear Lisa P, Thank you very much for taking the time to review your stay at our hotel here on Trip Advisor. Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our...More

Reviewed 13 August 2018

We booked and paid 6 months in advance. Nevertheless, we were assigned room 101. As a number of other reviewers have commented, this room is an absolute disgrace. It is essentially in the middle of the foyer/ restaurant area. The noise begins before 6am, and...More

2  Thank tuffie448
Response from Manager_PHClarens, Manager at Protea Hotel ClarensResponded 5 weeks ago

Dear Tuffie448, Thank you very much for taking the time to review your stay at our hotel here on Trip Advisor. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several...More

Reviewed 6 August 2018 via mobile

My wife and I were invited to attend a formal dinner with visiting dignitaries and we were impressed with the service provided by the well-trained hotel staff, the quality of food and the hotel decor. Well done to all concerned.More

Thank Dion P
Response from Manager_PHClarens, General Manager at Protea Hotel ClarensResponded 4 weeks ago

Dear Dion P, Thank you for giving us a perfect rating here on Trip Advisor and for recommending our hotel to other travelers. I'm sure our entire hotel STAFF enjoyed catering to your culinary needs as much as you enjoyed the dinner with us. We...More

Reviewed 27 June 2018

dress warm its cold in the winter in Clarens, the restuarants are great, the vibe is always there. one travels almost 3hrs just to have a great beer great food and a great vibe, you do not know the people, however you almost feel like...More

Thank deboraha25
Response from Manager_PHClarens, General Manager at Protea Hotel ClarensResponded 3 July 2018

Dear Deboraha25, Thank you very much for taking the time to review your stay at our hotel here on Trip Advisor. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us here in Clarens! I hope...More

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Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Outdoor pool
Price range
US$83 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Price range
US$83 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Traveller (128)
Room & Suite (59)
Dining (16)
Pool & Beach (8)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
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Nearby AttractionsSee all 26 attractions in Clarens
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Questions & Answers
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8 October 2017|
AnswerShow all 2 answers
Response from Tjaart V | Reviewed this property |
I am positive the pool will be open and would be swimmable, however, with the cold spell be having currently it might be rather on the colder side, but with a warm day over your stay it would be very refreshing.
10 November 2016|
AnswerShow all 3 answers
Response from Manager_PHClarens | Property representative |
There are fantastic hiking and cycling trails, extreme sports, fresh mountain air and beautiful views available. No fitness center in Clarens, however if you really want to use a gym, there is in Bethlehem as well as a... More
Room Tips
"Phone ahead and confirm. If you hear that you are in either room 101 or 102, cancel your reservation with..."
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"face the mountain"
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"Best views are facing the MAluti mountains"
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"some rooms have balcony's with a lovely view over the mountains"
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